Santa Catalina Hotel

Hotels
9.0
/10

Exceptional

867 reviews

What Guests Say About Their Stay

Jessica
10.0
/ 10
I'll tell her isn't a great location if you want to stay in the old town. It's right around the corner from the clock tower. We had a lovely room with a beautiful balcony that oversaw the clock Tower. The only issue would be that it's very lively in the clock tower area at night and you can hear the party going on until very late. Otherwise the hotel was beautiful and very comfortable. The rooftop bar and pool were nice. And the breakfast was great and the staff was lovely.
maksym
10.0
/ 10
I have only a good impression of this hotel, which is really located in the heart of the city in the historical part.
Juan
10.0
/ 10
The location was absolutely perfect. Highly recommend, just not during the rainy season.
In the Area
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Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, Departamento de Bolívar, Colombia, 130001

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Santa Catalina Hotel is a good choice when you are visiting Cartagena. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Catalina Hotel

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Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, Departamento de Bolívar, Colombia, 130001
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Discover More About Santa Catalina Hotel

Location


Staying at Santa Catalina Hotel is a good choice when you are visiting Cartagena.

About Santa Catalina Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Santa Catalina Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Santa Catalina Hotel.

All facilities in Santa Catalina Hotel

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Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Laundry service
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar
  • Poolside bar
  • Snack bar

General

  • Terrace
  • Rooftop terrace

Things to Do

  • Garden

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Santa Catalina Hotel

Important Note
  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Santa Catalina Hotel
40
Another facilities in Santa Catalina Hotel
Luggage storage, Porter, 24-hour Receptionist, Laundry service, Tours

Frequently asked question in Santa Catalina Hotel

What are available facilities at Santa Catalina Hotel?
There are top facilites at Santa Catalina Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Santa Catalina Hotel?
The standard check-in time at Santa Catalina Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Santa Catalina Hotel provide breakfast?
Yes, Santa Catalina Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Santa Catalina Hotel

9.0
Exceptional

From 867 reviews

Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Santa Catalina Hotel

Number of reviews per page
20
40
Top reviews
maria
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Omar
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Loved the ambiance! Amazing hotel room design
Roger

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

beautifully located, attentive staff, low light in bathroom
Juan
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean, safe and service
Anglyn

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

great location, confortable beds
Jessica

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I'll tell her isn't a great location if you want to stay in the old town. It's right around the corner from the clock tower. We had a lovely room with a beautiful balcony that oversaw the clock Tower. The only issue would be that it's very lively in the clock tower area at night and you can hear the party going on until very late. Otherwise the hotel was beautiful and very comfortable. The rooftop bar and pool were nice. And the breakfast was great and the staff was lovely.
Read More
maksym
icon- with Children
with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I have only a good impression of this hotel, which is really located in the heart of the city in the historical part.
Scarlett
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location within the old town (perhaps a little hectic as right next to the clock tower). Best thing about this hotel was the rooftop and pool. We were traveling as a family of four and the rooms were definitely on the small side, with little space to move around. Cupboards and fridge designed so badly you can’t open the fridge the right way. Only one lift in the building so long waits, plus the cleaning staff use it too with their cleaning trolleys.
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Carlos

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Nos encanto el hotel, sus empleados, el desayuno y la ubicacion
alok
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Rooms had mold. Would highly NOT recommend to anyone
PEDRO
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great location, staff is very accommodating...
Adriana Herrera
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Location EXCELLENT
Maria
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Excelent Coustomer service
Ali
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very good
Michael

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Clean hotel, perfectly located. Warm and friendly staff. Will be back!
PAOLA ANDREA
icon-Leisure with Friends
Leisure with Friends

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Overpriced for the lack of service and attention to the guests. I had to communicate with them numerous times the week before my arrival for transportation. There was no communication upon pickup and the room was not clean. The bathroom had hairs on the wall and the laundry bag had blood. When this was addressed all they said was “sorry”. They had a private event in the rooftop and no food was offered starting at 12pm! The event was at 7pm! Terrible organization, don’t get your moneys worth wouldn’t stay here again, wouldn’t recommend. Glad we only stayed one night
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Nathan

4.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

1st night I was unable to sleep as what i can only describe as a rave went on above our room. Loud music and banging until well past midnight. When i called to complain I was simply ignored. 2nd night after moving rooms the toilet would not flush. I was told its not an emergency so would need to wait until morning to have someone look at it. The rooftop bar was closed every evening for various private events. The Jacuzzi pool had a foaming mold in it. The rooms had to be requested to be made up every day. The only reason to give 2 stars is the concierge was very helpful and the location was good.
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Mariela
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service, breakfast and restaurant the best. The only and major inconvenient was that rooms are too humid and with a mold smell. Area is too noisy. Events most of the time at the rooftop limited access to this amenities
ADIANNA
icon-Leisure
Leisure

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great staff. Kind, helpful, and attentive! Location is amazing you are literally in the center of old town. Things are for the most part polished and clean. The rooms do show wear and tear especially in the restrooms, very rough towels IMO. Large hotel so I occasionally heard noise when people would be returning form their night out. Nothing terrible. Overall good/okay. Decent stay.
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Juan
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The location was absolutely perfect. Highly recommend, just not during the rainy season.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.