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The Portman Ritz-Carlton, Shanghai
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The Portman Ritz-Carlton, Shanghai
Hotels
9.4
/10
Exceptional
7 reviews
What Guests Say About Their Stay
Hong
10.0
/ 10
The staff (e.g., Polly) are very friendly and helpful. We enjoyed the entire stay at the hotel.
Alethea
10.0
/ 10
Fantastic hotel, within a small shopping mall area. Good breakfast with free take away coffee. Walkable to the metro which was super easy to use and zipped us to anywhere we needed to go quickly. The area was perfect as it was so central to the main sites, had loads of shopping near by, coffee shops moments outside the hotel as well as restaurants and shops for drnks and snacks.
The room itself was great, but it's the staff who shine here. We stayed 4 nights and on our 3rd night 1t 11.30pm our room randomly filled with the smell of strong cigarette smoke. The hotel is non smoking so we can only presume a nearby guest was breaking the rules and it came the vents. We called down to reception, who sent someone up within 5 minutes with a new room for us (it was that bad!!). They helped us move all our luggage and belongings to a new room which was an upgraded room. They also sent us a cheese platter the next day and the Duty Manager called us the next afternoon to check we were ok with the new room. All way above and beyond expectation for a situation which really wasn't their fault. All in all, we would stay here if we come to Shangahi again.
donald
10.0
/ 10
We had been there so many times before move to another one. We will be back.
In the Area
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Shanghai Centre, 1376 Nanjing Xi Lu, Jing'an, Shanghai, China, 200040
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
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Available Room Types in The Portman Ritz-Carlton, Shanghai
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Shanghai Centre, 1376 Nanjing Xi Lu, Jing'an, Shanghai, China, 200040
Discover More About The Portman Ritz-Carlton, Shanghai
Location
The Portman Ritz-Carlton, Shanghai is located in area / city Jing'an.
About The Portman Ritz-Carlton, Shanghai
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Portman Ritz-Carlton, Shanghai exclusively for you.
The Portman Ritz-Carlton, Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Portman Ritz-Carlton, Shanghai.
All facilities in The Portman Ritz-Carlton, Shanghai
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Hot tub
- Outdoor pool
- Indoor pool
- Garden
- Shops
- Sauna
- Steam room
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
General
- Parking
- Lockers
- Banquet
- Ballroom
- Parking (surcharge)
Public Facilities
- Others
- Coffee shop
- Restaurant
- Smoke-free area
- Safety deposit box
Transportation
- Access to train station (surcharge)
- Limo or town car service
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Grocery
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Portman Ritz-Carlton, Shanghai
Important Note
- Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
- Self parking fee: CNY 120 per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 408.1 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: CNY 5000 per day
- A damage deposit of CNY 1000 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a deadbolt lock
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
The following facilities are closed seasonally each year. They will be closed from November 26 to June 30:
- One of the swimming pools
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Portman Ritz-Carlton, Shanghai | 593 |
Number of floors in The Portman Ritz-Carlton, Shanghai | 45 |
Another facilities in The Portman Ritz-Carlton, Shanghai | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in The Portman Ritz-Carlton, Shanghai
What are available facilities at The Portman Ritz-Carlton, Shanghai?
There are top facilites at The Portman Ritz-Carlton, Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Portman Ritz-Carlton, Shanghai?
The standard check-in time at The Portman Ritz-Carlton, Shanghai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Portman Ritz-Carlton, Shanghai provide breakfast?
Yes, The Portman Ritz-Carlton, Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Portman Ritz-Carlton, Shanghai
Traveloka (7)
Other sources (647)
9.4
Exceptional
From 7 reviews
Provided by travelers on
Cleanliness
9.7
Room Comfort
9.4
Meal
8.6
Location
9.1
Service and Facilites
9.1
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Traveler Reviews The Portman Ritz-Carlton, Shanghai
Number of reviews per page
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Customer reviews
KL
Kharis L.
8.3
/10
Reviewed 61 week(s) ago
Place I a bit dated and service is not as expected of a ritz hotel. To be fair I went during CNY hence maybe the decline of service (we stayed for 5 nights and our toiletries are not refilled even once till we requested for it, even then it took 3 requests) good location tho.
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Guntur M.
Romantic
9.7
/10
Reviewed 294 week(s) ago
Great hotel in a great location! Staff are super helpful, and rooms are comfortable.
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Pisith
Business
9.4
/10
Reviewed 352 week(s) ago
Love this place, very chill, and easy to travel to other place.
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L
Lanniwati
Family
9.1
/10
Reviewed 359 week(s) ago
Clean, easy to everywhere friendly people.
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Jonni S. T.
Shopping and Culinary
9.7
/10
Reviewed 404 week(s) ago
Very best hotel. Good quality, near shopping mall and culinary.
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Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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