Holiday Inn Express SHEFFIELD CITY CENTRE, an IHG Hotel

The crowne plaza royal Victoria was amazing. The staff and everything about the hotel were top draw.

Nice hotel staff were lovely but the room could have been slightly larger.

Really good

Room was on the side near the ringroad which was noisy

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Helpful staff. Pillow and mattress were worn out.

Helpful staff. Pillow and mattress were worn out.

Very tired hotel. Tv not working initially. Only one towel in room. Think it was a room for disabled as red cords everywhere etc... very disappointed.

We stayed 5 days nobody cleaned the room towels had not been changed. Terrible

Friendly covid-aware hotel which makes great efforts to ensure the safety of its guests and staff. Despite all the issues, still provided a hot breakfast. The bacon butties are arguably the best in the area!

Bed is not comfy..didn’t like the breakfast either.. but it’s ok ..

Fantastic location, great rooms, friendly and efficient staff. Loved the grab and go breakfast concept. Thoroughly enjoyed our stay, plan to return.

the holiday inn is ideal place to stay. there does not seem to be , restaraunts or take aways nearby.

The hotel was incredibly busy on some days but the staff were calm, attentive and helpful. Mask wearing was emphasised. Staff were particularly helpfulafter I twisted my ankle the night before we checked out. Seeing I was in difficulty, I was offered an ice pack - which was thoughtful, but a bit impractical for the journey home.

Check in experience was awful. We arrived at 1pm, two hours before checkin and were told that the room wasn’t ready. So that was no problem. We went for a wander and returned at 3:45, 45 minutes after check in and were told the room STILL wasn’t ready despite arriving earlier and that check in was 3pm. Furthermore, the queue to even get to reception was ridiculous and receptionists were regularly without someone at the desk but not asking anybody to move forward. Lastly, the car parking is a charged service which is not on the hotels.com listing! It’s £6 per 24 hours. The room and location were good, very spacious and clean. Breakfast was slightly disappointing in that it was a grab bag situation, and the range was limited but understandable given the context.

Very clean and cosy room. Very nice bathroom design.

Happy with the stay, car park is full. Staff advised to park in the disable car park. Very friendly staff.

Lovely and clean, every member of staff was exceptionally helpful. Happy to stay again.

Bit tricky to find but takes a 10 minute walk from train station quiet easy accis to shops and transport.

Had a comfortable and good night for 4 days.