Holiday Inn ELLESMERE PORT - CHESHIRE OAKS, an IHG Hotel

great property, easy location for getting out and about. 20 mins from Chester and shopping outlets, easy access to liverpool and Chester Zoo. They had great staff and great food (you've got to try the fish and chips). Parking was a challenge as the hotel is set between the canal locks, but the view was pretty and we fed the swans daily. We even saw the canal barges being worked.

Big room with extra sofa with all amenities for 3 star hotel Additional benefit - free access to leisure facilities, incl.small pool,sauna gym. Enjoyed nice English breakfast. Boat museum nearby is highly recommended to visit.

Very good hotel, super helpful staff, spacious room with 2 king beds. Good breakfast, decent pool. A little tired in places, pool changing areas need a bit of TLC as does bathroom, but all in all great value.

My family was pretty happy. My partner liked the canal and tranquillity. My kids loved the pool. Food is okay and rooms were clean with comfy beds. Food was amazing to my kids though.

Lovely greeting at reception upon arrival, we attended for a wedding and the room looked fabulous x lovely experience with a fabulous breakfast with extremely helpful restaurant staff

Very good 3 night stay. Staff very helpful Breakfast very good .The rooms clean comfortable and quiet. Bar area welcoming with a good range of drinks. Ideal location for Cheshire oaks.

Everything was great. Great room, lovely staff. Well organised event

Property and room were clean. Parking is difficult. The beds were awful, it was like being on a bouncy castle, this is an issue were have come accross with holiday inns previously. Breakfast was ok, again would be better if you could get your own hot drinks as staff were busy with each other.

Stayed over due to the bad storm- horrible journey to hotel so was quite shaken when I got there. The Receptionist was absolutely brilliant! Kind, calm and considerate- thank you so much!

Positive: Nice bath Nice room Comfy bed Tea-making facilities Negative: Room wasnt ready on time - it would be good to have a complimentary drink avail, even just a water dispenser Public transport not good

Was ok

Bed and room all very good. Disappointed with the dinner. Half the menu wasn’t available. What I did have wasn’t that great either. Portions were small. Ice cream had clearly defrosted and then refrozen. Didn’t want to say anything at the time. Coffee at breakfast was bitter, obviously overheated. I’d stay again, but only bed and breakfast

Good breakfast, good beds in room, facility needs a little update. Nice area near canals though

3rd year of staying here after Black Friday sales shopping. As always the hotel and staff were fantastic, Room is always great with all the usual amenities. This year we made full use of the room service option after a drink in the bar, £4 tray charge which is very reasonable and very quick service to bring the food. Breakfast is always a winner here with a great selection, Something for everyone. Staff are attentive without being over the top.

Great hotel friendly staff. A little gem

Brilliant from start to finish! Amazing staff, lovely room, brilliant location, delicious food n really couldn’t fault it

Friendly staff, very good breakfast choice. Thought the dinner menu was a bit limited.

Staff were very friendly

Service very good Simple but clean, comfy and just what we needed after a long day at Cheshire Oaks Shame the coffee machine wasn’t working at breakfast but filter coffee was fine. Brekkie very good and a lot of choice.

Check in was very efficient and friendly . Did not have to wait at all. Room clean and spacious. Bathroom with shower and bath also clean and spacious. Only negative is bathroom needs redecorating as paint peeling