The Stratton House Hotel

Room was not great cold & damp with uncomfortable beds poor mattresses smelt musty & damp in room

Likes: the breakfast was fabulous - even though it was over Christmas; the staff were extremely helpful, especially on Boxing Day. Dislikes: the bedroom blinds were broken, the pillows were insufficient and the filling was coming out of the end of the pillowcase; there was another in the wardrobe but it was in the same condition (bring your own pillow!). The shower tray filled up with water before the water temp was warm enough, so much so that I was afraid the tray was going to overflow. Also, I could hear everything that was going on in the next room (not pleasant).

Great that we were able to check in early which was really appreciated, staff were friendly & welcoming. Room 33 is at the top of the building & is a large room with plenty of storage but just a small window which wasn’t a problem. The bathroom is a decent size but it’s virtually impossible to use the bath & hand shower due to the very low sloping ceiling, I found it really difficult & I’m only 5’ 4” We stayed for breakfast, staff were lovely, breakfast (mushrooms & egg on toast) was ok but we felt the mushrooms could’ve been cooked for longer & seasoned but it was ok. Not an expensive place to stay, staff are friendly & it was convenient 😊

Very central to the town, brekkie was lovely. The rooms are very tired and in need of an upgrade especially the bathrooms. We had a room right on the main road so didn't sleep great

You do not allocate a room with an old bed and mattress in it. I was unable to sleep as every time went to turn over a spring would dig into me and wake me up. Every move left the mattress groaning as whatever padding was originally in there was now almost non existent. Whoever owns this hotel should put their hand in their pocket and buy a new mattress and vase, they are not expensive.

Staff were helpful. The downstairs public areas are good and welcoming. The accommodation however is pretty sad and needs a lot of attention. It was so depressing that I actually stayed on a friends sofa for the second night instead. I never leave negative reviews. So be warned.

Room very basic, not the cleanest and old in style, food in the restaurant was outstanding though

Bit dated but nice hotel

Familiar hotel with clean comfortable beds. Good value for a Sunday night

No parking was available on site, had to pay to park in nearby carpark, hotel offered no compensation for this. The room was very dated with dirty marks on the walls, the mattress on the bed was very uncomfortable, could feel the springs and it was so noisy when you moved. Tv remote didnt work the tv, the shower was next to useless water trickled out and if you turned the head upside down the water didnt even spray out. The door to the room rattled and banged wherever some one els opened the door to there room which was annoying. Luckily i only stayed for one night and had to leave early for work definitely wont be recommending.

Good location the room was clean and warm staff were friendly

Large bar area which was very useful for several friends to join me for coffee. Comfortable restaurant with wide menu choice and excellent food. Attractive seating area in the bar around large circular tables in the bay windows, however the cusioned seating is badly split with stuffing coming out. This is unsightly and unpleasant to sit on these.

Friendly staff, excellent breakfasts. Unfortunately room bit shabby.

Good budget hotel and excellent breakfast. I had a single room which was clean but the bed was tiny! Will definitely book a double next time. The room was very warm and the window painted shut so a safety issue there

Very good evening meal. Breakfast OK, but far from the best I've enjoyed in hotels over the last few years. Pleasant staff. Comfortable room.

Perfect for a cheap getaway Quiet too No real complaints for the money

Staff were very efficient & friendly

Great other than the other guests having a domestic in the hallway at 2am

Absolutely did what it says on the tin, a budget stay and above expectations!

Honestly I’m not sure where to start! It was quite simply the most uncomfortable stay in any hotel that we have ever experienced. Nothing about the hotel warrants any positive feedback