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Aztec Hotel & Spa
Hotels
8.6
/10
Very Good
960 reviews
What Guests Say About Their Stay
William
10.0
/ 10
I always like staying at Aztec. I’m not keen on the area round the hotel but have no need to go exploring. The hotel is comfortable and generally very clean. My kids love the pool and the food is good.
Jack
10.0
/ 10
This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant.
My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by.
So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did.
We will most definitely be returning.
Cellan
10.0
/ 10
From arrival to departure we couldnt fault the hotel, staff or facilities. Staff are friendly and welcoming and nothing is too much bother. The hotel is meticulously clean. Unfortunately we didnt have time to use the pool or spa facilities, however they were visible on route to our room and they appeared to be of the same standard as the rest of the hotel. Upon entry into the room we were greated by a lovely Christmas set up for the kids. There was Christmas themed plates and cups with a cookie each, and themed paper for a letter to Santa to be written. There were also Christmas themed gift bags with activites. In the fridge was also juice cartoons and KP Choc Dips. For the adults there was a variety of coffee, coffee pods, teas, hot chocolate and biscuits. Also laid out on the childrens beds were little bathroom gift sets. The rooms are modern and the beds comfortable. There are jugs in the fridge with water and milk dispensers located along the corridor. Breakfast was fantastic with a relatively large variety on offer. This will definitely be a hotel we'll be revisiting next time we're in the Bristol area.
In the Area
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Aztec West, Almondsbury, Patchway, South Gloucestershire, England, BS32 4TS
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Aztec Hotel & Spa
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What's around Aztec Hotel & Spa
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Aztec West, Almondsbury, Patchway, South Gloucestershire, England, BS32 4TS
Discover More About Aztec Hotel & Spa
Location
Aztec Hotel & Spa is a hotel in a good neighborhood, which is located at Patchway.
About Aztec Hotel & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aztec Hotel & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Aztec Hotel & Spa.
All facilities in Aztec Hotel & Spa
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Hot tub
- Indoor pool
- Spa
- Health club
- Sauna
- Steam room
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Fireplace in lobby
- Banquet
- Parking (surcharge)
- Terrace
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Aztec Hotel & Spa
Important Note
- Fee for full breakfast: approximately GBP 19.95 per person
- Self parking fee: GBP 3.00 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
- Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children may access the hotel pool during limited hours.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The following facilities are closed on Christmas Day and New Year's Eve:
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Aztec Hotel & Spa | 128 |
Number of floors in Aztec Hotel & Spa | 3 |
Another facilities in Aztec Hotel & Spa | Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Aztec Hotel & Spa
What are available facilities at Aztec Hotel & Spa?
There are top facilites at Aztec Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aztec Hotel & Spa?
The standard check-in time at Aztec Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Aztec Hotel & Spa provide breakfast?
Yes, Aztec Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Aztec Hotel & Spa
Other sources (960)
8.6
Very Good
From 960 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
10.0
Service and Facilites
8.6
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Traveler Reviews Aztec Hotel & Spa
Number of reviews per page
20
40
Top reviews
William
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I always like staying at Aztec. I’m not keen on the area round the hotel but have no need to go exploring. The hotel is comfortable and generally very clean. My kids love the pool and the food is good.
andrew
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Hotel has too many rooms for the capacity of facilities and staff. They do not declare on website that the spa has Childrens and family specials where the hotel is overrun by hyperactive kids chasing barking dogs up and down corridors and screaming around. The restaurant was fully booked the reception lady told me the bar area has food and seating, however it was totally fully booked and no space. Room service never answered the phone for 3.5 hours. Although the Lady on reception was very Polite, I was sold the spa and pool access, but it was unusable due to the kids / family specials block bookings and no availability in spa for 2 days, sold a lemon. The Hotel need to build capacity to cope with the rooms they sell and actually provide basic services like food etc. I would suggest calling ahead to check if a family kids special day. could be very tranquil on a quiet day maybe.
Read More
Jack
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant.
My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by.
So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did.
We will most definitely be returning.
Read More
Rachel
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Mostly very clean
Really lovely place overall
Staff were helpful friendly etc
I’m going to ask for more sugar and biscuits in the room please
Food in the evening is amazing
Breakfast is ok
Cellan
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
From arrival to departure we couldnt fault the hotel, staff or facilities. Staff are friendly and welcoming and nothing is too much bother. The hotel is meticulously clean. Unfortunately we didnt have time to use the pool or spa facilities, however they were visible on route to our room and they appeared to be of the same standard as the rest of the hotel. Upon entry into the room we were greated by a lovely Christmas set up for the kids. There was Christmas themed plates and cups with a cookie each, and themed paper for a letter to Santa to be written. There were also Christmas themed gift bags with activites. In the fridge was also juice cartoons and KP Choc Dips. For the adults there was a variety of coffee, coffee pods, teas, hot chocolate and biscuits. Also laid out on the childrens beds were little bathroom gift sets. The rooms are modern and the beds comfortable. There are jugs in the fridge with water and milk dispensers located along the corridor. Breakfast was fantastic with a relatively large variety on offer. This will definitely be a hotel we'll be revisiting next time we're in the Bristol area.
Read More
Angus
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The restaurant was full and we couldn't get a table.
Our room was not cleaned on day 2, no new towels, no tea or coffee. There was no new toilet roll and we had to get this from reception.
4 star hotel but one star service.
Verified traveler
Business
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Had a suite with the view of a roof and wall. Also when book via hotels.com have to pay extra for parking and pool use but if direct its free.
Nela
Friends and Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We stay every year as part of our Christmas shopping weekend and nothing really changes.
It’s a good quality hotel, with great rooms & good amenities.
The local is good but there is nothing else around so you’re in it with them in terms of food etc which is a little pricey.
I think breakfast could be better.
Verified traveler
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The hotel was lovely, service was good and reception was helpful. The rooms were clean, however our room did smell of smoke when we first arrived. The bar staff were very friendly and food was great.
Ibrahim
Business
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The spa didn’t have a proper cold shower or cold water to cool down after the sauna, which is really bad.
The mattresses were the worst I’ve seen since I was travelling around youth hostels when I was young. Really bad for this kind of hotel to have those soft and deformed mattresses. The bathroom was very very old, specially the shower.
The breakfast was quite good.
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Jeremy
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very, very polite and excellent staff! Comfortable and good standard double room. Wish there were plugs/socket near the bed to charge phones but other that that an excellent hotel, facilities, and staff.
Rachel
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Check in good
Room very good
Shower absolute crap
Pool nice
Gym ok
Hotel all round really nice
Food very nice
Evening menu very strange
Richard
Business
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
1 night stay as working locally. Staff were all excellent, friendly but very professional. Room was clean, well equipped, quiet and comfortable but perhaps needing a little tlc, particularly the bathroom. Restaurant was well run, with good menu, meals (dinner and breakfast) were presented nicely and very enjoyable. Overall a good option, only niggle was additional charge to use the gym/spa (so didnt use!).
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Charlotte
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
What a fantastic stay. Warm welcome by reception, a post card in bedroom saying happy birthday.
Clean spa facilities. Steam very hot which was really nice. A robe was in wardrobe, however another one wasn’t in there so we asked reception and someone bought us one up very fast.
Breakfast tasty. Bed comfortable. Quiet hotel room with no noise. Chocolate and tea/coffee in room.
We loved it here and can honestly not fault one part of it.
We also had great communication with staff prior to stay to remind us of any hidden fees etc for spa if we haven’t yet booked it which we already did. Thank you !!
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Janine
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Great place to stay with an amazing pool and amazing breakfast!
Ron
Business and Leisure
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
My "signature" room (number 246) was anything but...
Whilst I can live with how outdated it was (and it was)... the sofa was torn and had stains on it that I dare not guess the origin of!
The curtains where hanging off in areas...
To some this may seem a little picky, however, its a spa, a place where you can relax and spend time to wind down.... and as such it has standards that should be achieved and surpassed!
PS: This was my 6th stay this year alone so I am in a position to judge.
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Mark
Business
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice hotel, and only £3 parking for residents is good. Shame you have to pay £15 to go for a swim in the spa, this should be included in the overnight stay price.
Sadish
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Good place and thoroughly enjoyed our stay
Carlos
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Best hotel around The Wave Bristol. The only downside is that the kitchen closes at 8:45pm, so watch out if you were to surf evening waves (e.g.: 7pm session) as you may not be back at the hotel in time
Rebecca
Friends and Family
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Really enjoyed our night here. There was a queue for check in on arrival but it was made better by a complimentary glass of fizz and juice for the children!
Pool itself was wonderful aside from the ridiculously rowdy group who spoilt it for us.
Kit in the room was ok although we had no bathrobes as promised.
Breakfast really great. Buffet cereal, pastries, fruit, juice. Then hot good cooked to order and served at the table.
Would definitely stay again. Thank you!
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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