Connaught Hotel

A tired looking hotel,but comfortable enough for our short stay.

The hotel is filthy dont think they employ cleaners as rooms had stuff all over the walls carpets filthy mouldy peace of fruit or something next to the bed under the bedside floating table

This was booked for my granddaughter for a concert. They could not stay, the hotel was filthy, the roof was leaking, the toilet was broken, the bed stank of urine and the mattress was badly stained. Avoid, we are trying to get a refund via my credit card. My grandaughter and her friend were offered drugs in the car park, they are 21and 22 and were too sacred to go back so drove back to Wales. Dusting place. We have lots of photos. The roof had a massive h9le in it

This was the worst hotel I have stayed in in years. The name suggests something far better than reality. The hotel is very tired. The restaurant does not operate. The clientele seem to be mainly local workers (some nice people but a bit scary). The bath was flimsy and had a burn mark in it. The room was otherwise clean. The fire alarm went off early morning. There was a lot of commotion from a couple of doors down in the night. I then received a fine from a third party company because I had parked in the car park overnight. I saw no signs and no mention was made about parking when I checked in. The website said that parking was free. Never again will I consider staying at that hotel. It should be shut down.

Very run down rooms and corridors. The water in the toilet cistern was flowing all night so loud. Also 2am some people were arguing shouting in the corridor or some other room

The hotel is very tired, and appears to be full of permanent residents. There was no food available, people running up and down the hallway after 12.00pm shouting Awful place

Generally poor. Overall it looked run down and shabby both inside and out. The room itself looked OK but all the fixtures and fitting were very chunky and the toilet seat was broken."Reception" area was very unwelcoming with the receptionist hidden behind notices and computer screens. Pricy for what we got compared with other hotels we have stayed in recently. Overall very basic and certainly not remotely worth the £150 it cost for the room for one night.

Having read some of the reviews, I approached my visit - particularly the guest who said that he would have rather slept in his car- but it was ok. It wasn't perfectly clean and the shower was a bit hit and miss (my son said the shower in hid room was great), but it was ok. Petfectly average, but not good value - my room was £125. The biggest issue was one of the windows in my room would've close so not ideal in November. Would I stay there again? No. It was over priced and too nany niggly issues.

Terrible hotel. Falling apart. Staff unwilling to assist with multiple broken items. No facility maintenance exists. Incredibly dirty.

I should have read the reviews before booking. Not fit to stay.

Check in was smooth. The lift didnt work, so glad qe were on the 1st floor. There was immediate sign on long term damp along the corridor. The room smelt like it needed air. The walls need a pait. There were stains all.over the walls, even in the bathroom. We had to ask for the heating to be on in the evening and it was straight away. It served its purpose for a budget nught stay, but i wouldn't stay here again unless it has a makeover. The doors to the rooms have to be slammed shut also, meaning you can always jear banging.

This hotel is a disaster. Lift was broken, main door to the park8ng lot was broken, window in our room was broken, rugs were torn and dirty, linens were dirty. Right outside of our room, a huge piece of the ceiling had collapsed and there was a caution cone in the middle of the hallway. Upon check-in, the desk clerk hand-wrote our room number on the key card. In more than 30 years of travel, this is probably the worst hotel I’ve ever stayed in.

I really think that Expedia should visit this hotel and then take it off their web site.

Hotel obviously being brought up to standard but no breakfast or restaurant available during our stay, some fittings in our room were not up to standard(bathroom tap loose,one light did not worketc). Staff were ok

Tired room and no fresh / clean mugs tea or coffee for day 2. Tv barely worked no live tv had to use Netflix ac but remote needs new batteries hence very slow and frustrating. Location was good for what I needed, reception is the bar and staff varied from kind and helpful to no words and just nod of head

The hotel is dirty smelly. The room is dirty a used tea spoon was left in room. The towel had stink on it. The hotel need a revamped. From the reception area the hotel looks great but once u get to first floor felt like u are in a different building

I am absolutely shocked at the service and state of this hotel. It’s unbelievable that this place is taking bookings the condition of this hotel is unacceptable. The toilet seat was broken, the heating in my room wasn’t working. I stayed for 2 nights and spoke to staff regarding this I was just told that the boiler will be reset. On arrival I was told that the floor my room is on there is no signal, my TV wasn’t working. The room was absolutely freezing cold I was shivery most of the time. The cleanliness was appalling I am allergic to dust and as you can see on the pictures I attached the room was very dirty and dusty. First and last time I stay here! Although it was very cheap unfortunately it still wasn’t worth it. The lift was very smelly.

I liked the excellent and friendly staff. I didn't like that there was not a servicing of the room on the Saturday or the Sunday.

Do not stay here - you would have a better time sleeping in your car. I have stayed in some bad places in my time but this is another level of bad. When we arrived it was evident there was some work being done in the dining area. That’s fine. Start going up the stairs to the hotel and it’s another story. Plaster coming off the walls, holes in the wall, broken lift out of action and ladies toilets out of order. Our room…well you can see from the pictures. Black and yellow and sporous mould in the bathroom. The bathroom door was a complete state, had no handle and looked like someone had previously kicked it in. We spoke to the hotel and they said to contact Expedia who we had booked with. Expedia were useless and said we could have £25 refund in vouchers. We had a show to go to so went out and tried to console ourselves that we were just staying for one night. When we returned to the hotel it was unbearable. There was a function room directly underneath us with a really loud party. The base of the music was causing the whole room to vibrate! This was at 9.45am. We spoke to the hotel and Expedia. Expedia said wait 3-4 days for a response from them. The hotel said the party would be done by 10.15pm. We waited till 10.30 and it was no better and we were exhausted so decided to leave. Do not stay here - you would have a better time sleeping in your car.

There is extensive renovation going on and the bar area is very small. Also there is no eating facilities while the renovation is going on. My window in the room would not close so it was cold at night