Crowne Plaza GURGAON, an IHG Hotel

Good quality hotel, well located for our office location in Guragon. Nice standard of rooms, with excellent bathrooms; my double would not have been crowded for 2. Breakfast buffet was wide ranging and choice of indoor and outdoor seating.

It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.

Room spacious and clean, bed and sheets comfortable. Appreciated light switches were labeled, very user friendly. Good available extras, i.e. shaving kit. Nice separate tub/shower, but water could be hotter. Very clean and up-to-date toilet with hygiene electronic options. Pool area nice, but cold water. Restaurant options a bit limited. Primarily buffet set up, 2,500 INR a bit high for lunch. Had very large selection, didn't eat, but looked good. Breakfast a bit cheaper 1,300. Can order al-la-carte. Had pancakes, but didn't receive what ordered. Other resturant for dinner only. Bar on site, was pretty good and had some small bite options. Also, had small Cafe with coffee, dessert and sandwiches. Very nice grounds and setting. Staff polite and helpful.Would have given higher rating if food selection easier.