Mercure Hotel Duisburg City

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Nice rooms and good value hotel in central location.

We stayed for four nights. Room was clean, front desk helpful, but the elevator broke twice. The second time we requested to be put on a lower floor as we were on floor 5 (with two floors below 1 so 7 flights of stairs). They did accommodate that but did not offer to help us move anything. We specifically booked this hotel because it had a small pool which would be helpful for my husband’s muscle issues after standing all day at a conference. It was broken and moreover, the front desk implied it had been broken since they could remember - something that should really be put on the website! Room service was quick even when the elevator was out.

Very happy with our room and staff are very friendly and helpful

Nice bathroom

Spędziliśmy w tym hotelu 2 noce obsługa bardzo miła pokoje czyste bardzo dobra lokalizacja gorąco polecam

Great location 5 minutes walk from the Hbf. Room clean and had what we needed for our stay during the Euros.

Everything was great just wish there was a way to check in earlier, if your flying in early morning

I have been staying at Mercure from the time of Novotel since couple of decades - They have high regards for me and my relatives - I have always paid during " check out " - I have very nice understanding with Mercure - The place where I live in " Mercure Duisburg " - They are very nice decent persons at Mercure from general staff, reception, restaurant and managerial staff including the bosses.

Good hotel with excellent service in an excellent location in Duisburg. Excellent breakfast.

Quick business trip to the area. I found the hotel was close to amenities.

The guy on the reception in the late evening with the hair tied back was great, sadly I didn't catch his name. Very helpful with suggesting where to park the car with a disabled badge. He went out of his way to be helpful. The guy on the bar was also very friendly too. Between the two of them they restored my faith in Germany after a few bad experiences elsewhere earlier in the day. We'll absolutely be staying at the Mercure next time we're in Duisburg.

Nice stay - and staff were helpful on what to do in Duisburg. Hotel swimming pool and sauna were not available when we stayed

Kind staff, friendly. Room clean sofa bed and bed comfortable. Good value for money

Had a lovely stay at this Hotel. Room was incredibly clean, staff were amazing and location top notch

Near central station and chirstmas market. However there is only 1 lift for hundreds rooms and always need to queue.

Breakfast is extremely expensive at 22 Euros. You can eat dinner for less. Parking is somewhat a hassle as it's sub use of parking lot and getting the payment for it not clear up front. For the price you can stay in Dusseldorf or between for less and take the train which is right by the hotel and use Uber or Taxi. Best part was the staff. Very helpful. Any major question or problems you need to talk with management in the morning , which I think you might have to get in line.

Very good location. Lovely Italian restaurant just round the corner.

We stayed for 1 night in July. The restaurant was closed, the swimmimg pool was closed, the bar was closed. We were not informed of any of this until we arrived. I like Mercure hotels, but not the Duisburg one.

The air conditioning did not work. staff was super friendly. Possibility of using the pool and sauna Amazing for children! Highly recommended place to stay. Unfortunately, parking by the hotel is paid. 12 euro per 24 h. Otherwise highly recommended, safe affordable place to stay for families.