The Bell Hotel

No details about WiFi in the room or how to check out. Went to hand in key in the morning - premises was locked up - so just had to leave the key in the room. Room was dated, but reasonably clean

Did not do breakfast nobody on desk tilll 9am

Staff were so friendly they made me feel very welcome! Located right in the center of town so has easy access to everything.

The room I had was less than basic accommodation. Active molds on the ceiling and the front desk/bar staff treated me like an inconvenience instead of a patron. While using the Wi-Fi they cut off the lights and unplugged the hotspot without warning. I had to ask multiple times for simple things like another towel after being out all day. I left a day earlier than booked because it was so bad.No breakfast as advertised. Zero stars.

No food available in the evening

Can’t say anything good all bad.

I stayed here for a night with my son rather than Bury st Ed and it was an excellent experience. The Hotel has a real charm and character. The rooms are clean. The decor maybe tired and sort of 90s chic. However the number 1 thing for us here was the fantastic staff .From the friendly lady at front of house who checked us in and explained things. The fantastic lady at the bar who showed us local eating choices and breakfast places . It was a real delight to stay here. Good staff make all the difference. I'd stay here again.

Bed wasn't very comfortable. Fault with toilet was fixed quickly

Staff amazing area nice lovely Indian restaurant Thai Turkish fish and chips, lovely cafes for breakfast etc buses to Newmarket and Cambridge.

Great place to stay for the night

Just so out the way

Pleasant staff, quiet location with parking. Plenty of coffee and sugar in the room. Bed was somewhat more tired than me !

The rooms are what you expect in a popular pub and were fine. The car park is a good size and useful for motorcyclists.

Loved it!

Room and bathroom upgrades were absolutely amazing for such an old building. Really Enjoyed the stay

I didn't stay because it was the wrong night it should have been Friday night

Our room was basic but had the essentials and was clean and comfortable. The kitchen was not available for our stay (a tempory issue we were warned about) but there were good restaurants and cafés within a few minutes walk. The rooms are attached to, but separate from, the pub which meant we had the convenience without the noise. The staff were lovely and helpful.

I phoned The Bell to find out exactly where they were. Asked if they served evening meal and breakfast. Said yes. When i got there told they wasn’t.

The only negative I have is the Shower, the temperature never got above luke warm and the water pressure very poor, not much above a trickle. My room was number 17

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