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Jiande Shi (158 Hotels)
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Sheraton Qiandao Lake Resort
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Sheraton Qiandao Lake Resort
Hotels
8.8
/10
Very Good
66 reviews
What Guests Say About Their Stay
Matus
10.0
/ 10
Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Verified traveler
10.0
/ 10
Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
Kevin
10.0
/ 10
Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
In the Area
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Xin An N Road, Qiandao Lake, Qiandao, Chun An, Jiande Shi, Hangzhou, Zhejiang, China, 311700
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sheraton Qiandao Lake Resort
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What's around Sheraton Qiandao Lake Resort
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Xin An N Road, Qiandao Lake, Qiandao, Chun An, Jiande Shi, Hangzhou, Zhejiang, China, 311700
Discover More About Sheraton Qiandao Lake Resort
Location
Staying at Sheraton Qiandao Lake Resort is a good choice when you are visiting Jiande Shi.
About Sheraton Qiandao Lake Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Qiandao Lake Resort exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Qiandao Lake Resort.
All facilities in Sheraton Qiandao Lake Resort
Others
Things to Do
- Water park access (surcharge)
- Beach umbrella
- Hot tub
- Indoor pool
- Barbecue
- Health club
- Garden
- Spa
- Outdoor pool
- Sauna
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Ballroom
- Parking
- Terrace
Transportation
- Limo or town car service
- Theme park shuttle (surcharge)
- Area shuttle with surcharge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Business Facilities
- Conference room
- Business center
- Conference rooms
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- LAN Internet (surcharge)
- Free WiFi
Sports and Recreations
- Fitness center
- Game room
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Sheraton Qiandao Lake Resort
Important Note
- Fee for buffet breakfast: approximately CNY 158 per person
- Fee for in-room wired internet: CNY 80 per day (rates may vary)
- Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
- Airport shuttle fee: CNY 7000 per vehicle (one-way)
- Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sheraton Qiandao Lake Resort | 249 |
Another facilities in Sheraton Qiandao Lake Resort | Water park access (surcharge), Beach umbrella, Hot tub, Indoor pool, Barbecue |
Frequently asked question in Sheraton Qiandao Lake Resort
What are available facilities at Sheraton Qiandao Lake Resort?
There are top facilites at Sheraton Qiandao Lake Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Qiandao Lake Resort?
The standard check-in time at Sheraton Qiandao Lake Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Qiandao Lake Resort provide breakfast?
Yes, Sheraton Qiandao Lake Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Qiandao Lake Resort
Traveloka (2)
Other sources (66)
8.8
Very Good
From 66 reviews
Cleanliness
9.0
Room Comfort
9.2
Location
9.4
Service and Facilites
8.2
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Traveler Reviews Sheraton Qiandao Lake Resort
Number of reviews per page
20
40
Top reviews
Michael Ka Chung
8.0
/10
Reviewed 297 week(s) ago
Hotels.com verified review
service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Read More
Matus
10.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Verified traveler
10.0
/10
Reviewed 340 week(s) ago
Hotels.com verified review
Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
Ng
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
Overall is ok, just the check in process a bit slow
Kevin
10.0
/10
Reviewed 371 week(s) ago
Hotels.com verified review
Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Read More
Marc
6.0
/10
Reviewed 400 week(s) ago
Expedia Group verified review
This is a nice hotel with a good location close to the lakes with fantastic views from the rooms if you choose a lake facing room. Other than that the hotel is just OK, on the negative side room Air Con is not sufficient to keep the room cool (it was 40 deg C outside) and all areas within the hotel where too warm. You also get the impression that it was out of season with things not being available in the restaurant / lounge bar, wave pool not working, water features with no water. None of this was major but in the end it just gave the impression it was not an international brand 5 start hotel. If you can get the room at a good price it is a nice hotel to stay but at normal price it is over priced.
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Verified traveler
6.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
Hot water was not hot enough,
We hung the breakfast order before 11pm the night before but no one took it
Mattress too soft with a lump in the middle end of the bed.
Got a taxi through the hotel which the hotel had the driver's mobile number. If the driver succeeded in bargaining with a passerby in the middle of the way, we would have some stranger in the taxi in our trip. The hotel operator said we could complain to the taxi company assuming Sheraton had no responsibility.
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Simon saiwing
8.0
/10
Reviewed 467 week(s) ago
Hotels.com verified review
I spent 3 nights there but the airconditioning was not working all 3 nights even though it was being fixed everyday, I don't know what happened but it did make my sleep very bad. Other than this issue, I would not complain too much as the hotel property by itself is very good and at excellent location. I will stay there again if the airconditioning going to work next time.
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Stefan
8.0
/10
Reviewed 488 week(s) ago
Hotels.com verified review
Was a very happy stay... Got free upgrade to business room...wonderful!! You don't want to go home to your own apartment again...Service, hotel, location were perfect. Can only recommend..
Yan
8.0
/10
Reviewed 491 week(s) ago
Hotels.com verified review
The stay was quite comfortable. We love the environment & convenience of the hotel, while we are not satisfied with the service. I have booked a twins beds room, while the reception lied to me that I have booked a king bed room. After double checking, they told me that they can only offer me a king bed room as they do not have any twins bed room available.
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Mary
8.0
/10
Reviewed 542 week(s) ago
Expedia Group verified review
This is a great hotel with nice location and great view of the lake. The staff are friendly and courteous. However, I must say something about the concierge. Staff at the concierge desk was not very well informed of things happening around the lake. He was not able to give us the exact information about how to get to the wharf and how long it will take to get there. He even gave us wrong information about the boat tour out of the wharf, which is 1 of the highlights of visiting Chindaohu. Because of the wrong information, all my schedules following the boat tour were messed up, including my return to Hongzhou.
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kim poh
10.0
/10
Reviewed 552 week(s) ago
Hotels.com verified review
It was awesome! The view from the room was spectacular !
Helen
10.0
/10
Reviewed 569 week(s) ago
Hotels.com verified review
We stayed 1 night for wedding anniversary. The hotel has great location and Considerate service. Staff prepared Rose petals bed for us.
We had a very romantic wedding anniversary. Many thanks. Will select this hotel for family travel next time.
zou
6.0
/10
Reviewed 734 week(s) ago
Expedia Group verified review
1）Breakfast is very simple;
2)Swimming pool is in repaire. But we do not know in advance.
3)Garden view room is nearly no garden outside.
shu yi
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
非常感謝禮賓部的葛先生Aron
服務親切，很盡力滿足我們提出的需要
讓我們開心的帶回心儀的伴手禮
這次旅行因為他的服務很圓滿
Check in當天櫃檯的小姊姊
也是親切可愛
還介紹周邊的美味餐點
非常棒的旅行體驗
JIANFENG
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
David Ki Wai
10.0
/10
Reviewed 179 week(s) ago
Hotels.com verified review
第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
sihjie
8.0
/10
Reviewed 203 week(s) ago
Hotels.com verified review
這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！
早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
zuyi
Friends and Family
10.0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
非常不错，湖景美丽
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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