Holiday Inn BRIGHTON - SEAFRONT, an IHG Hotel

My wife and I thoroughly enjoyed our stay there. The staff were excellent, all around. The room was spacious (we had one with king bed and balcony) and bed comfortable. The balcony was big, and the only "bad thing" was that it needed newer furniture.

Very clean and friendly hotel with a coffee bar and a bar. Good breakfasts too. Great location. Traffic very noisy with window open but there is air con. Sunsets marvellous but balcony floors could do with a touch up.

Great location and parking nearby. Room fine but hotel a real warren of corridors and the actual building and corridors are not really conducive with usual and expected Holiday Inn standard.

The room was tired but the staff were brilliant! It was a pleasure having breakfast, with the staff happy, friendly and with time to engage. A big thank you to the excellent receptionists who made everything right. Big shout out for Gosia who went well beyond the call of duty 👏👏👏

Everything is excellent. Only thing need to be improved is the parking space.

Had to change room because bi could hear the room next to TV and hear them talk. Moved me to another room but that was bad then sink was broken the bath had a ring in it like it hadn't been cleaned. The doors were being slammed at 2.30 in the morning. We was supposed to stay for two days but left the early because of the state of the room they only offered me a up grade after we said we was going to leave. They gave me a complimentary breakfast but my wife only had toast and what I was offered as a breakfast was inedible worst holiday inn I've ever stayed in they wouldn't even have me a refund

Hotel itself is lively and clean. Our room was very hot and air con not working. Mentioned to man on reception when we were going out and he said he would get it looked at. No one came to sort which left us unable to sleep well as too hot. I like the heat but this was uncomfortable which ruined our stay

Room had all the amenities I needed for my one night stay. Excellent location for exploring the beach and the town centre.

Its clean nd nice place but make sure u ask abt the hot water first

We stayed for 2 nights in August. Had no hot water at all until half an hour before checkout and the aircon was broken for the first night. Wasn’t a pleasant stay.

Our phone alarm went off at 0510, for no reason, upon complaining was told, have a free coffee on us, with a smirk on the face of the receptionist. Bar had hardly any pumped drinks on the first night, asked for a soft drink got told not sure if it has been changed to go with a gin, was given a can of 7up and charged inflated price. Water dripping from the fan coil unit in the room, as the condensate pump clearly not working, so clothes got wet when walking underneath. Expensive place for what you get.......

Room was in real need of decoration, wallpaper peeling off the walls, loose cables running along the bottoms of the walls. Windows for the "side sea view" were full of misted up condensation so you couldn't see the view that I suspect we paid a bit more for. Shower was powerful but did not respond to any attempts to change temperature so was actually too hot to stand under. Not a good experience.

The room was excellent, The staff friendly and very helpful. The location could not have been better, right on the sea front, an amazing view from the balcony of the room. Could not have asked for more.

When we arrived the lift from the car park to reception was out of order, so had to carry cases up flights of stairs. We were given a discount for parking which we accepted. Check in was easy and staff friendly and professional. Upon enter room it was extremely hot and noticed that air on was off, in fact it was broken!! Went to reception and advised accordingly. Reception apologised, but advised that there were no other rooms available, but would give 50% off our first nights stay and get us moved the following day. I assume the refund for the first nights stay will be refunded by Hotels.com!!?!!! Got new room, but only had a double and a temporary fold-up bed, which was annoying as we had paid for a twin (two proper beds), at least air in was working thankfully. All in all a pleasant stay, great staff but disappointed with the lift and air con issues.

For the reason I needed the room it was perfect. Quite clean and secure. My only issue was the key card. Very temperamental. But that is a very minor issue. Receptionist are polite and respectful. Some water staining around the bathroom sink. Had a good stay. Very pleased with the booking.

Nice location friendly staff.

We had such a lovely stay at this hotel, lovely room with lots of added extras in the room, a fan, iron & board, water, snacks and different herbal teas were a fab touch! Breakfast was nice and fresh/hot and plenty of variety. All staff were really friendly and a special shout out to Georgina who was working on the bar when we stayed, she’s a credit to the Holiday Inn team.

Very helpful reception

Staff in this hotel were wonderful went over and above call of duty

First if all I blame myself, I had a hotel provisionally sorted. Then on a whim I searched expedia and saw THI for a lower price with free breakfast and stupidly switched. What was good Very clean The breakfast was indeed very good What was bad Everything else Check in took over an hour, 3 queues and at first they could not find the booking. The room was probably the height of luxury in the 1960s. Sadly it would appear to not have been refurbished since then. The carpets were worn and stained, the paint pealing and one plug socket to charge a phone well away from the bed is annoying. None of the others worked. The shower had no cold water, the air conditioning did not work. There was a risk of setting off the fire alarm if the bath door was not closed. The king size bed was actually two beds added together. Reception - doors dont work, very few staff about, often impossible to get service. The starbucks is just a kiosk and never manned. Now most of staff were great but not enough of them and clearly they have an issue with expedia. When i checked i was told no breakfast only for them to suddenly agree to it when i showed my booking on expedia. They then tried to charge me again when i checked out but again backed down when i showed the booking. My advice, u can get better for the price elsewhere or as i wished i had done pay a bit more and get a better room elsewhere.