Holiday Inn Express LONDON - GREENWICH, an IHG Hotel

Everything was perfect except that the sofabed in the family room is really uncomfortable, you can feel the ridge where the fold to store it away is and the duvet for it was very thin and not very wide. The double bed was perfect. Breakfast was great.

Friendly and helpful staff. Easy walk to the O2 arena and surrounding area is safe to walk at night.

The room was very cold, very noisy and we didn’t get a good nights sleep. The window didn’t block traffic noise. The door to the room didn’t block noise from other people using the hotel. The room wasn’t big enough for a family room. It felt very small and the sofa bed was far too small for my 10 and 7 year olds to share. We asked for a sheet and duvet so that we could make up a separate bed on the floor for my 7 year old but the staff never brought it to the room. So my children didn’t sleep. Awful service especially as it was so that my children could get to sleep. Breakfast was average but they had run out of muffins and croissants. The juices tasted watered down and weird. Overall I wouldn’t recommend this hotel. It needs to make changes and improvements.

Good easy stay for London O2

We had a good stay in the Greenwich area. Breakfast was good and a few buses walking distance. Beds were comfortable and shower was clean. No complaints.

Friendly and attentive staff. Hotel and room were very clean. Good breakfast. Good overall atmosphere at the hotel with other guests and excellent location for the O2. Only slight issue was the air con was noisy at times.

Stayed for a night and was comfortable, O2 Arena is very close

Quick check in. Clean room. Good English breakfast.

Reception was not patient to listen to my concerns but leave and walked off to another guess in the other desk. Being the first time here did not show the direction to the lift or how to get to my room. No information about breakfast times.

Room not the biggest for the price but clean and tidy. Only one lift was working during our stay which was inconvenient for us with a buggy and two children as well as other less mobile guests. Staff were all very helpful and friendly. Breakfast was very varied, well stocked and of a excellent quality. Not much in surrounding area but close to bus stops and not too far from train/tube links.

Perfectly placed for 02. Clean. Friendly staff. Breakfast adequate.

Lovely hotel, bedroom, staff…. But no heating in bedroom and was not informed on registration. There was a stand-alone heater in the bedroom which did not work, nor the socket next to it. Rang reception and they bought up 2 more radiators, one of these was faulty(!) and then gave us another. Was concerned about fire with these… and one of them stopped during the night !!!! Such a shame.

Very good

Wish the car park was owned by the hotel and not publicly owned. Unfortunately turned up to find out that we’d have to pay £25 per night to park which on top of the room price adds up. Not that great of a stay, only positive is the breakfast was nice and orderly.

Decent room £75 for the night not bad value for money

Air con kept making noise even when off all night, Check in was shocking stood waiting for 20 minutes Queued for 15 mins for breakfast and then was rushed to finish

We stayed Christmas Eve to Boxing Day, then taxied to our daughters each day from the hotel. Good size room, busy check in and very busy breakfast dining room but the staff did all join in clearing tables, re- plenishing hot food items etc. BUT nothing can excuse the appalling coffee coming out of both machines at breakfast!!!!!!!

Ideally located for the 02 Arena and North Greenwich tube stations.

The hotel is within easy walking distance of the O2 arena. It is exceptionally well priced for the area. The breakfast provided was ideal with a good variety of hot and cold foods.

The toilet shower floor was dirty. The room heater was not working. It was very cold room. It was a very poor overall. never again staying in holiday in.