The Chelsea Cloisters Serviced Apartments

Well appointed apartment that workedreally well as a base for touring London. Would definitely use again!

Enjoyed the stay

Always clean, excellent location, great value.

Serviced apartment, washer and kitchen in each room.

Chelsea cloisters is a massive apartment building with 9 floors and lots of studios and apartments. Advise to ask for a room that doesn’t face the road as it is very noisy being a main road. We got one that faced the back. It was clean, tidy, and not far from South Kensington underground station. There is a sainsbury close by and restaurants, pubs but be warned these are expensive

Both my mother and I loved tye room and facilities. We will be making the hotel our main stay for trips to London

Good place to stay, clean and comfortable

I slipped twice getting into the shower and struck my head. It’s a big step up and there is nothing to grab onto to help. There is also nothing on the bottom of the tub to prevent slips. It’s an older building with old windows and radiators so the wind was blowing through the windows in the one room and it was always cold. The staff was nice and helpful! Definitely within walking distance of grocery stores and the tube or buses.

great location, regular cleaning a little bit noisy, room is not particularly sound proof

I liked everything but a little bit louder on the street

You will stay at Chelsea Cloisters because of the convenient location as I have done many times (four times in the last month) so you will ignore the check-in staff who replicate BOTs. You will also ignore the random quality of the rooms-my last one had a pane of glass missing with hole covered in cling film. These planned aren’t worth the rack rate-look for a last minute price is my advice.

So the overall stay was pretty good and was impressed with there cleanliness and front desk staff. The only issue we had was that room was very warm and only had a fan to use for keeping us cool. But opening the windows helped immensely so wasn't really much of an issue after that!! We will definitely be coming back to Chelsea Cloisters and highly recommend them to anyone staying in the South Kensington area!!

A good find at a reasonable price. Stayed for a week in a kitchenette studio which was great, clean and modern. Not sure of the set up - are the apartments individually owned? I did not mind occasional cleaning service as did my own laundry in unit. Construction noise during the day, otherwise quiet. Perfect location.

There are only two very small and very slow lifts serving this large property. Be prepared to wait for the lifts or walk a lot of stairs.

Hotel gave us a great cost effective option for traveling to london with kids. It was listed as a 3.5 star but we gave it a chance because the price point for a two bedroom was the same as for a more luxurious 1 bedroom. It worked well for us but there were a number of things that make the 3 star rating valid. 1. We had one of the biggest rooms on the floor but it was still micro efficiency. 2. The heat was radiant thoughout the building and tough for them to regulate. It got really warm at night even with the windows open. 3. There were two main elevators with fairly small cars. One was broken the entire week of our stay with no signs that it was being worked on. Hotel is too big to only have one small car. We normally walked the 4 flights of stairs. 4. It was great to have a combo washer dryer, but the dryer really didnt work. Clothes still came out damp and needed to be hung up. 5. General maintenance like cracked tiles in the kitchen, water damage to the trim and wooden fixtures in the bathroom and some mildew on the ceiling above the shower. The staff was friendly though, and the other residents were super quiet. Like. amazingly quiet for being in a hotel in the city and sleeping with the windows open. The location was ideal too. So many things nearby to see and just a short walk to the south kensington tube staition. Over all im happy that we stayed here but there is room for improvement.

Good unfortunately there was work going on outside our room in the road so very noisy

Good location. Front desk staff were helpful. Bedrooms are small. There was no curtain in one of the bathrooms so the builders opposite could see anyone in there. There was bad condensation problem with mold on the windows. Housekeeping did a good job cleaning when we complained. There was no long hanging in the wardrobes nor any coat hooks. The kitchenette was sparsely equipped. There was a microwave oven, but it lacked the convection function needed to heat many ready meals supplied in foil trays. Two of the three lifts were out of order for the duration of my stat and the one working one was very slow. The street noise was very loud in the evenings.

The facilities were tired, paint peeling in the bathroom, impossible to read the controls on the oven, room was very cramped Bed was very comfy

8 day stay on a carryon enabled by wash facilities

The property is old and very noisy on the street side. There is bad mould in the bathroom and the floor next to bath in the bedroom has sunken away from dampness. However it was clean and kitchen and washing machine worked well. Staff isn’t particularly helpful or friendly. Great location to see London from. Bicycle hire right outside.