Sofitel Hangzhou Westlake

Hotels
9.0
/10

Exceptional

14 reviews

What Guests Say About Their Stay

Susan
10.0
/ 10
It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
Gail
10.0
/ 10
Convent location a block from West Lake, clean comfortable facility, would stay here again.
Verified traveler
10.0
/ 10
Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
In the Area
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333 West Lake Avenue, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sofitel Hangzhou Westlake is a hotel in a good neighborhood, which is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofitel Hangzhou Westlake

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333 West Lake Avenue, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002
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Location


Sofitel Hangzhou Westlake is a hotel in a good neighborhood, which is located at Shangcheng Qu.

About Sofitel Hangzhou Westlake

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sofitel Hangzhou Westlake exclusively for you.

Sofitel Hangzhou Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sofitel Hangzhou Westlake.

All facilities in Sofitel Hangzhou Westlake

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Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Barbecue
  • Sauna
  • Steam room

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business center

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sofitel Hangzhou Westlake

Important Note
  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sofitel Hangzhou Westlake
233
Number of floors in Sofitel Hangzhou Westlake
6
Another facilities in Sofitel Hangzhou Westlake
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Sofitel Hangzhou Westlake

What are available facilities at Sofitel Hangzhou Westlake?
There are top facilites at Sofitel Hangzhou Westlake such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Hangzhou Westlake?
The standard check-in time at Sofitel Hangzhou Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sofitel Hangzhou Westlake provide breakfast?
Yes, Sofitel Hangzhou Westlake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sofitel Hangzhou Westlake

9.0
Exceptional

From 14 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.5

Location

9.2

Service and Facilites

9.0

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Traveler Reviews Sofitel Hangzhou Westlake

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40
Customer reviews
K***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Sofitel Westlake Hangzhou offers excellent service, especially for the manager on duty and reception. They helped me so much during my check-in process. I have really appreciated it. The concierge is also so helpful during my stay.

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David T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 74 week(s) ago

Location is great, Staff is really friendly and room is big and clean.

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HENDRIANTO R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

10.0

/10

Reviewed 309 week(s) ago

Strategic location, friendly service, luxurious and comfortable room, with very good breakfast. There is also an umbrella inside wardrobe, just perfect! Highly recommended.
+3

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Dwi P.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 335 week(s) ago

Choosing Sofitel West Lake Hangzhou was really the best choice for my 1st trip. Its located just 100M away from West Lake, so strategic place. You can just walk to the lake anytime you like.. I was also pampered so much with great hospitality from GM to Hotel staff, upgraded room, warm welcome and great choices of foods for breakfast. Highly recommended!!
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David Tandianus
icon-origin-TRAVELOKA

9.7

/10

Reviewed 351 week(s) ago

It was really great stay at the hotel, room is really clean, bed is comfy and breakfast is superb. Staff was really nice and helpful

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sarocha nganwiwattavorn
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 420 week(s) ago

Close to Westlake 600 m to subway price is quite expensive

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Disclaimer

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