Boscolo Lyon Hôtel & Spa

Very nice 4 days stay overall

Great modern property walking distance from the main shopping area and the old city. Rooms are of great size, especially for European standards. Would definitely stay there again.

In general, everything was fine. Only 2 things. I went down to the spa and there were a lot of people and noise. The room sometimes smelled bad.

Great stay, and fantastic service, we really loved Lyon the location of the hotel is great parking easy and a lot of shopping around, staff is wonderful

So-so

The room was spacious and comfortable, but a little loud from neighbors above and from street traffic. Breakfast was excellent, although service was chaotic, especially at peak times - we had to wait 15 minutes one morning to order coffee (no coffee makers available for guest use). WiFi in our room was horrendous, worst in any hotel we’ve seen in all the years since hotels started providing WiFi. Connection might last 30 seconds, then service would cut out for several minutes. We asked about it three times, to no avail. WiFi was fine in the lobby, which tells me the problem is with the network repeaters near our room. Bottom line is, if good WiFi is important to you, pick another hotel. Second problem was the “aperitivo italiano” by the hotel’s Italian restaurant. In Italy, aperitivo means that small bites are included in the price of a drink. I verified this with the desk staff before going. But at the bar, for 18 euros each we got a glass full of ice with a few sips of liquor, then were told that snacks were only available by order, at hefty prices. The elevator sign bragged about plates full of tapas, but that was a fiction. My advice: skip the ripoff - there are PLENTY of great bars, cafes and restaurants in Lyon.

The hotel team did all they could to ensure a nice and enjoyable stay for us. We stayed in the hotel almost two weeks and everything the hotel team did, was fantastic! We greatly enjoyed everything.

Everything about this hotel was fantastic. Staff, rooms, location, service, everything. Highly recommended

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We liked Boscolo Hotel. It is a nice hotel and the room was nice. The location is good too. The staff are friendly and receptive at check in. But I wouldn’t say this is a five star hotel and we didn’t feel like we got exceptional service or anything. We sat in the big lounge for about 20 min and no body came to take our drink order so we left. So good location, nice rooms but not what I would call 5 star.

Spacious room, nice little Juliette balcony, good spa in the basement. Sunday buffet brunch was a ripoff - €39 with the limits of one entree and one hot beverage, no mimosas and only 5 choices for an entree, one of which was a fried egg and bacon. But most everything is closed on Sunday, am for sure, so there aren't a lot of other options.

Beautiful hotel in an excellent location close to restaurants, shopping and tourist attractions. Our room was very nice with a comfortable bed, 2 sets of French doors and a huge shower. The staff of this hotel were all very nice as well.

Excellent staffing, very professional.

The staff was polite and courteous. This hotel is lovely, clean and very comfortable (especially the beds). We would stay here again.

So happy we chose this hotel. Sooo close to shopping and restaurants. Easy 10-15 min walk to Old Town. Staff are very helpful and attentive. Room was absolutely perfect-spacious, lots of room to walk around, shower and bathroom separate, beds very comfortable. Would definitely recommend to anyone visiying Lyon

Loved the room & its decor! Also loved that the toilet, vanity and shower are in separate areas! Nice that they had water infused with flavors but it wasn’t always there so we missed it when we came back thirsty in the evening.

It deserves its 5 star rating

The pool and spa were excellent. Open 9am to 9pm we were able to use it each day. Overall, really nice property

Normally staying at Bosocolo is a pleasure. This time our room on the 6th floor was terrible. One tiny window, it was dark. Far too high a price for such a room.

The only issue we had was with the bed configuration. We requested 2 beds at the time of our reservation and 3 days before I received a phone call in Italy to tell me that was not possible. The woman who called said she could not hear when I said that was not satisfactory and she hung up. Thank goodness for the concierge, Mathilde.