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The Grove
Hotels
8.8
/10
Very Good
183 reviews
What Guests Say About Their Stay
Joanne
10.0
/ 10
Wonderful stay, we were upgraded to the mansions. It was just what we needed to relax.
Thank you
Verified traveler
10.0
/ 10
This place is one of a kind. Never stayed in a resort where staff is so welcoming and helpful. Food choice was amazing especially for a vegan were many places dont accommodate it.
From the parking to the checkout - all was spectacular. My first time at this hotel and i will definitely come again.
Kieran
10.0
/ 10
Had a great stay. I would say the view rooms probably not worth it. Ours was half obstructed by a wall.
In the Area
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Chandlers Cross, Sarratt, Three Rivers, Hertfordshire, England, WD3 4TG
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Grove
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Per room per night (excl. taxes & fees)
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What's around The Grove
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Chandlers Cross, Sarratt, Three Rivers, Hertfordshire, England, WD3 4TG
Discover More About The Grove
Location
The Grove is a hotel in a good neighborhood, which is located at Sarratt.
About The Grove
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Grove exclusively for you.
Get precious and unforgettable moment during your stay at The Grove.
All facilities in The Grove
Others
Things to Do
- Beach umbrella
- Indoor pool
- Private beach
- Spa
- Picnic area
- Garden
- Beach towel
- Library
- Outdoor pool
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Sports and Recreations
- Golf club
- Outdoor tennis court
- Fitness center
- Game room
- Tennis court
- Golf course
General
- Fireplace in lobby
- Banquet
- Ballroom
- Parking
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
Business Facilities
- Meeting facilities
- Conference center
- Meeting rooms
- Business center
Family-friendly Facilities
- Children club (surcharge)
- Kids club
- Children pool
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Transportation
- Limo or town car service
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Grove
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for English breakfast: approximately GBP 28 for adults and GBP 14.00 for children
- Airport shuttle fee: GBP 80.00 per vehicle (one way)
- Pet fee: GBP 50 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: GBP 50.0 per night
- High chair fee: GBP 0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 200.00 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Use of the spa and walled garden facilities is permitted after 1 PM on day of arrival. Use of the facilities before 1 PM incurs a resort fee of GBP 30 per person.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Deposit is payable by credit card or debit card and is due at the time of check-in.
The following facilities are closed seasonally each year. They will be closed from September 14 to September 14:
- One of the swimming pools
- Beach
- Tennis courts
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 02:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Grove | 215 |
Number of floors in The Grove | 3 |
Another facilities in The Grove | Beach umbrella, Indoor pool, Private beach, Spa, Picnic area |
Frequently asked question in The Grove
What are available facilities at The Grove?
There are top facilites at The Grove such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grove?
The standard check-in time at The Grove is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
Does The Grove provide breakfast?
Yes, The Grove provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Grove
Other sources (183)
8.8
Very Good
From 183 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
9.4
Service and Facilites
9.2
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Traveler Reviews The Grove
Number of reviews per page
20
40
Top reviews
David
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A great room and beautiful grounds all well maintained. Super attentive staff everywhere. The buffet breakfast was excellent with very good choice. The evening dinner wasn't really our scene. The buffet offered an excellent choice of foods but was not personal and quite cramped. Our room bathroom had no rails for towels and only two hooks (for the robes). We had to leave our towels and face cloths on the roll-top bath but these were taken by the turn-down maid and not replaced; not good when you find out late at night. The site grounds/roads need improved signage for cars.
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Navaneet
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Thank you to the staff at the Grove for a fantastic stay!
Joanne
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Wonderful stay, we were upgraded to the mansions. It was just what we needed to relax.
Thank you
Parveen
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
It’s a lovely hotel and grounds, beautiful walking trails, and service - staff are genuinely helpful and friendly. My only disappointment was this was booked for my birthday which the hotel was aware of, but there was no birthday surprise in the room upon arrival, no happy birthday at check in mentioned, and this was just a bit of a downer. Check in was also delayed as the room wasn’t ready till after 3pm which you don’t expect for a 5 star at this price!
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Verified traveler
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
This place is one of a kind. Never stayed in a resort where staff is so welcoming and helpful. Food choice was amazing especially for a vegan were many places dont accommodate it.
From the parking to the checkout - all was spectacular. My first time at this hotel and i will definitely come again.
James
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Lovely hotel but room prices gave us higher expectations than were met. Whilst we were very fortunate to be upgraded from a standard room to deluxe, it still fell short. Our cold tap wouldn’t run, weak toilet flush, we had very basic mini bar and the hallways to the bedrooms were very dated and didn’t smell particularly fresh. Great all round hotel with amazing amenities but it could do with modernising the rooms. Tv was old fashioned (but did have Netflix), and balcony was very small with two very basic chairs.
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Kieran
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Had a great stay. I would say the view rooms probably not worth it. Ours was half obstructed by a wall.
Corin
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Place was amazing for our kids, 2 and 5. They absolutely loved it!!! It was a great spot and of our 14 days overseas their breakfast offering was the MOST EPIC!! So delicious! Super impressed. Loved our stay!!
Matthew
Friends and Family
8.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
We are regulars at The Grove and love it there, but the dinner service (outside the lounge) was dreadful last night. Lack of attentiveness, no proactivity, incredibly slow, etc. At £750 a night in a 5* hotel, that’s just not acceptable. Everything else was great, as usual.
Donna
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
It was our 24th wedding anniversary & this was addressed by us being given an early check in (requested some time before) & a slightly later check out as we had a morning spa treatment. We were given a bottle of champagne & chocolates in our room & the staff were all thoroughly assertive, kind & helpful. A few months prior to our stay we had a phonecall to ask if the a customer Relations Team could help with anything during our stay & a few days before our stay we had a watts app message asking the same thing & responded to any messages almost immediately so the service was impeccable. Every part of the hotel was spotless clean, well sign posted & 5 star. The ‘Feast on Cloud 9’ was a lovely experience as was the pop up restaurant Skewd. The walled garden & outside pool & beach was amazing especially as we had fantastic weather. If we could afford it I would love to stay again & would highly recommend it to others!
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Roshan
Friends and Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Great stay with family for fathers day. We ate at all of the restaurants, all were super, but the breakfast really must be the best I have ever had in the UK. Grounds and activities were all great too.
Priya
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Booked 2 nights at The Grove and was really looking forward to our stay; however it wasn’t quite up to the standard I expected.
Room had everything you need and was clean [which is expected]. The desk/dressing table could do with an updated larger wall mirror. Certain staircase and lifts could do with some TLC as they are worn!
Spa, was nice however facilities in the women’s changing room were not all working! Disappointing! You get the usually robe, towels, flip flops as you do in a “luxury hotel/spa”!
Food, I would say breakfast and dinner at Skewd were the highlight.
Breakfast had a variety of options from fresh fruit to cooked hot food. Everything was delicious, I tried a bit of everything.
Dinner at Skewd was lovely, service was great. The team bought out a birthday treat and shots on the house which was a nice touch.
Hotel Service, hit and miss with reception. when called they are quick to get you off the line, twice I was hung up on while still asking for something! Doormen and baggage porters were very friendly and courteous.
Very annoyingly, by magic…!!!! One of my sandals went missing from the room! I arrived wearing both on Friday and upon leaving it had gone missing! No one seemed to know where it had gone!!! I would have expected a courtesy call having left my details! Nothing a day later after leaving!!
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Simon
Leisure
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Nice hotel with high standards.
Some slight niggles with the room but a very enjoyable stay
Jackie
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Have stayed here many times, every visit is a complete joy. Staff are wonderful, service is excellent, food is superb, facilities (especially the pools) are 11 our of 10 ! Gardens are wonderful and there are beautiful walks around. Will keep returning.
Joleen
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The property is beautiful and very convenient. The grounds are stunning. I would have expected the rooms to be nicer given the $$$. The tub is so difficult to step into, I was scared each time as I'm pregnant and kept grabbing for dear life. I kept thinking what would people with disabilities or elderly do.
Eduardo
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Amazing stay. Great hotel, beautiful bedroom with good space, very friendly and accommodating staff.
Anthony
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The Golf course was great!
Eberhard
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The setting and the hotel proper were great. The long corridors to get to our room needed getting used to.
The staff were excellent, caring and attentive.
We had erroneously not booked the fine dining Madhus
and ended up in the Stables, so noisy with young folks that we left for the Glasshouse, best described as a gastro pub. The buffet was plentiful and well presented. The service was pleasant and helpful.
The distance between the two restaurants is so impressive that we had to order a golf cart for transport
( matter of age ).
We liked our stay overall but next time will book the Madhus
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Mark
Friends and Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
It's an excellent hotel for a family getaway. The staff were super friendly, the food was fantastic, the outdoor pool was heated, and the activities were great!
Our only complaint was that the beds were a little uncomfortable. This was especially the case for the kids' sofa bed and temp bed. Our kids are 11 and 13, so they may be too old for these sorts of things.
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Leanne
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Amazing hotel, the staff are amazing and the food at the glasshouse is incredible.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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