CityClass Hotel am Heumarkt

Hotels

8.4

/10

Very Good

478 reviews

What Guests Say About Their Stay

Margaret
10.0
/ 10
It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
tracy
10.0
/ 10
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Maureen
10.0
/ 10
This property is in a great location. We could walk everywhere. The room was comfortable and the staff was nice.
In the Area
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Auf dem Rothenberg 7 - 9, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
CityClass Hotel am Heumarkt is located in area / city Koeln-Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CityClass Hotel am Heumarkt

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Auf dem Rothenberg 7 - 9, Cologne, Nordrhein-Westfalen, Germany, 50667
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Discover More About CityClass Hotel am Heumarkt

Location


CityClass Hotel am Heumarkt is located in area / city Koeln-Innenstadt.

About CityClass Hotel am Heumarkt

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at CityClass Hotel am Heumarkt.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CityClass Hotel am Heumarkt exclusively for you.

With all facilities offered, CityClass Hotel am Heumarkt is the right place to stay.

All facilities in CityClass Hotel am Heumarkt

Others CityClass Hotel am Heumarkt
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Sauna
  • Steam room

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

In-room Facilities

  • TV

Accommodation Policy & General Information in CityClass Hotel am Heumarkt

Important Note
  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 12.00 per day (492 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival at the property.

The property is closed between June 11 and June 17.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at CityClass Hotel am Heumarkt
53
Number of floors in CityClass Hotel am Heumarkt
4
Another facilities in CityClass Hotel am Heumarkt
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in CityClass Hotel am Heumarkt

What are available facilities at CityClass Hotel am Heumarkt?
There are top facilites at CityClass Hotel am Heumarkt such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CityClass Hotel am Heumarkt?
The standard check-in time at CityClass Hotel am Heumarkt is starting from From 15:00 while the latest check-out time is at Before 11:00
Does CityClass Hotel am Heumarkt provide breakfast?
Yes, CityClass Hotel am Heumarkt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in CityClass Hotel am Heumarkt

8.4
Very Good

From 478 reviews

Cleanliness

8.8

Room Comfort

7.8

Location

8.6

Service and Facilites

8.6

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Traveler Reviews CityClass Hotel am Heumarkt

Number of reviews per page
20
40

Top reviews

paolo
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

NICE POSITION AND FRIENDLY STAFF
Margaret

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
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kenneth
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Excellent location and very friendly staff
tracy
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
flavia
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

ottima struttura, nuova, pulita ed in una eccellente location!
Verified traveler

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

I stayed for one night. The room was fine albeit a little small. The location was good, but the building is hard to find. The staff we friendly. The noise was noticeable but not a big deal. If it was a busier time of year, I could see it being a problem
Lindsay

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Maureen
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

This property is in a great location. We could walk everywhere. The room was comfortable and the staff was nice.
Arnoldo

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Gresh
Steve

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Hotel facilities were very good, outside the hotel was not very nice and the hotel was difficult to locate, could be improved by better signage at the address provided
Rachelle
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

We stayed here on our last night in Europe after 2 weeks of travel. Front desk was super helpful and accommodating. Beautiful family room for all 4 of us and a wonderful way to get a great sleep before our long journey home to U.S. Great location with lots of restaurants and shops and historic cathedral nearby. Note- they no longer have laundry facilities on site. (Hotels.com website outdated). We walked 12 mins to laundromat. Easy to use.
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Lucy

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Modern and rooms, tucked away in a courtyard behind one of the main squares in Cologne. Great location for city centre attractions, including the cathedral.
Patrick
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Location is odd and the place was kind of hard to find. But, the rooms were a good size and clean.
Mairi
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Very central hotel with easy access to sights and eating out. Situated in a courtyard which really insulates you from the hustle and bustle which goes on roundabout you. Staff were very friendly and helpful. It would great to have somewhere to make a cup of tea or coffee during the day though.
Gordon
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Quaint little hotel in old town, along cobbled streets. Close to the riverfront, and a short walk from the cathedral. Cologne is a beautiful city and a pleasant surprise on our tour of Germany, and this hotel was a good choice.
Dov
icon-Business
Business

8.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

excellent location, nice staff. i would appreciate to have a bottle of water in the room
Angela
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
WENDY
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

The service at the hotel was super great, staff was friendly, professional and helpful. The room was very clean and comfortable. Breakfast was very delicious and had a wide variety to choose from. I would recommend this to everyone as its close to all the attractions.
april
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

The staff was incredible. When we found out there was a train strike, and would need to stay another night at the hotel unexpectedly on a very busy mostly sold out time, they immediately were able to reserve rooms at their hotel at a discounted rate! Hotel was so comfortable and great location!
Marc
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Visited Köln for the Christmas markets and the property is pretty central to the markets, nightlife and only 15 mins from the Dom and station. Friendly welcome on arrival to the property, we were given a map and instructions for times of breakfast, WiFi and also warned of the building works ongoing and it gets noisy from 8 until 3. It’s unavoidable and it’s not like you are going to be wasting time while you are there. We had a double room that was spacious and clean. The bathroom was clean and of a good size. The shower is great BTW!!! We opted for breakfast, there is a lot of choice and caters for everyone’s tastes as in our part there was a vegetarian and also someone with a nut and wheat allergy and we were all catered for. Breakfast gets very busy from 8.30-10am and it can be a bit fraught as some guests can be a little entitled. The staff have a lot of patience. We slept well in the comfortable beds and the duvets were nice and warm and the rooms were quiet. Check out was easy and there is a room to store your cases if like us you had a later flight. We had a good stay and would recommend the property and would happily stay again.
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Number of reviews per page
20
40

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Disclaimer

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