Fabexpress Grand Castle Hill Resorts

No security No Breakfast No drinking water No Wifi as mentioned in hotel listing. Totally on your own. At time of arrival you won’t able to figure out exact property location. I ended up to locate it in 2 hours. Even Fab hotel agents won’t help you. Too outer from any market and main city centre too. You need to walk almost average 2.5 km for any plans. No nearby availability of vehicle and you will ended on your feet’s. Any vehicle will charge you high because of hotel location. One major concern is staff support or hospitality thats out of context. Don’t rely on them on anything they wont even-do any formality. I don’t blame them, this is fab hotel standard nowadays. I called them to explain everything but no support provided just heard we get back to you and then no one bothers. Additionally, this feedback team from fab hotel don’t take any serious actions so you’re on your own. They wont refund single penny or help you in such situations. I really boycott fab hotels after this.

One word dont book this property.. Reason:- 1. No room service 2. No bathroom kit provided 3. No towel 4. Rooms are not cleaned 5. Worst service no phone numbers provided no one guided how to reach this property 6. they mentioned 3 Star hotel. even lodge type rooms are far better. 7. requesting everyone dont book this hotel.

No room service provided. No clean rooms. Geyser was not working in one room. No mirror provided and no clothes rack in bathroom. The room was provided in a location other than we had booked. Hotel management people were very rude. Half of the amenities mentioned were not provided and asked for extra money for fire place.

I have booked this hotel with presentable pictures of the room which is their marketing strategy.. if there's 0 star i would have given it... Room is not as you see in the website.. cleanliness and Hygiene is Big zero.. Washroom can't even imagine how horrible it was our experience.. don't Book the by looking at the marketing (photoshopped nor well edit) pictures... If you want to make money not providing the service which you post in your website 🤬 no comments...Hotel is completely disaster...

We took rooms including Breakfast, the quality of breakfast was too bad even they didn't offer tea/coffee. Room size was too small. Bed sheet, pillow cover,mattress cover etc. were not proper/clean..they didn't change the covers even after requesting. They even don't have any master key to open the doors, if someone loss the key, door need to be broken. The location is also far from city and they don't have any resturant. The overall experience is pathetic.