Good price and comfortable.

Excellent hotel, very clean and comfortable room. Any time again, thank you. Bus stop in front of hotel.

Very nice, spacious room w/ kitchenette and balcony (with table and chairs outside also!), we were at the top floor so there was a view - the local area isn't the best, but there is a frequent bus service from outside the property to the central area of the city; the nearest Metro stop is about 1km away. Staff were friendly and helpful, the Wi-Fi connection was decent and the room was clean and tidy; we didn't avail of the offered breakfast so I cannot comment on that. Parking is available at the property for 8,5€ per night, but there is free on-street parking available nearby, so it may be worth searching for that; we parked 100m away so it was no hardship for us. Overall, we enjoyed the stay, the room was great, the area was only so-so, we avoided the on-site parking but would recommend the place to stay at.

Excellent room with nice balcony.

you could not open or look out any windows in room. hotel undergoing renovation. tiny shower.

Just personal was very bad

Great service. Interior recently updated and remodeled. Very comfortable room.

Easily accessed by bus from central station, clean and tidy rooms, good quality shower and cooking facilities, spacious balcony, friendly and helpful staff

Had an economy room which was perfectly adequate and had a small kitchen with sink, microwave, kettle and fridge (no icebox, but on lowest setting our pack of ham slices froze!). The restaurant serves very enjoyable meals at very reasonable prices. The hotel lobby area is very pleasant with plenty of comfortable seating, lots of tourist leaflets, a computer with printer, a shoe cleaning machine and lovely scented toilets with background birdsong music. Location a bit away from everything, but bus stop just outside hotel. Our apartment was opposite an attractive public building with a clock which chimed a Frere Jacques tune on the hour. At 9am a trumpeter stood at a window in a glass dome at the top right hand side of the building overlooking the ornate nautically themed roundabout and played two tunes. It was lovely!

The room was very neat and very comfortable. There are little supermarkets nearby to buy groceries at. The kitchen utensils were very clean and the kitchen was well stocked.

The room was okay, but a 0.05mb internet connection speed is not 'internet'. During the evening I couldn't even connect! During the early morning (2am) I got to 3.3mb, but not until then. I complained and went to another hotel the following day. Overall, the hotel was sort of a sad disappointment. It seems that the hotel has faded a bit from the online pictures. The lobby was still nice, and the room was adequate and clean, but the outside of the hotel seemed sort of dirty and unkept. No views of anything outside and nothing to do nearby either. Honestly... for the price, sharing a slow internet connection across the whole hotel seems cheap! Would never stay again unless they fix that!

near to public transit nice spatious rooms, clean and afordable good for families.

A very comfortable stay with easy access to the city by the 112 bus. The location is isolated there is a small shop in the next street across from the bus stop but not much else. We enjoyed having access to the kitchenette. The bathroom and bedroom were reasonably spacious.

Nice for a few days stay, but off the beaten path in an unattractive industrial area. However, 10 min walk to subway and 4 stops to central station. Had a kitchenette, but they charge 4 Euro/day if you use dishes!! Hot pot and cups, but no coffee or tea supplied. Nice linens, comfortable beds, noisy floor above.

Not quite American standards of a hotel but very sufficient for Europe.

Externally, the hotel is looking in need of a spruce up - it's not the worst ever, but would be transformed if the rendering and balcony panels were given a lick of paint and a clean. Inside, it's all very pleasant, air-conditioned reception, working lifts, friendly English speaking receptionist. Room was clean and tidy. Small kitchenette and en-suite, clean and functioning. The bedroom has chair, table and stool, and a seat outside on the balcony, although smoker next door spoilt the balcony a little. Things to be aware of. The area is light industrial. Opposite a noisy container depot. Passing traffic was very loud too. However, the double glazing is excellent. With the window and door shut it was near silent. The bed was comfy, but the huge inviting pillow was virtually flat when resting on! The kitchenette has a microwave and dual hob. The hob was quite slow to warm up, and whilst there was a frying pan, saucepan, knives and chopping board, there was no microwave friendly pot - so no microwaved scrambled eggs! Thoughtfully, there was a small washing up liquid bottle and cleaning cloths - typically these are things you need to buy (and leave) yourself. Finally, it's quite a way from the town centre. The 112 bus runs right outside though, but I made the 800m walk to the Hammer Kirsch underground, as it was more direct to city centre. If I was going back, I would possibly look for something more central, but wouldn't have a problem returning to this Hotel.

This was a great place to stay. Friendly, helpful staff and a delicious breakfast. Location is in an industrial area, but it is safe and usually quiet.

The room was reasonably spacious, with a kitchenette, and a reasonably nice bathroom. Like most hotels in Germany, unfortunately it's not air-conditioned. It's easily accesible from the Hamburg City Hauptbahnhof. The Wifi is again, a little slow on our first day, but then it improved around midnight, and reasonably fast.

great amenities, lovely staff, close to bus stop.

Ourapartment was well appointed with a small kitchen and was quite spacious and comfortable. Staff were very friendly and helpful and there was a bus stop just around the corner - also a supermarket. It was great to be able to park our hire car for 5 euro a day.