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Best Western Plus The Quays Hotel Sheffield
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Best Western Plus The Quays Hotel Sheffield
Hotels
8.0
/10
Very Good
546 reviews
What Guests Say About Their Stay
J
10.0
/ 10
Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back
David
10.0
/ 10
We had an amzing room a d they were more than happy for us to bring our small dog
Kevin
10.0
/ 10
The hotel has changed a lot weve been staying at this hotel for years the new refurbish room wash lovely very nice especially the shower luxurious staff in barr and restaurant work hard and couldn't do enough for us
In the Area
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Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Best Western Plus The Quays Hotel Sheffield
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Per room per night (excl. taxes & fees)
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What's around Best Western Plus The Quays Hotel Sheffield
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Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
Discover More About Best Western Plus The Quays Hotel Sheffield
Location
Best Western Plus The Quays Hotel Sheffield is located in area / city Sheffield.
About Best Western Plus The Quays Hotel Sheffield
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Plus The Quays Hotel Sheffield exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Best Western Plus The Quays Hotel Sheffield.
All facilities in Best Western Plus The Quays Hotel Sheffield
Others
General
- Parking
- Banquet
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Things to Do
- Indoor pool
- Sauna
- Steam room
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Best Western Plus The Quays Hotel Sheffield
Important Note
- Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
- Uncovered self parking fee: GBP 8.00 per day
- Pet fee: GBP 15.00 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. This property will serve only breakfast during the listed restaurant renovation period. Lunch, dinner, room service, and bar operations will be unavailable during this time.
The property will be renovating from February 24 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
- Bar/lounge
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Best Western Plus The Quays Hotel Sheffield | 128 |
Another facilities in Best Western Plus The Quays Hotel Sheffield | Parking, Banquet, Smoking area, Parking (surcharge), Others |
Frequently asked question in Best Western Plus The Quays Hotel Sheffield
What are available facilities at Best Western Plus The Quays Hotel Sheffield?
There are top facilites at Best Western Plus The Quays Hotel Sheffield such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus The Quays Hotel Sheffield?
The standard check-in time at Best Western Plus The Quays Hotel Sheffield is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Plus The Quays Hotel Sheffield provide breakfast?
Yes, Best Western Plus The Quays Hotel Sheffield provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Best Western Plus The Quays Hotel Sheffield
Other sources (546)
8.0
Very Good
From 546 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
8.4
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Traveler Reviews Best Western Plus The Quays Hotel Sheffield
Number of reviews per page
20
40
Top reviews
Howard
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely stay
Steven
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Was quite average. Only issues we had was that all the disability cords where zip tied so high they weren't reachable, even when stood up. The bathroom also didnt have a lot of space to get in and out of the shower, which would have made transfering from wheelchair to ahower seat almost impossible. The lastcthing is that the fire alarms when off regularly on our last morning, which caused a big sensory overload for my autistic partner.
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J
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back
Sophie
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Customers service was really Lovley and welcoming, room was dirty the bathroom smelt like it had been cleaned with a dirty mop head, we had to keep the door closed because of the smell, the floor had grit on it so couldn’t walk round without having footwear on, there was no shower and bath stuff to wash with had to ask lady at reception for some, they gave you one towel between two of us that we had to re use in the morning wet, there was half a toilet roll left on the stand. The bed was comfy & coffee facilities was good, we had a balcony which had a Lovley view, we had someone banging all night on our wall that kept us up, and manitance from outside or inside the building that also kept us awake. The small fridge had no drinks or anything in it to use.
Overall we was there a night which was enough but I wouldn’t say it was 4 star worthy
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Rob
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great stay - loved it
David
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We had an amzing room a d they were more than happy for us to bring our small dog
Karen
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very average. Room was clean. Hotel was quiet. Location is on an edgier part of town hence cheaper than alternatives closer in.
Check in was slow. Had to justify needing more than 1 to key- 3 in the room so had to point out one would be unpractical. Shower head dripped through the night. Had to take it down. Breakfast was a disaster. Long queues and very disgruntled guests. No replenishment of hot buffet. Excuse was kitchen staff and staff in general was short. N.waited an hour for fresh hot food to come out and couldn’t confident ly eat it as it looked under cooked. Very poor breakfast in general considering a very big hotel. Very ripped off there. Only 2 poor young girls in from nt of house. 🏡 plus was the pool and sauna area was a bonus. Probably wouldn’t go back again and lots of other choices of hotels in the area
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Joscelin
Friends and Family
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Staff were very friendly but the hotel is very rundown and not very accommodating. Breakfast opened at 8am not the best given they are hy Ponds forge and most swimmers need to be in warm by 7.30. Will not use again
Kevin
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The hotel has changed a lot weve been staying at this hotel for years the new refurbish room wash lovely very nice especially the shower luxurious staff in barr and restaurant work hard and couldn't do enough for us
mark
Business
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
On a business trip, staff were (I hate to say this) unfriendly and one at the bar had fingernails which were disgusting, and he was unshaven etc
Sally
Leisure
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location and good breakfast. Staff friendly but room tired and no heating in bathroom so chilly.
Verified traveler
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
On the whole good. Room with three people staying but only two mugs/glasses provided. Tea/coffee/biscuits not replaced when room serviced. Shower dripped, bath plug not working properly. Selection of available on tap beers in bar was poor. Guinness and Worthington both not on.
Adele
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Warm and welcoming staff at reception. Dining staff very friendly. Excellent choice for breakfast. My only criticism was the mattress and we changed rooms as decided to stay longer and they were both the same. They seemed to sag and we ended up rolling in the middle and I have suffered from lower back pain ever since. The hotel is in the middle of an upgrade so hopefully invest in new mattresses!
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Ian
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Great hotel. Friendly staff ideall situated for a night out in Sheffield. Close to railway station and city centre but also has a big car park. Rooms are recently renovated and very stylish and comfortable.
Neil
Friends and Family
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We’re to start, room was ok but dirty, cobwebs, paint peeling, etc, the Bed was absolutely terrible, it was so saggy I could sleep more than 1 hour before waking up in pain, my wife could sleep in the bed as we rolled together, she ended up on the floor, restaurants drink order wrong, food order wrong, we were shown to table that had not been cleaned when the waitress re stocked the cutlery she left the old cutlery and on the table, I ask for this to be swapped the new cutlery was all loose in her hand so for we new it was the same as she took away, it was truly terrible, the only redeeming feature was breakfast that was great and the lady’s on duty were frendly and very polite. I also report that on our floor 2 riser cupboards had been left open any one could access fuse boxes , plumbing infrastructure etc, reception was in formed of this but 1.5 hours later on our return to the room, cupboards still open shocking will never use Best western ever again.
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daniel
Friends and Family
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We checked in and staff was really friendly and helpful, we then went to the room to find only one towel and one of the beds with no duvet. We asked reception on the way to the restaurant for these items, the towels eventually turned up without the second duvet. So had to go back to reception to ask again. We then went to the restaurant. The staff was friendly and took our order. Starters come a was really nice. Then there was a delay between the main meal coming out. Once it arrived it was all overcooked and dry.
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Kate
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Super friendly staff who fussed over our dog and made I'm very welcome. As this was our first hotel stay with a dog I was very impressed. My only quibble was there was no usb socket to charge my phone. Only on leaving did I discover plugs could be borrowed at reception, I will know for next time.
Ian
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great stay. All the facilities we needed, well-equipped gym, clean pool, great location and very good breakfast. Hotel being renovated but we were there at a weekend so there was no noise or disruption. Will definately stay here again.
Sue
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Lovely room, great balcony over looking Quays. Bed not the most comfortable, quilt not very thick.
Jane
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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