Gut Hügle Erlebnishof

It‘s an amazing place to be with kids. We‘ll come back. I‘m aware, that it’s very hard to find good staff at the moment. However, service staff, even though they were kind & friendly, many of the waiters barely or don’t speak the local language or sometimes not even English. Sometimes they would ask 3 times what you want, and somehow manage to get it wrong. Well, let’s give them some grace period. Seems like it was the beginning of the holidays and they are currently scaling up. Maybe the routines are not just there yet. Again, it’s a lovely place to be and we‘ll come back! I don’t suggest going there with no kids, unless you like having kids EVERYWHERE 😅

Pros: • Rooms are great and clean. • Great location. Cons: • Kids areas feel unfinished. • Restaurant food options are limited and you are left with only a buffet option (30€) • A bag of buns for breakfast costs 10€. • Most of the staff is pretty unfriendly (Except for our waiter Nacho, who was extremely helpful and super friendly) • There are no food options past 8:00pm (a la carte and 8:30 only buffet) (not even a vending machine available) • We asked for help with loud noises from our neighbours above us after 11pm and we were told to handle it ourselves…The next day. • We weren’t even able to find some of the attractions like the forest Spielplatz (No signs) • For a “BIO” hotel, there are no options to separate your trash. • WiFi is a joke. At points we couldn’t even send WhatsApp messages.

Our stay was nice, however, there are a few points which could have been better. The flat was extremely hot, although they have great built-in ventilation (as they state on the website). So either overheating while sleeping or opening the windows and getting killed by bucks (there as only in one room a insect net at the window. When we arrived there where two big wet spots on the floor, which we had cleaned immediately because we travelled with a dog. Unfortunately, we couldn't communicate with the cleaner as she spoke neither German nor English. The pool is a big plus, but the Naturepond and the Discus course were kind of a joke. The kitchen was missing sharp knifes and boards to cut on. Regardless to all this we still had a nice time, but I guess I wouldn't go there again.

Lots of amusements and activities for the children. Great restaurant with exceptional staff. Daniel deserves special praise for how accommodating he was to our needs. Make sure to have the delicious ice cream!

Stayed for three days and had a great and relaxinng time! Just what I needed! Great! And it was nice and quiet so I could relax, eventhough there were lots of kids you couldn´t hear them in the rooms or while eating in the restaurant due to great soundproofing. Only once in a while I heard some as I was in the room but it wasn´t too bad.