Sheraton Hong Kong Hotel & Towers

Hotels
8.6
/10

Very Good

58 reviews

What Guests Say About Their Stay

Robert
10.0
/ 10
Lovely hotel with a fantastic view, and refurbished room, although the bathroom was strangely compact with limited space around the sink to put stuff. But the hotel overall has a lovely feel and ambience. The breakfast was really good as well But allow time for queueing.
Peter
10.0
/ 10
After a little wait to checkin, the friendly staff upgraded my room which was excellent, thanks, I enjoyed my stay.
Vera
10.0
/ 10
Great location over looking the Victoria Harbor. Close to MTR Station, star ferry terminal. I’ll definitely come back again. Staffs are friendly, helpful.
In the Area
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20 Nathan Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Hong Kong Hotel & Towers is located in area / city Tsim Sha Tsui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Hong Kong Hotel & Towers

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20 Nathan Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon
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Location


Sheraton Hong Kong Hotel & Towers is located in area / city Tsim Sha Tsui.

About Sheraton Hong Kong Hotel & Towers

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Hong Kong Hotel & Towers exclusively for you.

Sheraton Hong Kong Hotel & Towers is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Hong Kong Hotel & Towers.

All facilities in Sheraton Hong Kong Hotel & Towers

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Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Garden
  • Shops
  • Sauna
  • Pool sun loungers

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Hong Kong Hotel & Towers

Important Note

Hotel Accommodation Tax (HAT) regulation in Hong Kong

Starting from January 1st 2025, guests who are staying in hotels in Hong Kong are required to pay the HAT at the rate of 3% of the booked room’s price.You will be asked to pay HAT upon check-in. Please note that accepted payment methods may vary in each hotel. You can contact your hotel for more details.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
  • Safety features at this property include a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

The following facilities or services will be unavailable from February 3 2025 to February 14 2025 (dates subject to change):
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Hong Kong Hotel & Towers
782
Number of floors in Sheraton Hong Kong Hotel & Towers
18
Another facilities in Sheraton Hong Kong Hotel & Towers
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Hong Kong Hotel & Towers

What are available facilities at Sheraton Hong Kong Hotel & Towers?
There are top facilites at Sheraton Hong Kong Hotel & Towers such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Hong Kong Hotel & Towers?
The standard check-in time at Sheraton Hong Kong Hotel & Towers is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Hong Kong Hotel & Towers provide breakfast?
Yes, Sheraton Hong Kong Hotel & Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Hong Kong Hotel & Towers

8.6
Very Good

From 58 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.5

Location

9.0

Service and Facilites

8.5

People often mention about Sheraton Hong Kong Hotel & Towers
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Distance to City Center (1)
Family Friendly (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Sheraton Hong Kong Hotel & Towers

Number of reviews per page
20
40
Customer reviews
S***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 7 week(s) ago

Great place to explore the city!

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S***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 7 week(s) ago

Great place to explore the city!

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Truelly A.
icon-Leisure
Leisure
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10.0

/10

Reviewed 16 week(s) ago

Friendly and efficient staff, room was modern and clean, location is superb, we were allowed for early check in

1 people find it helpful

E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 16 week(s) ago

Great location !!! Near shopping areas

1 people find it helpful

M***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 43 week(s) ago

❤️
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Ferry C. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 51 week(s) ago

Hotelnya bersih, pelayanan memuaskan, breakfastnya variatif (mudah untuk cari makanan halal) dan yang terpenting sangat mudah akses transportasi dan cari makan.

1 people find it helpful

Wilaiporn S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 69 week(s) ago

Everything was great, the best service and impressive.

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Sudarat P.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 113 week(s) ago

ได้รับการบริการไม่ค่อยประทับใจ ห้องไม่สะอาด จะไปพักควรตรวจเช็คห้องดีๆ ผนังเปื้อน พรมไม่ดูดฝุ่นเศษผงสกปรกเยอะต้องเรียกแม่บ้านมาทำใหม่ เราจองรวมคลับเล้าน์ ลงไปใช้บริการโดนพนักงานในเล้าไล่ไปทานที่คาเฟ่คืออะไร! ไม่ได้ประสานกันเหรอว่าหมายเลขห้องเราจองมาพร้อมเล้า เราไปโวยที่รีเซฟชั่นก็ยืนยันว่าเราเข้าใช้บริการได้ กลับไปอีกทีพนักงานที่ไล่เราไม่โผล่หัวออกมาขอโทษและบริการเราเลย
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Warnita sari paini
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Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 274 week(s) ago

Good service,good price only USD $72 /Night have 2 bad room,with all facility,like this acomondation

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IRENE D.
icon-Family
Family
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10.0

/10

Reviewed 330 week(s) ago

Near MRT, excellent breakfast and near to SOGO shopping center.

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Emelyn Mei Yuan Chan
icon-Family
Family
icon-origin-TRAVELOKA

6.3

/10

Reviewed 331 week(s) ago

Service during check in and check out was incredibly slow, receptionists were attending to more than one customer and kept us waiting for a very long time. The queue during check in was extremely long but they did nothing about it, just kept keeping their customers waiting. We waited for about 20-25 minutes, this is unacceptable just for checking in. Checking in needs to be more efficient as some people have travelled for long hours.
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1 people find it helpful

Are N.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 335 week(s) ago

Spacious, comfortable room, as in the photo. Indeed a 5-star hotel class. Close to shopping centers.
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1 people find it helpful

Willi Donal
icon-Family
Family
icon-origin-TRAVELOKA

6.4

/10

Reviewed 347 week(s) ago

I asked for city view ... They give me a room with a wall ... With a really expensive price ....

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Getty Krisantisari
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6.6

/10

Reviewed 354 week(s) ago

The hotel is old, carpet badly stained, not child friendly (they told my over excited kids to be quiet during check in), no kids club, nothing available to entertain kids during rainy days. Although to be fair, the service can’t be faulted and the staff are helpful, the location is very good, just across the road is mtr and star ferry and located right above shopping mall
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1 people find it helpful

siriporn P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 370 week(s) ago

The images shown on the webpage do not match the real thing. When we choose the room at the time of booking, it should indicate what room What is the view room? Good shape too Because I am not very happy with the room I get
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diara r.
icon-Family
Family
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10.0

/10

Reviewed 401 week(s) ago

A very comfortable, clean and strategic place

1 people find it helpful

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Tony W. M.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 408 week(s) ago

Quite good overall, just if make a family holiday (ortu + 2nd child) bigger bed should use 2 double new enough
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siti zulfa
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Romantic
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5.6

/10

Reviewed 416 week(s) ago

The hotel rooms are very small, not worth the price.
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Meliana sutanto
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Business
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8.5

/10

Reviewed 425 week(s) ago

Very satisfactory !! Cleanliness, Service, Comfort, Breakfast, its all good. Strategic location.
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NARONG JARIYANANTASAK
icon-Shopping and Culinary
Shopping and Culinary
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9.4

/10

Reviewed 430 week(s) ago

Hotel close to Tsim Sha Shui and MTR station.

1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.