Cleveland Residences Russell Square

All great. Thank you

Great little apartment hotel! Bed area was a little tight but we did go for the bigger bed. Very clean, modern, welcoming staff. Location is also nice, very quiet but very close to lots to do including a very close tube station.

This was a very pleasant stay. The hotel is very discrete which actually made it feel very safe. It is more like a converted house than a traditional hotel with lobby. Each room has a video doorbell. Room and property very clean, bed very comfortable and all necessary amenities included such as kettle, tea and coffee, smart TV, great shower, air con etc. Great value, very pleasantly surprised would stay again.

Great find. Great location. Small but wouldn't really expect anything else in London and that was up upgrading to bi9gger room but apartment had everything we needed. Very close to underground so super handy for everything. Lovely location, really nice reception and entrance. We were on the 3rd floor but had very small window, would have been nice to have chosen a room with a view.

Great stay, clear communication. Apartment was great, especially considering the location. Would stay again.

Everything went according to plan.The only negative comment we have was the litter in the street but the whole of London was grubby. This is not helped by large numbers of dogs using christmas displays and planters as a toilet.We hope to stay again at this property.Friendly staff.

I loved this property for it's location and space. The fact that you could do your washing at no extra cost. You can stay in your room all day if sick and n ot be disturbed by housekeeping. There is a place that does great coffee just across the street on the corner so easy to nip out and back again

Clean, efficient, had laundry facilities. Great location near tube station, pubs, etc. Room was small but well organized and didn't feel cramped.

The property was clean and access was easy. No front desk, so be sure you communicate with the staff to coordinate your arrival.

I thought the room was nice and comfortable. I didn't like that I had to carry 4 suitcases up a flight of stairs even though the website states their is a lift. I didn't ask to be on the 4th floor. The man who checked us in was very rude. Their was a miscommunication when we checked in and I tried to explain, but he was not nice and I felt like I was being scolded. I told him I did not appreciate his tone. When we got it straightened out and he realized he was wrong he didn't even apologize.

Lovely hotel, I feel like home.special thanks to manager.

Great apartment very spacious for London very handy for underground with shops near by.

The Cleveland Residences Russell Square is a great location. The apartments were clean with good amenities. Loved it.

Spacious, good communication and very quiet and minimum fuss. Also plenty of amenities in the room

Very conveniently located. Check in process was a bit vague, but we managed to do it OK. Property manager, John, was very attentive and helpful. We will definitely stay again when we go to London next time.

Great little apartment. Good location. Very friendly welcome. Spotlessly clean.

Fantastic stay. The apartment is clean and well presented and a great location a couple of minutes walk from the tube. I was greeted on arrival and shown to the apartment and how to use the key card etc. Very highly recommended.

Great place to stay in London, very central and close to everything.

Great central location, staff went above and beyond to be helpful and friendly even when we checked in after dark. Room was comfortable, functional and had everything we needed.

Pros : Location Clean Nice kitchen and bathroom Large storage space Cons : The WORST bed I ever slept on Poor design in the bedroom and main area in the apartment Smoking smell in the apartment (very good smell in the building) Slipery floor (when wet) in the lobby