Holiday Inn IPSWICH - ORWELL, an IHG Hotel

Front desk staff were very helpful.

Very friendly and helpful staff excellent customer service good food

Excellent service and staff very friendly. Very clean and spacious room.

I was only staying for 1 night due to business but due to delay of ship I needed 1 more night after checking out. With the friendly staff I succeeded having one more night.

It was very nice bit too hot in the room but there were fans

We had a lovely 2 night stay. The 2 people on reception were so lovely and friendly. It was very hot weather when we arrived and we were pleasantly surprised to see that they had placed an air conditioning unit in the room for us. The breakfast was delicious so we all over ate! We were in a family room and the one niggle we had was that the mattress on the sofa bed was thin and therefore every spring could be felt. We mentioned it to reception and the lovely lady on duty told us that roll out cot beds can be requested instead.

Lovely spacious room with a very good sized bed. All facilities were top notch!

What are the cleanest nicest friendliest hotel I’ve ever stayed in

Lovely, clean and comfortable

Not great. They did not service the room after the first night. Very hot room. Used a lot of perfume.

Nothing negative about this hotel, Except the lumpy pillows but that was our fault for not requesting replacements. We had dinner the first night which although was mostly very good we thought a bit expensive. Breakfast was excellent with lots of choice. Big thank you to the very friendly staff especially Georgina at breakfast. She went out of her way to make sure everything was to our liking so big thankyou to her

Staff were friendly & very helpful. Food was good and good value. Parking was excellent. Downstairs rooms were spacious. Very clean throughout. Very pleasant stay.

Very friendly staff, good food, comfortable rooms, easy parking, perfect, will be back

Excellent service

Great couple of nights. Staff were excellent, friendly and informative. They went above and beyond. Room was clean

This trip had to be cancelled at very short notice due to a serious family health crisis. The hotel kindly waived their charge as I had booked a non cancellation room. Obviously did not expect this. Thank you holiday inn for stepping up this time. Next time I will definitely stop with you if I can

Great hotel with helpful staff, had a wonderful stay.

The staff were absolutely superb. Nothing was too much trouble and they made my husband, granddaughter and dog very welcome. The Sunday morning breakfast was a bit chaotic. Very busy and the hot food was disappearing very quickly, so there was always a key item missing. The staff were doing their best though. Lots of ceiling cobwebs in the room!

Another great stay, spotless room, fantastic staff, great food.

Excellent customer service