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Novotel Hamburg City Alster

Name: Novotel Hamburg City Alster
Address: Luebecker Strasse 3, Hamburg-Mitte, Hamburg, Germany, 22087, Luebecker Strasse 3, Hamburg, 22087, Germany

Hotels

8.6

/10

Very Good

946 reviews

What Guests Say About Their Stay

Sarah

10.0

/ 10

We had a great stay at the Novotel Alster. It was our first visit to Hamburg. The hotel was clean and always smelt lovely. The staff were nice and everything requested was brought up straight away. The breakfast offering was fresh and lovely and I really liked the fresh lemon and ginger tea bar. You are on the door step of the under/overground which was fantastic and about 12 minutes away from the gorgeous town centre. I had no issues and look forward to coming and staying here again. Thanks Novotel!

David

10.0

/ 10

I had an absolutely faultless two-night stay in this hotel, and cannot thank enough the hotel staff who made it so. A perfect location too, with a train station stop right outside. You know exactly what you'll get with the Novotel brand, and it didn't disappoint.

Qunfan

10.0

/ 10

The hotel is very clean and spacious, with friendly staff and a good restaurant. The surroundings are peaceful, yet busy shopping malls are just 18 minutes’ walk away!

In the Area

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Luebecker Strasse 3, Hamburg-Mitte, Hamburg, Germany, 22087

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Hamburg City Alster is a good choice when you are visiting Hamburg, Freie und Hansestadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Novotel Hamburg City Alster

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What's around Novotel Hamburg City Alster

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Luebecker Strasse 3, Hamburg-Mitte, Hamburg, Germany, 22087

Discover More About Novotel Hamburg City Alster

Location

Staying at Novotel Hamburg City Alster is a good choice when you are visiting Hamburg, Freie und Hansestadt.

About Novotel Hamburg City Alster

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Novotel Hamburg City Alster.

All facilities in Novotel Hamburg City Alster

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist

Kids and Pets

Babysitting

Transportation

Parking with surcharge

Things to Do

Children play area

Public Facilities

WiFi in public area

In-room Facilities

Accommodation Policy & General Information in Novotel Hamburg City Alster

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Number of floors in Novotel Hamburg City Alster	5
Another facilities in Novotel Hamburg City Alster	Express check-in, Express check-out, 24-hour Receptionist, Babysitting, Parking with surcharge

Frequently asked question in Novotel Hamburg City Alster

What are available facilities at Novotel Hamburg City Alster?

There are top facilites at Novotel Hamburg City Alster such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Hamburg City Alster?

The standard check-in time at Novotel Hamburg City Alster is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Hamburg City Alster

Overall Ratings & Reviews Novotel Hamburg City Alster

Other sources (946)

8.6

Very Good

From 946 reviews

Cleanliness

8.8

Room Comfort

8.2

Location

8.6

Service and Facilites

8.6

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Traveler Reviews Novotel Hamburg City Alster

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Top reviews

Natalija

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff are friendly, room is comfortable, food nice.

suresh

Business

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

recently stayed at your hotel for a week and had a very disappointing experience. Despite booking the highest-priced room, the service fell far below expectations. The staff were unfriendly and unhelpful throughout my stay, which made the experience unpleasant. Additionally, basic amenities like bottled water were not provided in the room, which is surprising given the price point and standard one would expect. Also lot of sounds as some work going on. I hope the management takes this feedback seriously and works on improving the service and guest experience.

amany

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

I booked 2 rooms for my family of 5 and when I checked in they gave us 1 room in the first floor and the second one in the 4 th floor which was very inconvenient. The room was very small and had no desk or makeup table and when I booked I thought the room will have an extra bed for tgd 3 rd person that I was charged extra for but it turned that they just opened the sofa to make it a bed for the 3 rd adult so there was no sitting area either

Sarah

Business and Leisure with Children

10.0

/10

Reviewed 30 week(s) ago

David

10.0

/10

We arrived late at night and the man at reception spoke the bare minimum to us, no welcome, no explanation of wifi/breakfast - bluntly asked for my credit card for deposit/hold without saying how much it was (240euro!). The room was a decent size, beds were very soft, almost too much so, there was a big silverfish bug in our bath when we arrived. Location of the hotel was quite nice, there is a metro entrance outside. Free wifi is limited - then you need to pay for additional data. I think the price/quality was ok.

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