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Safestay London Elephant & Castle
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Safestay London Elephant & Castle
Hotels
7.6
/10
Pleasant
567 reviews
What Guests Say About Their Stay
Dusty G.
9.7
/ 10
Probably the best bunk bed room I’ve had so far. Nice and clean location, helpful receptionist, very spacious room, comfortable bed, and the most important thing is the female room has its own bathroom. I also got the chance to stay at another Safestay and the experience is no less greater. Will definitely try to find Safestay in any country I am planning to visit
In the Area
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144-152 Walworth Road, Southwark, London, England, SE17 1JL
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Safestay London Elephant & Castle
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What's around Safestay London Elephant & Castle
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144-152 Walworth Road, Southwark, London, England, SE17 1JL
Discover More About Safestay London Elephant & Castle
Location
Staying at Safestay London Elephant & Castle is a good choice when you are visiting Southwark.
About Safestay London Elephant & Castle
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Safestay London Elephant & Castle.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Safestay London Elephant & Castle is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Safestay London Elephant & Castle is the right place to stay.
All facilities in Safestay London Elephant & Castle
Others
Hotel Services
- Express check-in
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Lockers
- Smoking area
Connectivity
- Free WiFi
- Internet point
Public Facilities
- Others
- Coffee/tea in lobby
Things to Do
- Garden
Business Facilities
- Meeting rooms
In-room Facilities
- TV
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Safestay London Elephant & Castle
Important Note
- Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property does not accept student cards as valid identification at check-in.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Safestay London Elephant & Castle | 94 |
Number of floors in Safestay London Elephant & Castle | 5 |
Another facilities in Safestay London Elephant & Castle | Express check-in, Tours, Luggage storage, Express check-out, Multilingual staff |
Frequently asked question in Safestay London Elephant & Castle
What are available facilities at Safestay London Elephant & Castle?
There are top facilites at Safestay London Elephant & Castle such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Safestay London Elephant & Castle?
The standard check-in time at Safestay London Elephant & Castle is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Safestay London Elephant & Castle provide breakfast?
Yes, Safestay London Elephant & Castle provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Safestay London Elephant & Castle
Traveloka (3)
Other sources (567)
7.6
Pleasant
From 567 reviews
Cleanliness
8.0
Room Comfort
7.4
Location
8.4
Service and Facilites
7.8
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Traveler Reviews Safestay London Elephant & Castle
Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Need to get their act together. Wifi didn't reach top floor and staff refused to do anything about it. Bedroom window couldn't lock and kept opening during the night causing the room to freeze. Only a small heater provided which took one of the few plug sockets. The bed curtains had never been washed and were covered in stains.
John
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Well kept and good transport links
Christine
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean
Walking distance
Loving staffs
Karen
Business
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A clean good value place to stay in a good location. A couple of things as a sole female there staying for work which gave me pause. The first was I was woken in the middle of the night first to a really strong smell of let's call herbal 'smoke'. The windows were closed so it was not coming from outside. Possibly connected I was then woken twice by two fire alarms at 2am and then 3am. Apparently it was impossible to determine who had been smoking. My stay which was supposed to make me rested for a nearby office day meant I got no sleep. I was also concerned that in my ground floor room all the windows were not secured properly when I entered- anyone could have opened them and come directly off a busy London street. I would consider going again but it left me feeling uncertain and not rested.
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Steve
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Hotel is in zone 1 of the underground so good location but thats the only good thing i can say about this hotel. Not clean at all room looks unfinished ours had no skirting board looked like they had been ripped off bits of the shower were missing and tv didnt work. As for the beds well what can i say but prison mattress blue plastic and very uncomfortable
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Amelia
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Had a lovely time here. My boyfriend and I booked the family room, and it was much more spacious than I was expecting. We were next to the road so there was noise but it was absolutely fine and we slept well! Tip for families: we could feel the mattress springs so we put a duvet on top of the bed to sleep on which was brilliant. Overall, great stay and no complaints.
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Coco
Leisure
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The bedding and the curtains were good. The bathroom was dirty and partly blocked. But what was really bad was the staff. Can anyone teach the receptionists to smile and be welcoming? It feels like a badly run corporation. The guy just walked away after giving me the key. He did not show me where I was going as it is such a big place and I thought the lit was not working because he never showed me how to use it with the key. He never showed me the bathrooms apart from one at the bottom off the corridor, which I found myself. As a result, I could not even have a shower. I did find a helpful lady who helped me to find my room. The level of customer service in that place is really poor. It feels cold and impersonal. It feels the place is churning out customers and all that matters is making max profit. I would not go back and will not recommend it either. Please spare the usual comment 'we are trying our best to improv. You are obviously not trying hard enough. You need staff who care about the guests and smile from time to time
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Karol
Business and Leisure
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This place is a combination of tourists, cheap workers' accommodation and also what appears a homeless refuge of some type more than a true tourist hostel.
Dodgy types hanging around the lobby and common area, smell of weed probably from those smoking outside.
Staff's attitude is 0/10, the "don't know/don't care/leave me alone" type, you cannot help but feel as if they are doing you a huge favour when checking you in or when asking to refill water jugs.
Surprisingly, facilities are spacious and appear recent, altough toilet/shower vents, door locks, etc still may not work.
Cleanliness is a a bit of a roulette, can be great, but also poor.
Clean bed sheets and bunk bed curtains are a big plus.
Area outside is a bit dodgy, although seen a lot worse.
Numerous ethnic places much as indian/halal/Latin to eat nearby which helps.
Location is good with numerous buses right outside, and a short walk from the metro.
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John
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Everyone was very respectful, and after10 pm quiet as a mouse.
Penelope
Business and Leisure
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Safe
David
Leisure
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Ask for a quiet back room to sleep on a weekend especially. Busy neighborhood with road noise.
Lovely otherwise
JOHN
Business
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The room was fabulous, it was GREAT having the shower and toilet in the room, and it was great having little curtains to provide privacy and cages under the beds for storage (make sure you bring a padlock). Plenty of power sockets near the beds too. The ONLY downside was that the room overlooked the courtyard and any one smoking outside meant that the room smelled mildly of smoke, and whilst I am sure it was possible I was unable to open the windows in the middle of the night when it got very hot as more and more bodies joined the room.
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Mark
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Man in my room came in drunk and disorderly and turned on his music as loud as possible at 5 am. He proceeded to loudly berate first me then the others in the room for “looking down their noses” at him. This went on for an hour before I invited him down to reception with me. I had to change rooms for fear he might be violent. 5 hours I had to wait for the new check in! Meanwhile he left the property and somehow managed to get a bottle of gin at 6 in the morning and sat at a table near reception and drank nearly all of it by 8! He then threatened who I thought was a security person who did nothing but tell him to sit down. He then began taunting a group of children!!! Finally the police arrived and escorted him out but not before he threatened even them! I thought things were under control but I saw him there later in the day because he apparently was allowed to stay! This place is simply unsafe!
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David
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I had a wonderful experience staying at Safestay London Elephant & Castle hostel during my very first time staying in a hostel rather than a hotel room.
The hostel is centrally located, just a few minutes' walk from Elephant and Castle tube station, making it easy to travel to anywhere in the city.
The staff were incredibly friendly and always willing to help with any questions or concerns I had.
The hostel itself is clean, stylish, and well-maintained, with comfortable beds and ample storage space in the rooms.
Overall, I highly recommend Safestay London Elephant & Castle hostel for anyone looking for a comfortable, affordable, and centrally located place to stay in London.
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Umesh
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Receptionist . Lazy people no caring. Worst also my bed was unclean .
Bradley
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
London is an expensive, urban area with a lot of people priced out of the rental housing market. You're likely to meet a few of this group here.
SANA
Business and Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff not very helpful and never smile. They keep changing my bed knowing i had alot heavy luggage. The staff didn't bother at all to help even though the loft was out of order. Staff lack empathy
Raja
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Its oky
Eric
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Yes my stay was surprisingly amazing. Would love to go back there again.
Mike
Business and Leisure
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
PLEASE CONSIDER OTHER PLACES!!!
1. Temperature
The place can get terribly hot when it’s just 22 degrees outside and tbh the electric fan they provide WOULD NOT WORK at all.
2. Security
Somehow the hostel decided that I was okay to just let DRUNK people check in. I simply just suggested that maybe he could get a shower politely, but that ended up with him arguing with me. leading to me decided to move to another room, yet they somehow moved me to a bed that was ALREADY OCCUPIED, leaving me ALONE carrying 2 suitcases and 2 backpacks around the building! And of course not one of the staff tried to really help me with the suitcases. The staff who let the drunk crazy guy in even told me it’s not that deep!
3. Toilet
The shared toilets are of a terrible condition where piles of SOAKED TISSUES would be be dumped on the floor.
4. General Vibe
Expected to meet like minded young people, ending up with a bunch of SKETHCY OLD GUYS dwelling in the lounge area. BAD VIBE OVERALL
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Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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