The Old New Inn

excellent location. Very clean and comfortable

We just had a two night stay at the Old New Inn. It was absolutely lovely. A quaint Cotswolds hotel with loads of Charm. The room was very nice and compact excellent hot shower. The Room and the rest of the hotel was spotlessly clean. There was a real fire in the reception area and also one in the bar which was lovely. The breakfasts cooked to Order were amazing and set you up for the day. You could not fault the staff. From the moment we arrived to us leaving the Staff were professional & friendly. We had one evening meal and we wanted something off the day menu. The manager asked the Chef and it was cooked for us. Fantastic service. We will stay here again the next time we visit the Cotswolds.

It was a nice stay.. however the room was small but still good.. bed was comfy the only downside is that we had half used toiletries in the room. I would say it’s not great for people who have mobility issues either unless your on the ground floor as the stairs are very steep and narrow probably due to it being an old building. Also if we went out during the day we struggled to park when we came back as the car park is super small.. maybe hotel guests should be saved a parking space especially when you pay for it. The breakfast staff were really great and efficient and breakfast was delicious every morning. Dinner service was not great - the food was delicious but you really had to fight to get the waiters attention, which really let the experience/ meal down, no one was going round asking if the meal was okay, asking if you needed anything else, any extra drinks etc. We probably would have ordered more but was just struggling to get someone’s attention so decided that was enough

Lovely clean place with a very good breakfast, we eat her 1 evening too which was very good too, only grip was our room which was a little to cozy en-suite seemed small, but I would stay hear again maybe book a larger room lol

.

Absolutely fabulous staff we’re fantastic, I was staying here for a wedding, I was running late for the check in the chef and waitress made sure I was okay as I had called ahead and said I was not going to be at the hotel until 10:30pm. I explained I was not able to get a taxi for the wedding for the next day, they gave me the taxi list really tried to find me one! Food was lovely, room was clean and tidy. The shops were local walking distance if you needed anything… very friendly and helpful.

Location is great and the town is exceptional. Food is very good and the Inn is cozy. Loved it.

Beautiful place to stay. Clean and comfortable. Fantastic included made-to-order breakfast. Location very close to everything

The staff was very friendly and helpful.

I liked this hotel, it was absolutely clean, calm, the staff was kind and smiling, I rested perfectly.

Good location, quirky room, restaurant and breakfast staff provide a great service.

Definitely would stay again

The Old New Inn is an excellent place to stay it has character and charm and was spotlessly clean, everything was well thought out. Rooms are well appointed and the food was first class. All the staff made us feel welcome from the moment we arrived, nothing was too much trouble for them. In fact while we were sat at breakfast we booked another stay.

This is a lovely place to stay right in the heart of Bourton on the Water. Be aware, the address says Cheltenham, but the Inn is not in that actual city. It's a wonderful location, but did change our morning timeline since were further away from our first stop of the morning. Enjoy!

This hotel could be so much better. Some of the staff were mega friendly and helpful, others much less so. The room was a bit shabby, but would have been lovely when it was first completed. Breakfast serving times are very short and you have to book a time slot, so as most slots were reserved when we arrived, we lost a chunk of our day. The breakfast itself was very nice.

This was our 3rd visit to The Old New Inn and we love this hotel. Rooms, food, service all excellent.

Beautifully decorated rooms with a very comfortable bed and a good spacious powered shower. Small fridge in the room containing fresh milk( such a welcome relief from the usual UHT milk) and great for storing cold water. When we arrived the Dyson fan was in full flow to cool the room. Breakfast was delicious, as was our evening meal in the bar. Location perfect for discovering Bourton. We parked in the car park next to the inn and were able to validate our 2 day stay by inputting our registration number. The charge for parking was reduced to £7.50 for 2 days, and we had a free ticket to the model village. All in all a perfect 2 day break in the beautiful Cotswolds. Alas, Bourton was heaving with visitors but this did not mar our enjoyment.

This is a real gem. Perfect location and the breakfast is superb. Staff are warm and helpful. Would highly recommend.

Good service ,nice room

Charming Inn, in a great location. Staff is very accommodating and delightful. I would definitely stay here again.