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The Queen at Chester Hotel, BW Premier Collection
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The Queen at Chester Hotel, BW Premier Collection
Hotels
8.4
Impressive
From 1,001 verified guests reviews
In the Area
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City Rd, Cheshire West and Chester, England, CH1 3AH
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Queen at Chester Hotel, BW Premier Collection
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What's around The Queen at Chester Hotel, BW Premier Collection
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City Rd, Cheshire West and Chester, England, CH1 3AH
Discover More About The Queen at Chester Hotel, BW Premier Collection
Location
Staying at The Queen at Chester Hotel, BW Premier Collection is a good choice when you are visiting Cheshire West and Chester.
About The Queen at Chester Hotel, BW Premier Collection
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Queen at Chester Hotel, BW Premier Collection exclusively for you.
Get precious and unforgettable moment during your stay at The Queen at Chester Hotel, BW Premier Collection.
All facilities in The Queen at Chester Hotel, BW Premier Collection
Others
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
General
- Parking
- Banquet
- Fireplace in lobby
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting rooms
- Business center
Things to Do
- Garden
Accommodation Policy & General Information in The Queen at Chester Hotel, BW Premier Collection
Important Note
- Fee for to-go breakfast: approximately GBP 16.95 per person
- Uncovered self parking fee: GBP 16 per night
- Pet fee: GBP 50.00 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: GBP 15 per night
- Rollaway bed fee: GBP 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Queen at Chester Hotel, BW Premier Collection | 218 |
Number of floors in The Queen at Chester Hotel, BW Premier Collection | 7 |
Another facilities in The Queen at Chester Hotel, BW Premier Collection | Laundry service, Tours, Wedding service, Luggage storage, Express check-out |
Frequently asked question in The Queen at Chester Hotel, BW Premier Collection
What are available facilities at The Queen at Chester Hotel, BW Premier Collection?
There are top facilites at The Queen at Chester Hotel, BW Premier Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Queen at Chester Hotel, BW Premier Collection?
The standard check-in time at The Queen at Chester Hotel, BW Premier Collection is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Queen at Chester Hotel, BW Premier Collection provide breakfast?
Yes, The Queen at Chester Hotel, BW Premier Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Queen at Chester Hotel, BW Premier Collection
8.4
Very Good
From 1K reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.6
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Traveler Reviews The Queen at Chester Hotel, BW Premier Collection
Number of reviews per page
20
40
Peter
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Did not have a chance to really experience the facilities. Work on renovations has been good. We did not have enough time to experience the area. Will be looking at returning. People very friendly.
Anna
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There was this horrible noise all night like a creak creak creak behind the wall, not sure if the heating or what but my gosh it was horrendous. All night long! Hardly slept 😫
Catherine
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Across the street from train station, easy walk to town center. Fabulous breakfasts.
Heather
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, close to the train station, walkable distance from shopping, parks and restaurants. Great buffet breakfast! We loved it so much we had an open night on our stay so came back for another night before moving on to Northern Ireland. Staff were accommodating, friendly and suggested a great pub down the road on the river for a late night dinner and gave us a couple complimentary drink vouchers for one of our nights!
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Anthony
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Really nice relaxing stay.👍😉
Susan
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Convenient and attractive hotel
Christopher
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is the second time I have stayed at this hotel and on both occasions the checkin was slow, staff were busy with paperwork and they couldn’t locate my booking. If it occurs once I accept I may have been unlucky but twice shows there is a problem.
Kevin
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing hotel close to all amenities. Lovely room and great breakfast. All staff very helpful, friendly and professional. Will definitely be back.
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We liked everything, we we're upgraded, which was brilliant, the breakfast was a bit pricey but excellent service and choice.
Mr robert
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Check in took about ten mins as they couldn't find my booking. Eventually got sorted and went to the room you had to be arnie to open that door it definitely wants looking at also the air conditioning when turning the light on in the bathroom wants sorting what an absolute racket that makes.there was also an unsightly hole in the bath that had been filled in with filler.not a great job either..the room however was clean and tidy.the breakfast was nice excluding the porridge that was something id not tasted since borstal.yuk..tge staff were great and looked v smart in their uniforms and were a credit to the hotel. The hotel is in a noisy part of chester right next to the station.
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Adele
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff are very helpful and easy to speak to. The receptionist was excellent
Verified traveler
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Lovely room & ideal location
Doug
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A great hotel right accross from the train station.
David
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This was not our 1st stay at the Hotel and had had some good and earlier on not so good.
When we arrived we were given room 120 in the older part of the hotel after being told it had all been refurbished.
On entering our room my wife tripped over a section of damaged raised carpet just throu the door .
Between us we must of tripped 6 times usualy when the lights were off.
There was a large crack in the wall by the door running half the hight of the frame.
On leaving i stubbed my toe on some thing under the carpet hard and solid near the room desk.
We informed the staff on leaving but the way he replied to me sensed saying it was all new, that i was making it up.
But he will send maintainance to check .
The damage to the carpet looked at least a week old and what objects they had carpeted over we can only guess.
I would go back but to stay in the newer kings section next time.
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Dianne
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely hotel so welcoming
Lesley Anne
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
All of the stay was amazing. Beautiful building. Friendly staff, especially Eliza who kindly upgraded our room! Food was lovely. Great bar area too. Cant fault anything, apart from our stay wasnt long enough! X
Graham
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent hotel, staff were brilliant, food very good, we got upgraded when we checked in. This would may have been for the £150 for small dog staying for 3 nights.
Room wasn’t cleaned 1st morning, which really surprised us. All in all, would we stay again, of course we would. But £50 a night for dog below is extortionate as no treats, bowls or bedding were provided.
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Beth
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
What a beautiful hotel. Loads of parking at the back and the train station over the road. We booked a suite and were blown away! The room was immaculate and huge. The biggest comfiest bed meant we had a great night sleep. Real value for money
Phillip
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent hotel bar prices a bit expensive but overall brilliant
Mary
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I didn't like it very large and I personable so only stayed about an hour
£140 of taxi fares wasted unfortunately
Number of reviews per page
20
40
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