Holiday Inn CLERMONT - FERRAND CENTRE, an IHG Hotel

It was convenient; the staff were all friendly and helpful; breakfast was splendid. My room was clean and comfortable. There was nothing I didn't like 👍

hotel is spotless staff were excellent so helpful and they all speak english and so willing to help i will stay there again and tell all my friends about it.

Everything was great, although the check-in process was a little confusing at first -- the entrance to the parking garage is not as clearly marked as I thought, and it is on a small side street. The narrow entrance takes you to a box which you must dial to reception for access. One can only park in certain-numbered spaces that weren't clear at first, but later asked reception and were told. Further unlabeled doors with call boxes take you to the elevator that leads to the reception area. Again, all was well once we knew the parking process, but it would have been helpful to know prior to arrival. Also be careful not to take the wrong door to the elevator, otherwise you will somehow enter and be locked in the adjacent empty building that has been under construction. (One half of our party who didn't pay close enough attention got stuck inside a corridor in the adjacent building until a Holiday Inn receptionist realized they were taking too long to arrive after the garage buzz-in, so he went to go look for them and found them!) All in all I would stay here again as the hotel staff, lodging, amenities, comfort, and even parking were good. Thank you!