Good friendly hotel. Very convenient for theatre. Great parking.

Great place, fantastic location right by the river and town. We go to Stratford quite a bit and this is by far the nicest we’ve found. The bedroom was beautiful with a huge bed and large bathroom. Separate shower and bath. Breakfast was great too with helpful staff. We will be back

Friendly staff, great location. Breakfast was really good!

The hotel is in an excellent location for the Royal Shakespeare Theatre. On arriving early on the day of arrival we were made to feel very welcome and advised by Reception that we could park in the Hotel free of charge before check in and they even offered us a free hot drink as breakfast was still going on that morning. Check in was very smooth and the room was good. Just a couple of niggles that the TV signal kept going on and off and the fridge wasn't working but nothing very much to put us off to that degree. Breakfast was very good and staff were very attentive. However unfortunately the check out experience wasn't so good as additional service charges were tried to be applied. We queried these as it clearly says on the Hotel.com booking that the service charges are included, and as such they were then taken off. So, on the whole we did enjoy it but the 'extra' service charges issues did take the shine off it a bit which was a shame.

Lovely hotel with polite and helpful staff. My biggest issue is the addition of “discretionary” service charges. While I understand tipping protocols, adding 5% to the room rate makes me cross and barely manages to scrape through the legal threshold of price transparency. I stay in Stratford upon Avon multiple times per year. This is the only hotel I have experienced this at and it will certainly discourage me from returning

Not as comfortable as expected. the bed was not the comfiest. The furniture was bland. Bedroom windows were broken , the sash did not stay open. The continental breakfast was very basic. Only one kind of bread and pastry. The pastry was cold , no meat or cheeses. It was an okay stay but not as good value as some other four star hotels in the same area.

Love the property and we fell in love with the place when we visited the first time, however we felt we didn’t get the room we wanted on our stay. I asked the staff at reception if there was a chance to upgrade to a sofa room and they didn’t even try to look or ask if we wanted to go to another room. We were on the lower floor which was a bit noisy when we asked for a second floor room. It didn’t seem like we had the vip treatment like we did in the summer.

Lovely warm hotel, well situated for shops, restaurants and the theatre.

This hotel is a very good choice for a Stratford stay. Attractively presented, good food and courteous staff.Located absolutely centrally for river walks, theatre, shops and free secure parking

We had a wonderful stay at The Arden. Reception were friendly and helped with our bags. The room was amazing. We booked a Delux room and stayed in 'Pine'. We travelled with our little girl and she had her own bed in the room. There was plenty of room for the extra bed. Our bed was huge and very comfortable! The bathroom was amazing, I have never seen such a big bath!! We booked breakfast and dinner and I'm so pleased ww did. The food was outstanding! I am gluten free and they took great care over each meal. There were great choices for our little girl and she enjoyed the food too. Loads of choices for breakfast. I highly recommend staying here.

A warm welcome from the friendliest receptionist (sorry we didn’t get her name). She looked after our bags while we had a delicious lunch in the brasserie. Our room was lovely - clean and spacious with a lovely bottle of wine. Toiletries in the bathroom were lovely quality although from an eco point of view a shame to see so much single use plastic. Breakfast was really good with a wide choice of fruits/cereals and pastries and a choice of hot food made to order. Overall we thoroughly enjoyed our stay enhanced by every single member of staff being so warm and friendly. We will definitely stay with you again when we return to Stratford upon Avon.

The room was beautiful, unfortunately the restaurant let the hotel down. Would definitely stay here again but not use the restaurant for an evening meal.

The peace and quiet of our room, the very convenient location of the hotel and the courtesy and friendliness of all the staff

Decent hotel in great location. Finding room can be a little confusing, and pillows definitely need upgrading - apart from that it was a good 1 night stay

Whilst I can say the staff were extremely helpful and pleasant the room was definitely not worth the money. Tired room, with filthy bed throw, frayed cushions and a mattress with dips, it definitely wasn’t worth the money. Breakfast was excellent though. Overall very disappointed. I did email the hotel directly with my issues though never heard anything back.

Friendly and very helpful staff. We had a great room - clean, comfortable and good amenities. Very helpful with a young baby.

The customer service was spot on from start to finish. We stayed 2 nights on a last minute getaway and the hotel didnt disappoint. We went away for a little break after our engagement. The hotel left a little plate with a treat on wishing us "Congratulations" which was a really nice touch. The cleanliness of the room and hotel overall was really good. The only thing that was to fault was the amenities holder in the shower was broken and the shower waste was slightly discoloured. Those are the only things. The rooms are really spacious, the bed was massive. Overall, we would absolutely stay here again and even thinking of booking a stay as a gift for relatives. Thank you

Lovely hotel and service.

The Arden is a very comfortable hotel, conveniently situated just across the road from the Royal Shakespeare Theatre and the Swan, and a two-minute walk from the Other Place. The staff were very welcoming and extremely helpful, going out of their way to meet our needs. The ground floor rooms are a bit dark, and the lighting is not ideal. Some of the carpets could do with a refresh.

consistent quality over the years we return on a regular basis