Loa Tolú by Bernalo Hotels

Hotels
7.4
/10

Pleasant

47 reviews

What Guests Say About Their Stay

Robinson
10.0
/ 10
La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Jorge
10.0
/ 10
En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias
In the Area
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KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Santiago de Tolú, Departamento de Sucre, Colombia, 076010

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Loa Tolú by Bernalo Hotels is a good choice when you are visiting Santiago de Tolú. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Loa Tolú by Bernalo Hotels

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KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Santiago de Tolú, Departamento de Sucre, Colombia, 076010
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Discover More About Loa Tolú by Bernalo Hotels

Location


Staying at Loa Tolú by Bernalo Hotels is a good choice when you are visiting Santiago de Tolú.

About Loa Tolú by Bernalo Hotels

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Loa Tolú by Bernalo Hotels exclusively for you.

With all facilities offered, Loa Tolú by Bernalo Hotels is the right place to stay.

All facilities in Loa Tolú by Bernalo Hotels

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Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Things to Do

  • Waterpark
  • Outdoor pool
  • Picnic area
  • Garden

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Bar

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Loa Tolú by Bernalo Hotels

Important Note
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:30
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Loa Tolú by Bernalo Hotels
84
Number of floors in Loa Tolú by Bernalo Hotels
3
Another facilities in Loa Tolú by Bernalo Hotels
Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Concierge

Frequently asked question in Loa Tolú by Bernalo Hotels

What are available facilities at Loa Tolú by Bernalo Hotels?
There are top facilites at Loa Tolú by Bernalo Hotels such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Loa Tolú by Bernalo Hotels?
The standard check-in time at Loa Tolú by Bernalo Hotels is starting from From 15:00 while the latest check-out time is at Before 12:30
Does Loa Tolú by Bernalo Hotels provide breakfast?
Yes, Loa Tolú by Bernalo Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Loa Tolú by Bernalo Hotels

7.4
Pleasant

From 47 reviews

Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

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Traveler Reviews Loa Tolú by Bernalo Hotels

Number of reviews per page
20
40
Top reviews
Didier
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Pedro
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Adrian

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Good, to walk. The food at the Restaurant was great.
JOSE
icon-Leisure with Friends
Leisure with Friends

4.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

not hot water not toilet seat not head shower hole in ceiling shower
Norberto
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 165 week(s) ago

Expedia Group verified review

Extremely disappointed. Hotel Loa , was lacking essential must have. - No save Box - No hot water - no bathroom vent fan, sewer Smell - no shower head - no night table/ no night light, no closet, - poor Wi-Fi - Located in a rough perilous neighborhood
adriana
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 166 week(s) ago

Expedia Group verified review

the hotel rooms do not have a bedside table and a lamp near the bed, no closet, no safe box, no hot water, showers without a showerhead, poor wi-fi impossible to work from the hotel. the toilets have an unpleasant smell of plumbing and no odor extractor. It is difficult to get there because they do not have access to the main road and the unpleasant neighborhood, you can only go out by car. We were forced to leave a day earlier than planned. We were three couples in three double rooms from February 20 to 24.
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Adrean

6.0

/10

Reviewed 178 week(s) ago

Hotels.com verified review

Our stay was challenging. There is no internet connectivity, the hotel is also very noisy there’s music everywhere not relaxing at all more of a party hotel. The sheets in the rooms were full of stains with no hot water. The beach was full of multiple speakers at full blast as well as in the hotel.
Astrid
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 192 week(s) ago

Expedia Group verified review

Nice hotel.
Edward

4.0

/10

Reviewed 195 week(s) ago

Hotels.com verified review

This hotel is still under construction. It is not that well designed. They have used reasonable quality building materials and fixtures and fittings but the quality of workmanship is poor. The food is mediocre at best. Service isn't great. My room lacked a shower and just had a tube sticking out of ceiling. For the premium charged over nearby hotels this hotel is not worth it.
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Verified traveler

4.0

/10

Reviewed 261 week(s) ago

Expedia Group verified review

The “jacuzzi” in the balcony was just with cold water and it was super super dirty, there were chunks of black stuff coming out of the pipes, food wasn’t good and when I talk to the manager to get my money back he refused to help me out the next day, even though there was nobody who could help me out the same night I got there.
Jason
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 271 week(s) ago

Expedia Group verified review

Really nice ocean view and pool. Great staff. nice ocean view.
Joe
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 273 week(s) ago

Expedia Group verified review

The pool is beautifull and right in front is one of the nicest beaches of our Columbian visit. Beach is private, nice sand with no rocks. A special thanks to great english speaking staff member, Junior Gonzilez who helped with excursions, travel arrangments and general help. I wish there were more like him in Columbia!
Angela

2.0

/10

Reviewed 340 week(s) ago

Hotels.com verified review

THE WORST HOTEL EVER , starting from the receptionist named liliana with her huge attitude and bad service, the hotel shows fake propaganda and it’s expensive for considering for the lack of amenities , not even soap in the bathroom sink , not even phone to comunícate to receptionist, not WiFi , so all the payments has to be in cash what is so bad and most when you are foreign not resident in Colombia , the food was bad all my family got sick with the lunch served which was so limited they don’t provide options for food only what they have so there’s no choices . My husband , my sister , niece got intoxicated with a soup served in there . So disgusting this place . Service was poor , and definetely WONT EVER RECOMMEND THIS PLACE .
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pedro

4.0

/10

Reviewed 358 week(s) ago

Hotels.com verified review

Bad customer service
Jesus David
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Muy lindas instalaciones, atención y precios
Jimmy

2.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho
Robinson

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Jorge

10.0

/10

Reviewed 80 week(s) ago

Hotels.com verified review

En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias
Luis
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

El hotel está en muy buen estado, las habitaciones son grandes y cómodas
Marco
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 133 week(s) ago

Hotels.com verified review

En general muy bueno el hotel en sus instalaciones . Debe mejorar el servicio . La comida muy poco variada en sus buffets deben mejorar su calidad pues el precio no esta acorde a su calidad . En la comida deben mejorar mucho .
Number of reviews per page
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Disclaimer

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