Worcester Whitehouse

Great central hotel, with parking but if you're staying here Friday, Saturday or Sunday be prepared to go hungry. After a hard days work to be told I'd have to get a takeaway simply isn't good enough

Arrived to what looked a charming little hotel. Geoff working on the reception booked me in. When arriving into the room which has stickers saying no smoking on both the door and window. It was clear with the window already left open someone had been smoking in there. I'm a none smoker so wanted a none smoking room. I picked up the phone in the room to speak with reception. Room phone didn't work. I used my phone to call Geoff on reception. Here's where the fun started. Geoff informed me they would be fined and of course no one has beem smoking in your room. Also that the phone will work but not to outside numbers but only to reception. Clearly not helpful or true. A stronger approach was needed for my new helpful friend Geoff on reception so a walk was needed. Geoff still helpful not. But luckily for me a manager was available and came straight to the room and within 4 seconds mentioned you can't stay here. He swapped rooms within minutes and even helped carry a bag. Also offered a pint on the house. Unfortunately i didn't get his name but he managed to turn it around. I might even stay again just on his professionalism. But unfortunately i don't like been called a liar.

Lovely hotel and great value. Very convenient for all that Worcester has to offer.

I really like this hotel. It’s older, but that’s appealing. Right across from the railway station. Seven minute walk to the cathedral.

Very dated, but nice. Convenient location, had a good stay!

Very convenient for station and comfortable stay. We had a room at the back which was quiet but other family members were at the front and said it was noisy till late.

Good location for what we wanted.Clean room .Pleasant staff .Onsite parking.Chance of a swim before breakfast

The team at the hotel were great, really helpful and supportive.

It was the perfect place to stay, thank you.

Very quiet and pleasant hotel . The staff were extremely helpful and friendly, we would stay again .

Stuffy room with no a/c and limited fresh air. The seagulls were noisy all night!

I felt unsafe with fighting and police all hours 1 towel dirty inside bed

The main factors in booking for us were the very central location and the hotel car park. It's a nice hotel and we had a good sized room in a great central location. Breakfast was good and the staff were friendly. Check-in and check-out were both quick and efficient.

Carpet is not clean

Honestly, the location of this hotel is amazing. It's in the middle of Worcester and directly across from the railway station. It was perfect for us to base ourselves out of while working locally. The hotel is lovely and does have a vibe of a bygone era while being charming and welcoming. Check in was easy, our room was sizable and had everything we needed. We had the breakfast only one of the mornings and it was decent and with a few options to choose from. There is areas of wear and tear in the hotel, like tatty carpets, but it wasn't too bad. Probably just needs a spruce up. However, our rainfall shower head in our room actually broke off while my partner was in the shower (pins on the ball joint to adjust it just snapped from years of wearing), so some areas do need looking into with the property. Even saying that, it was a nice place to stay and I would definitely do so again in the future.

Breakfast was not the best but acceptable, rooms were quite and location was good

Stayed here in the past but the hotel is now very tired.

Extremely lovely hotel, great location, very friendly staff, very clean room. Excellent food and service.

Location was perfect and free parking for VIP a bonus

Lovely stay at a first class hotel. Great staff who made us feel very welcome