Hilton Cairo Zamalek Residences

No security consistency Poor dinning

Excellent location and services. In Room dining could be better but that's all.

The room was very old and needed updates.

This property was absolutely amazing. I cannot recommend them enough to anybody who is considering going. The staff was absolutely amazing. Check-in was absolutely amazing management absolutely amazing.

The location is great, 10 mins walk to several cafes, restaurants and shops. There is also a cafe outside the hotel where you can buy nice coffee and brunch. The rooms are a bit outdated but if you are lucky there are some room a bit better with huge balcony! The breakfast is not good and needs to be improved. The staff are friendly.

One of the best customer service from a hotel staff that I’ve experienced! The hotel itself is a bit older, but the hotel staff were committed into making sure our stay was hassle free. They called the room to check in on us to make sure we were having a pleasant stay and if there was anything we needed. They even called to ask how the food was for room service.

Great views on the Nile and amazing service!

Great location, restaurants and a great place to walk around.

I loved my stay at this hilton. The staff took very good care of me. I wish had gotten there names but everyone was so nice and accomidating. I booked a sunrise camel ride at the pyramids that had a driver pick me up at 5:00am in the morning and the security guard( older gentleman) went to make sure my driver was legit before letting me in the car. The food was great and the lounge was relaxing. If i had one complaint js that i hate that the pool closes when the sun goes down. I would have loved to go in the jacuzzi after a long day of tours.other than that if i ever find myself in cairo one day i would consider coming back. Great staff, walking distance to bars, and very secure.

It was a lovely place to stay. Husna who checked us in made me and my kids feel so welcome. She did everything she could to make this stay as wonderful as it could be for my parents and sister too. We would stay there again!

Everything from Checking in to checking out was excellent.. Staff very friendly, polite and professional… One of my best stays and will certainly come back when visiting Cairo.

Beautiful experience

The room are outdate for a hilton brand.

Over all average

We had a great time playing in pool. Excellent quality service and stylish Hotel.

Clean

Nice staff

Located in the quiet and safe neighbourhood of Zamalek, overlooking the river Nile. It was a clean and safe hotel. Although the property is in need of repairs, and although it was not necessarily one of the best Hiltons we have stayed in, the staff nonetheless did their best to address whatever issue came up during our stay. The assistant front desk manager (Ibrahim Ahmed Shaltoot) was particularly helpful and caring when we complained about a maintenance issue with the room and the slight injury my wife suffered. The only issue that might ne worth looking into, is the smell of smoke coming in through the air conditioning in a non smoking room, which was acute when the AC is above a certain temperature. Thank you to the following people for their hospitality: The checkin staff (Hazim), The restaurant staff (Mahmood, Hanen, Abanoud) and Hassan the room service manager. Will definitely consider staying here again.

Well placed in embassy row and close to excellent dining options

Fantastic stay in every way