Holiday Inn Kensington Forum

This hotel is in Zone 1. I stayed 3 nights at the Holiday Inn Kensington Forum London Hotel which is very close to the Gloucester Road Underground Tube (Tube) only a 2 minute walk also close to the Museum and HARRODS shopping area and only 3.6 km to Stamford Bridge Stadium Chelsea Club many cafes and restaurants near the hotel area which is very strategic with spacious rooms and an informal atmosphere with very friendly staff. The breakfast menu is ok but unfortunately there is no change in menu for the 2 times I have breakfast ... Definitely stay at this hotel if you go back to England. Note: Don't deposit too much cash, let alone use £ .50 notes and above ... it will take a long time because there will be many questions from FO officers. The overall top experience staying at the Kenaington Forum Holiday Inn Hotel was SATISFIED and FUN !!!!! 👌👍🏾👏🏽

The room was small. They didn't provide dental kit as any good hotel does. They didn't change or clean the glasses we used to drink so we had to clean them ourselves which I never encountered such practice in any good hotel I have ever been to. But the location is good. The surrounding is nice. The concierge service to keep our luggage is good. But I wouldn't stay in this hotel again with the price I had to pay. Cheers.

Fast service for check in and check out and all staff in reception and concierge really nice they also give us bed for my kid .. near from restaurant, bus station, tube and supermarket ..why it's unsatisfying because the housekeeping.. they not good clean the room..never change the linen, still dirty, and that surprise me this is the first time for me I found hotel that never clean the cup and spoon the said I must call the room service because housekeeping not do that.. the room smelly and old not like in the picture

The location is great as it is only a few minutes walk to National History Museum and Knightbridge. However, what surprised me was about the IHG reward point i.e. the front desk at the hotel told me, if I booked through Traveloka I could earn IHG reward point. Only booking through Expedia.com was not entitled to IHG reward point. When I came back and checked my IHG reward account status, the entire stay of 7 days with 3 rooms booking at the same period was considered "overlapping stay" and IHG did not give me any reward point. I wrote complaint to IHG that I booked 3 rooms for family members, how could it be considered as "overlapping stay" but they just replied that if I booked through other channels apart from IHG website, I would not be entitled to IHG reward. Yet this is not consistent with IHG front desk told at the time I checked in. No further reply is received yet. Apart from this, everything is good

The receptionist behavior was below par. Room was worn out and room was cold.