Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Hotels
9.0
Impressive
From 213 verified guests reviews
In the Area
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Europa-Park-Strasse 4/6, Rust, Freiburg Region, Baden-Württemberg, Germany, 77977

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is a hotel in a good neighborhood, which is located at Rust. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

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Europa-Park-Strasse 4/6, Rust, Freiburg Region, Baden-Württemberg, Germany, 77977
Others Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
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Discover More About Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Location


Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is a hotel in a good neighborhood, which is located at Rust.

About Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar exclusively for you.

Get precious and unforgettable moment during your stay at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar.

All facilities in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Others Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Lockers
  • Smoking area
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Shops
  • Health club
  • Spa
  • Steam room

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Transportation

  • Access to train station (surcharge)

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Europa Park is closed from December 24-25, 2024 and January 13 - March 21, 2025. Rulantica Water Park is closed from November 12-22, 2024 and December 24-25, 2024. Tickets valid for a one-day visit to Rulantica must be purchased in advance by calling the theme park directly. Tickets cannot be purchased online. Entry to Europa-Park is limited and tickets must be purchased purchased in advance by calling the theme park directly. Tickets cannot be purchased online. Shuttle service to partner hotels and the Europa-Park entrance is provided.

Check-in/Check-out Time

Check-in:
15:30 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:30 - 00:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
120
Number of floors in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
9
Another facilities in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

What are available facilities at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
There are top facilites at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
The standard check-in time at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is starting from 15:30 - 00:00 while the latest check-out time is at Before 11:00
Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar provide breakfast?
Yes, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Overall Ratings & Reviews Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Other (213)

9.0
Exceptional

From 213 reviews

Cleanliness

9.4

Room Comfort

8.6

Meal

8.8

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Number of reviews per page
20
40
Thomas
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 157 week(s) ago

Expedia Group verified review

Awesome! Great for family. Felt like living in a castle!
Corinne
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 167 week(s) ago

Expedia Group verified review

Es war alles wunderbar und das einchecken sowie auschecken hat tiptop geklappt. Was uns etwas störte, war, dass man als Hotelgast nicht einen Tisch im Hotelrestaurant auf sicher hat. Das fanden wir sehr undankbar und umständlich mit Kindern. Jetzt wissen wir, dass man unbedingt (!) einen Tisch vorreservieren sollte! Was wir aber tatsächlich bemängeln und schade finden. Nebst diesem Punkt, ist das Hotel sehr zu empfehlen und würde eigentlich super klappen.
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Pauline
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 169 week(s) ago

Hotels.com verified review

Hotel sympa à la décoration charmante. Les chambres sont grandes et bien équipées mais bémol sur l'absence de frigo et la literie d'une dureté à toute épreuve ... Excellent petit déjeuner et bon service mais il est parfois pesant de devoir montrer à tout bout de champs que l'on est de l'hôtel (bracelet de couleur, carte magnétique, numéro de chambres, etc.) pour accéder aux services de restaurations et aux aires de piscine.
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Wolfgang
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 179 week(s) ago

Hotels.com verified review

Es war ein sehr schöner Aufenthalt. Das Hotel war super. Man sollte aber vorher für den Abend einen Tisch zum Essen buchen.
Verified traveler
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

Très joli décor, vue sympa sur les attractions er les piscines. Personnel avenant. Bon petit déjeuner avec large choix. Dîner buffet correct.,
Katrin
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 180 week(s) ago

Hotels.com verified review

Hotel war schön, allerdings waren wir entsetzt über die Menschenmassen!! Abgesehen davon,dass wir uns immer noch in einer Pandemie befinden,schien die maximale Kapazität def. überschritten!! Wenn man an fast jeder Attraktion mind. 45 min bis zT 90+ anstehen u selbst für Essen ca. 30 min Anstehzeit einplanen muss,kann das nicht mit einer adäquaten Auslastung erklärt werden… Das war mehr als enttäuschend!!! Da kann man in einem Vergnügungspark nicht mehr von Vergnügen sprechen!!!!!!😔
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peter

8.0

/10

Reviewed 224 week(s) ago

Hotels.com verified review

Absolut ideal für den parkbesuch. Mit sehr viel liebe zum detail. Nur die massenanfertigung beim frühstück sind störend, trotz, oder wegen Covid19.
Myunghwan
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 231 week(s) ago

Hotels.com verified review

In my opinion, this ist the best hotel with small children With older children is Colosseo a bit better. But all of these hotels is always great.
Verified traveler
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 232 week(s) ago

Expedia Group verified review

Sauber, Klimaanlage im Zimmer, freundliches Personal
Pia

10.0

/10

Reviewed 232 week(s) ago

Hotels.com verified review

Vi kommer gentagende gange på hotel Disney. Dette hotel er super. Go beliggenhed lækker pool vores værelse 291 havde udsigt til karrusel og pool hvilket larmer men samtidig har man aftensol og parken lukker kl18 og poolen kl 21
Verified traveler
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 261 week(s) ago

Expedia Group verified review

als wäre man in der Zeit gereist. bis ins Detail liebevoll gestallt.
Verified traveler

8.0

/10

Reviewed 275 week(s) ago

Hotels.com verified review

Entree au parc 30 min avant le public
Verified traveler
icon-Leisure
Leisure

10.0

/10

Reviewed 277 week(s) ago

Expedia Group verified review

Sehr schönes Themenhotel. Alles was man braucht ist vorhanden.
Sivan

8.0

/10

Reviewed 281 week(s) ago

Hotels.com verified review

המלון ממוקם נהדר ליד פארק אירופה. האווירה במתחם המלונות מאוד נעימה וייחודית, כמו באגדות. ארוחת בוקר עשירה וטעימה במסעדה מעיצבת כמו כל המלון בסגנון של טירת אבירים אגדית מימי הביניים. החדר קטן מאוד עבור המדפחה וצפוף, אם זאת נחמד מאוד.
Verified traveler
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 284 week(s) ago

Expedia Group verified review

Der Service von Frau Stefanie Schinner war ganz hervorragend! Wir kommen auf jeden Fall sehr gerne wieder. Die E-Parkplätze haben wir ebenfalls sehr geschätzt.
Verified traveler
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 286 week(s) ago

Expedia Group verified review

Echamos en falta mini dosis de champú y gel en el baño. También almohadas extra en la habitación. La habitación por lo demás, espectacular. Los niños encantados echándose fotos. Estamos deseando repetir
Verified traveler
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 294 week(s) ago

Expedia Group verified review

Alles war super!! Ich machte einen kurz Ausflug mit meinem Enkel und alles hat gepasst
isabelle

10.0

/10

Reviewed 312 week(s) ago

Hotels.com verified review

L'hôtel est magnifique Le service est impeccable, petit déjeuner sublime La chambre est très agréable et la piscine très belle Le personnel est au top.
Christian

8.0

/10

Reviewed 316 week(s) ago

Hotels.com verified review

Wie waren eine Nacht im Castillo Alcazar im Europark, um nicht am anderen Tag anreisen zu müssen. Beim Einchecken sind einige grobe Fehler passiert, (Namensverwechslung, falscher Zimmerschlüssel, war schon jeamand drin) aber sonst war der Aufenthalt angenehm. Das Hotel ist sehr schön, originell im historischen Spanischen Stil. Das Essen im Restaurant war erstaunlich gut und das Frühstücksbuffet reichhaltig. Der Service war gut trotz den vielen Gästen in Hotel und Restaurant.
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Beat

8.0

/10

Reviewed 324 week(s) ago

Hotels.com verified review

Meine Reservation war für 3 Zimmer, wobei eines davon ursprünglich für mich alleine geplant war. Der Check-In am Morgen war super und ich konnte meine Partnerin anmelden. Beim Abholen des Schlüssels gab es Probleme mit einem AZUBI, der uns für eine komische Abklärung geschlagene 15 Min warten liess.. Danach musste ich € 96 nach zahlen?!?!
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Number of reviews per page
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