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Koeln-Innenstadt (189 Hotels)
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Excelsior Hotel Ernst am Dom
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Excelsior Hotel Ernst am Dom
Hotels
9.4
Superb
From 998 verified guests reviews
In the Area
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Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
Discover More About Excelsior Hotel Ernst am Dom
Location
Excelsior Hotel Ernst am Dom is located in area / city Koeln-Innenstadt.
About Excelsior Hotel Ernst am Dom
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Excelsior Hotel Ernst am Dom exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Excelsior Hotel Ernst am Dom.
All facilities in Excelsior Hotel Ernst am Dom
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Ballroom
- Smoking area
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
Things to Do
- Shops
- Sauna
- Steam room
Transportation
- Limo or town car service
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Family-friendly Facilities
- Babysitting & childcare (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Excelsior Hotel Ernst am Dom
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 52 per person
- Airport shuttle fee: EUR 65.00 per vehicle (one-way)
- Self parking fee: EUR 29 per day
- Valet parking fee: EUR 29 per day (in/out privileges)
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Excelsior Hotel Ernst am Dom | 134 |
Number of floors in Excelsior Hotel Ernst am Dom | 6 |
Another facilities in Excelsior Hotel Ernst am Dom | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked question in Excelsior Hotel Ernst am Dom
What are available facilities at Excelsior Hotel Ernst am Dom?
There are top facilites at Excelsior Hotel Ernst am Dom such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Excelsior Hotel Ernst am Dom?
The standard check-in time at Excelsior Hotel Ernst am Dom is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Excelsior Hotel Ernst am Dom provide breakfast?
Yes, Excelsior Hotel Ernst am Dom provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Excelsior Hotel Ernst am Dom
Overall Ratings & Reviews Excelsior Hotel Ernst am Dom
Other (998)
9.4
Exceptional
From 998 reviews
Cleanliness
9.6
Room Comfort
9.4
Meal
9.6
Location
9.6
Service and Facilites
9.6
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Traveler Reviews Excelsior Hotel Ernst am Dom
Number of reviews per page
20
40
Andrew Hunt
5.0
/5
Reviewed 2 week(s) ago
as reviewed on Google
The Excelsior Hotel in Cologne is a masterpiece of modern luxury and style. Located directly across from the iconic Cologne Cathedral, the views are simply breathtaking. The sleek, chic design of the interiors, combined with spacious, impeccably clean rooms and premium amenities, ensures a comfortable and elegant stay. Dining is exceptional, with a gourmet restaurant and a sophisticated bar perfect for unwinding. The service is outstanding, with staff going above and beyond to make every moment unforgettable. Ideal for exploring Cologne or enjoying a luxurious retreat, this hotel is an absolute must-visit. Highly recommended!
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Mary Rinaldi
5.0
/5
Reviewed 6 week(s) ago
as reviewed on Google
I have been staying at the Excelsior for over 30 years. It is always a pleasure. The service is excellent. The rooms are beautiful. The breakfast is memorable. The location is perfect. (next to the Cathedral) I look forward to my next visit. Thank you to Joseph and the wonderful staff for making my stay wonderful.
Chelsea Huismann
5.0
/5
Reviewed 4 day(s) ago
as reviewed on Google
One of my favourite hotels i’ve stayed in! Stayed here a few days before Christmas, which made it super easy to visit Christmas Markets, and also a very short walk to all the shops and great restaurant choices near by.
Highly recommend staying here!
Sarah Harris
5.0
/5
Reviewed 2 week(s) ago
as reviewed on Google
The Excelsior Hotel is nothing short of exceptional—a true epitome of five-star luxury. From the impeccable service to the opulent rooms and amenities, every detail is thoughtfully curated to perfection. The location is equally impressive, offering convenient walking access to iconic landmarks and essential destinations. Whether you’re seeking comfort, elegance, or a prime base to explore Cologne, this hotel exceeds expectations. An absolute must-stay for a luxurious and unforgettable experience in Cologne, Germany.
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Dominique RONGE
1.0
/5
Reviewed 4 week(s) ago
as reviewed on Google
We made a reservation for a family holiday for 5 rooms. The hotel send us an invoice and email with a payment request by insecure transfers. The hotel email got hacked and intercepted and forwarded with a fraudulent account. We lost an amount of over, 2500euro because of the hotel insecure payment request. Nevertheless, I understand that Cyber Crime is sophisticated these days. BUT the reaction and action of the hotel reservations manager was horrible. No feedback for days, no call, no any sign of compassion or even plain sympathy. We lost an amount of 2500euro due to their insecure system and hacking. The management does not care about the client, heartless and cold and not any sign of assistance, compensation. Not even a phone call of the manager. This is not the service you would expect at a 5* hotel at all. It's plain unprofessional, impolite and rude. We don't recommend this hotel.
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Number of reviews per page
20
40
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