Weston Hall Hotel, Sure Hotel Collection by Best Western

Nice old hotel but facilities in room a little tired

Lovely setting.

Staff very friendly and helpful. The main hotel was lovely but the bedroom we had is due a makeover, wallpaper was coming loose in a number of places. The pillows were also flat and hard, we got them changed but still not great.

Lovely clean hotel. There were lot of functions on when I was there so food wasn't great on the evening (overcooked so dry and burned) which the staff apologised for. Breakfast was cold but was microwaved when I asked. Staff all really friendly.

Small double was extremely small and cramped, Good shower, but again very small bathroom.

Approach to the hotel and its grounds was nice. A great period building. I ate at the hotel and the food and service was great. I paid extra for a great room - apparently I was in the honeymoon suite. I was absolutely freezing. I didn’t connect the dots on entry to the room but there was a slight damp smell. After my evening meal, I returned to the room to find it was freezing and on investigation the radiator was continually leaking from one of the feeds. Clearly been like this a while based on the growth on the carpet and the fact the radiator TRV was switched off. I couldn’t sleep and I imagine most would have complained and asked for a refund. I was away on business and had more pressing things to worry about. There’s no heating other than the towel rail, so I was cold. There was only sparkling water on the table in the room (who drinks sparkling water anyway?!) Bed was quite small - only a standard double so I couldn’t even get under the sheets to stay warm. Enough said - I’d try somewhere else next time.

Nice quiet hotel. Great staff.

Older property with plenty of character.

The stay was good , lovely building in a lovely setting staff very friendly, room though small was clean and tidy with everything you need

Arrived to ample parking and an extremely attractive manor house and setting. The welcome at reception was warm and cheerful. Our room (twin) was spacious the bathroom fine and the service was excellent. The included breakfast, maybe a little early for retired codgers like us, was very good and the staff all cheery and helpful, as were all the staff we encounted. Would definitely use this hotel again if back in that part of the country. A wedding was being held there during our stay, there is a large marquee to one side, and the garden had been decked out to look wonderful. Just to add that although there was a disco in the evening we never heard a thing in our room.

OK for a stopover but the wifi was terrible and I needed it for my work.

Shower leak issue - bathroom floor flooded each morning - probably the worst ever restaurant fish and chips I’ve had - place is generally run down and needing an upgrade- four poster bed post meant it obscured the tv screen

My partner and I spent 1 night at this hotel to celebrate our 2nd anniversary, we thoroughly enjoyed our stay. The place has a great atmosphere, friendly staff and food was delicious. Only problem as its very remote in a small village there isn't much to do near the hotel.

We have stayed at this hotel quite alot and have noticed each time we have been the room has got smaller and smaller in fact the bed we had on our last visit was not even a double and so small only one bedside table wall side of the bed, so it will be some time before we book there again

The nicest cooked breakfast ive had in an hotel. Michelle was really nice and helpful. A true customer ambassador. Rooms clean and everything worked. Decor is a bit dated but the feel of the property is a step back in time.

Superb food, friendly staff, excellent and super clean bathroom facilities.

Hotel looks beautiful from the outside and initial impressions are good too, with restaurant obviously just refreshed. Staff were brilliant and very helpful and welcoming. Room was clean but quite dated . Food and drink were great (we ate in the restaurant) and our daft Daisy Dog was made very welcome which was a big plus!

The outside of hotel is beautiful and quaint. Lovely quiet location and easy commute to Coventry. Some areas of property show their age and could do with modernising/repair. Breakfast on day two was in a refurbished dining area. Bright airy and modern. Food options were good and well stocked. Staff polite and friendly. Would stay again.

The hotel looked amazing in lovely grounds. The bed was like concrete. I had a terrible night. Then I went to breakfast to find the chairs were small bucket style and very uncomfortable.

Hotel a little dated but who cares when the staff are superb and nothing is an issue for them, when the food is brilliant and the drinks are lovely when sat in the sun outside in their huge garden