Holiday Inn LONDON - WATFORD JUNCTION, an IHG Hotel

Heater in room was not working and it was cold. Also found staff member not very helpful. Usually the hotel is good but this time round was not a nice experience.

We did witness a close call crime. Someone nearly had their phone stolen. We were already aware though of the risks staying in London, thank you Facebook. Great location for Harry Potter studio tour though. In the words of Moody, ‘in London you need constant vigilance.’Staff were great.

Fantastic. Very helpful staff who clearly have high standards in approach.

Great location and the room is cozy and comfortable.

We stayed here because it was within walking distance of Watford railway station and the shuttle bus for the Harry Potter Studio Tour. The staff were pleasant, helpful and approachable. The hotel was clean, quiet and seemed to be in a safe area of town. The beds were comfortable. Towels, hairdryer, soap, shampoo and shower gel, and tea facilities were provided. There was also an electric heater in the room. The buffet breakfast was good and well stocked. You can also have an evening meal here, and there is a good selection to choose from. Overall food was good. Some minor points: tea facilities were not replenished, there were not enough tissues or toilet roll, there was a hole in the carpet, a light on the phone flashed constantly through the night and despite asking for it to be dealt with it, it wasn't. The top of the creme brule could be improved. Considerations for future guests: a games room e.g. a pool table.

On site food is very expensive for what they are serving, especiallythe breakfasts. Looked elsewhere for cheaper alternatives

Ideally situated for Warner brothers studio tour and Watford main street is within walking distance.

It served its purpose, the clerk was very friendly even if they really pushed getting the membership

Very pleasantly surprised by my stay here! Lovely staff on check-in, think his name was Eric. The room was very comfortable and clean, lovely dove products in the bathroom and great shower. Only stayed one night but wouldn't hesitate to book again!

Good property.

*

Great service lovely friendly staff

The Holiday Inn Watford Junction offers a convenient location, especially for those traveling by train, with easy access to both the station and nearby attractions. Some of the staff were genuinely helpful and went out of their way to assist us during our stay, which made a positive impression. However, this wasn’t consistent across the board, as some staff members seemed disinterested and less attentive. Our biggest issue was the WiFi. It was, by far, the worst hotel WiFi we’ve ever experienced. Loading a basic email was painfully slow, and we eventually had to head down to the lobby for a more stable connection. If you’re planning on working or streaming from your room, this could be a significant drawback. Despite these setbacks, the rooms were clean and comfortable, and we appreciated the modern amenities and overall atmosphere of the hotel. If WiFi quality isn’t a top priority for your stay, the hotel still offers good value, especially considering its prime location.

Staff were above and beyond for being friendly and helpful. Thanks!

Clean, modern, great menu and fabulous staff

Tele didn't work otherwise all good. PS Tele was fixed by your receptionist.

Clean efficient

Lovely clean and modern hotel with fantastic friendly staff .

Staff at reception were exceptionally helpful, nice clean room. Table surfaces in dinning area need a revamp.

Travel nearly 20 years. Never see any hotel checkin staff such as rude , arrogant and racist manner , the funny thing she is NOT even white . Such terrible experience ! Should be zero star of the service !