Holiday Inn MILTON KEYNES - CENTRAL, an IHG Hotel

yes great place with fabulous , friendly staff. Easy parking outside hotel, think it was £10 or £15 per night. Walking distance to shops and restaurants, and the food and beer in the hotel are good anyway.

Very good customer service

The room was cold and the heating system was not working properly.

Nicely kept hotel close to large shopping centre

Great!

Very friendly and helpful staff. Room as expected and very clean.

Rooms are blisteringly hot 24/7 due to an antiquated air circulation system. The “air conditioning” system does not actually condition the air. All it does is blow hot air around the room, even on its coolest setting. Spoke to other guests and they had the same issue. It was so bad I woke up roughly every hour due to the heat. I resulted to wetting a flannel and placing it on me whilst I slept to try and keep cool. Eventually I woke up earlier that I’d like, got fed up, went for an early breakfast and checked out as soon as I could. Spoke to the front desk and they said the building is incredibly old and is in the queue for a revamp, however it’s a long way down the list. Staff were kind and helpful, but I absolutely cannot recommend sleeping in this hotel till they do something about cooling the rooms down.

Excellent service throughout. Mandy on reception was especially brilliant.

I stayed at the holiday inn for 2 nights the bedroom was comfortable, the hotel had nice bar restaurant area. The breakfast was good with plenty of choice. The hotel gym was equipped. I would stay again

All around a great stay with a clean room, nice presentation and friendly staff. The only let down was very expensive parking at £15 a night!

Fantastic hotel. Friendly staff. Lovely breakfast. Nice bar area. Great location over rd from MK shopping centre. Comfy beds.

Pretty simple one night business stay at the hotel. Short distance from the train station and the business hubs which made commute by Uber or taxi easy. The breakfast was pretty simple and below my expectations from the peak rate that I paid.

Good hotel in a good location with parking (£15 for 24 hours). Easy walk to shops, restaurants & snow dome. Room was as expected for a chain hotel, ok but not luxury. Room seemed clear but 1 towel had horrible brown marks on, mud we hope.

Clean comfortable and spacious room 5 mins walk to theatre. Ticked all the boxes

Friendly service and modern clean rooms. Handy parking right outside that was free as part of a loyalty week

All good except our room was internal balcony which was above the main bar/lounge area so very noise at night

Amazing stay. Perfect location for the theatre. Room clean and comfortable

Staff need to be more customer service oriented- our welcome was poor

Staff were so lovely at the Holiday Inn however we were absolutely gutted to find out the pool was closed when we got to the hotel. It was the only reason we chose this hotel in MK. 3 hours after check in I received an email from the hotel to say that the pool was closed and we could cancel for free

I was disappointed with the stay at the hotel as we selected this hotel only for the swimming pool with my son. On arrival no one informed us that the swimming pool was out of order from the previous Thursday. We found out when we went down to use the pool. If the holiday inn staff would have informed us in-advanced or at check in but nothing. Poor customer service. Secondly the rooms are large and very comfortable but the shower water pressure was terrible even for a man getting showered. Would certainly consider staying somewhere else when back in MK. As I normally stay at the holiday inn shepperton and have never had any issues. So hope this is a one off but it did dampen the trip with my son.