The County Hotel

Location was ideal for my needs. Parking is not straightforward. Staff are superb, many thanks to Fiona for her friendly welcome. Bed not the most comfortable and it does get noisy quite early, so if you are not looking to get up early … use the ear plugs provided.

Wonderful service, food great and reasonably priced

We really enjoyed our stay. The staff were lovely and totally helpful. The menu was varied and suited us well. The room was clean and comfortable. The hotel was situated well so we could walk down and see the Christmas lights. All in all a perfect stay. Thankyou all.

Good location, clean, helpful staff.

Very pleasant stay. The room was perfect. Clean and tidy throughout. Food excellent. Highly recommended

Lovely pub/hotel, great friendly staff, very nice rooms.

This is a privately owned hotel that has all the qualities of a major 5 star chain, it is spotless, the attention to detail in everything is incredible, it’s a warmly welcome from everyone and the amount of customers it gets shows, there are no signs of cheap bedroom furniture bought from cheap shops, everything is matching and feels like quality. Well done to all of you and keep going onwards and upwards.

Really great little hotel right in the centre of Hexham . Excellent service, very comfortable room.

Excellent all round

A lovely comfortable stay in a cosy welcoming hotel with friendly staff and fabulous food.

I enjoyed the history of the hotel and its location.

Very nice room and stay, staff were great. Only issues were room was cold, didn't think to turn radiator on so was fine when that happened, telly is small and no mirroring or hdmi option. Fire alarm went off but those things can happen.

The breakfast was lovely, we also had a pub meal downstairs which was delicious. The whole establishment is tastefully decorated with a welcoming country feel.

Large comfortable room with a wonderful bathroom. Both the food and the cocktails were quite good. The only drawback was that there is no on-site parking.

Super friendly and helpful staff, room was comfortable, very near the little bus station and a short walk to the train station, the Abbey, and downtown.

Very pleasant , room well organised and everything we needed . Staff very helpful

Arrived on Saturday 27th August check in was straight forward & was shown to our room by the manager who explained some information about meal times etc. There was also a book with all information in it regarding fire precautions,local amenities & places to visit.Very nice room,cleaned daily. Good selection for breakfast & the evening meals we had were superb.All the staff were friendly & the service was excellent.

We stayed at The County Hotel, Hexham for one night whilst on a road trip of Northumberland, arriving on a Saturday, and what a great stay it turned out to be. The hotel looked very smart and tidy to arrive to and we received a warm and helpful reception. It was good to receive the off-site parking information by email a few days before our arrival so we were prepared on where to park, which was in the large and free shopper’s car park a short downhill walk away, where we used the parking disc provided by the hotel. Once we got to our room, we were very pleased with the cleanliness, décor, furnishings and comfort and ended up having a very good night’s sleep there. Our spacious and large bedded room faced the main road at the front but we were not really troubled by any noise. (Ear plugs were provided!) The bar was also very welcoming, busy and appealing so we choose to eat there from a very good menu and also sampled the drinks from a very good choice of lagers and beers. The bar staff were very friendly and tentative and the food and beer was very good! Breakfast was also very good with a very varied choice from fresh fruit to full English. Nice ambience in the breakfast room too. Hexham itself is a very interesting old town with plenty to see by foot from the well-placed hotel. Very pleased with our stay there and wished we had stayed an extra night. The County Hotel rates as one of the best UK hotels we have stayed at since Covid. 10 out of 10 to The County Hotel.

The hotel was excellent. Welcoming staff and a good clean room, including an upgrade. Only problem was no parking at the hotel. Good was good and well presented.

Everything was lovely.