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DoubleTree by Hilton London Kingston Upon Thames
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DoubleTree by Hilton London Kingston Upon Thames
Hotels
8.6
Impressive
From 711 verified guests reviews
In the Area
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1 Skerne Road, Surrey, Royal Kingston upon Thames, London, England, KT2 5FJ
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in DoubleTree by Hilton London Kingston Upon Thames
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What's around DoubleTree by Hilton London Kingston Upon Thames
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1 Skerne Road, Surrey, Royal Kingston upon Thames, London, England, KT2 5FJ
Discover More About DoubleTree by Hilton London Kingston Upon Thames
Location
DoubleTree by Hilton London Kingston Upon Thames is located in area / city Royal Kingston upon Thames.
About DoubleTree by Hilton London Kingston Upon Thames
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from DoubleTree by Hilton London Kingston Upon Thames exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at DoubleTree by Hilton London Kingston Upon Thames.
All facilities in DoubleTree by Hilton London Kingston Upon Thames
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Conference center
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in DoubleTree by Hilton London Kingston Upon Thames
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
- Covered self parking fee: GBP 28.00 per night
- Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
- Pet fee: GBP 10 per pet, per night plus GBP 25 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in fee: GBP 20.00 (subject to availability)
- Late check-out fee: GBP 15.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at DoubleTree by Hilton London Kingston Upon Thames | 146 |
Another facilities in DoubleTree by Hilton London Kingston Upon Thames | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in DoubleTree by Hilton London Kingston Upon Thames
What are available facilities at DoubleTree by Hilton London Kingston Upon Thames?
There are top facilites at DoubleTree by Hilton London Kingston Upon Thames such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton London Kingston Upon Thames?
The standard check-in time at DoubleTree by Hilton London Kingston Upon Thames is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does DoubleTree by Hilton London Kingston Upon Thames provide breakfast?
Yes, DoubleTree by Hilton London Kingston Upon Thames provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in DoubleTree by Hilton London Kingston Upon Thames
Overall Ratings & Reviews DoubleTree by Hilton London Kingston Upon Thames
Other (711)
8.6
Very Good
From 711 reviews
Cleanliness
9.2
Room Comfort
9.0
Meal
8.8
Location
8.8
Service and Facilites
8.8
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Traveler Reviews DoubleTree by Hilton London Kingston Upon Thames
Number of reviews per page
20
40
David
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Rather sad there was no sauna.
Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light.
Restautant menu very poor. The time it took to expain about parking, i already had a ticket!
Lakshmi
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available!
Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.
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Deann
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A lovely property to stay at! Great services all around, nice rooms, and very comfortable. We did a lot of walking while here, and always felt safe. We would highly recommend this hotel.
Richard
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was close to where I was working and the staff was great.
Eunice
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious.
Tea and coffee in the room.
nancy
Business
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The place is good! I was disappointed that there’s no water provided upon check in or any other day!
The only hotel i have stayed in without water bottles. I ask the receptionist if I can get bottle water and they told me that only members are able to get water bottle!
I paid same amount of money why shouldn’t I get water! They should treat everyone the same member or no member! It’s water I wasn’t asking a discount or something!
Will I stay here again?
No I don’t think so! It’s actually put me off ever staying in Hilton property!
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Jayne
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location
Andrew
Business
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
No fridge in room.
Had to wait for member of staff to unlock balcony door which I've never experienced before when I've had a balcony room at other hotels.
Went to the bar for a beer before heading out for the evening, 2 members of staff behind the bar, both ignored me until they'd finished talking to off duty staff, when I did get served the beer did not taste right at all, left the beer, didn't bother with the bar after that.
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KWANG YEOP
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
It was very clean and precise. All the staff were very friendly.
Paul
Business Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good location for visiting or working in Kingston Upon Themes.
Caroline
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.
Kenneth
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice and clean.
Jinya
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
everything is excellent as usual
cliff
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train
Breakfast is good and will set you up for the day.
What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened
The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive!
On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience
Won’t be rushing back in a hurry, better value to be had elsewhere
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Amar
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nice clean room
Yan
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Very friendly staff and excellent service! Location is very convenient.
Derek
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly.
We were not impressed with the choice available for evening meal and would not go back for an evening meal again.
John
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Room was not cleaned. Had to request clean towels from reception.
Toilet flush overflowed and water went over legs and landed on the floor.
Verified traveler
Business
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Room not serviced when I returned after a 17 hours day at work
David
Business
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Great hotel
Number of reviews per page
20
40
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