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Grand Mercure Agra
Hotels
8.0
/10
Very Good
164 reviews
What Guests Say About Their Stay
Endang M.
9.7
/ 10
Perfect, good bar, nice staff and clean.
In the Area
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Fatehabad Road, Āgra, Uttar Pradesh, India, 282001
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Grand Mercure Agra
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Per room per night (excl. taxes & fees)
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What's around Grand Mercure Agra
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Fatehabad Road, Āgra, Uttar Pradesh, India, 282001
Discover More About Grand Mercure Agra
Location
Grand Mercure Agra is located in area / city Agra.
About Grand Mercure Agra
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mercure Agra exclusively for you.
Grand Mercure Agra is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Agra.
All facilities in Grand Mercure Agra
Others
Hotel Services
- Laundry service
- Tours
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Health club
- Garden
- Spa
Business Facilities
- Meeting facilities
- Conference center
- Business center
Transportation
- Bus/truck parking
- Valet parking
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Parking
Family-friendly Facilities
- Children pool
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Grand Mercure Agra
Important Note
- Fee for buffet breakfast: approximately INR 550 for adults and INR 300 for children
- Airport shuttle fee: INR 13000 per vehicle (maximum occupancy 04)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 3500
- Christmas Eve (December 24) Gala Dinner per child: INR 2000 (from 5 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: INR 6500
- New Year's Eve (December 31) Gala Dinner per child: INR 3250 (from 5 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses a grey water recycling system
- Safety features at this property include a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:30
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:30 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Mercure Agra | 166 |
Number of floors in Grand Mercure Agra | 7 |
Another facilities in Grand Mercure Agra | Laundry service, Tours, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in Grand Mercure Agra
What are available facilities at Grand Mercure Agra?
There are top facilites at Grand Mercure Agra such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Agra?
The standard check-in time at Grand Mercure Agra is starting from From 14:00 while the latest check-out time is at Before 11:30
Does Grand Mercure Agra provide breakfast?
Yes, Grand Mercure Agra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Mercure Agra
Traveloka (2)
Other sources (164)
8.0
Very Good
From 164 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
10.0
Service and Facilites
8.2
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Traveler Reviews Grand Mercure Agra
Number of reviews per page
20
40
Top reviews
Sanjoy
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel for international travelers, clean washroom
Christian
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Serbisyo at kuwarto ay mabuti! Pagkain sa Grand Mercure ay masarap. Gusto ko ang manok biryani at tupa biryani!
Guru
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not worth the price
Paresh
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We stayed for one evening during our travels and had a sleepless night due to a wedding event happening at the venue. We called reception several times but staff couldn’t confirm when the event would finish. Finally after 12:45am we managed to get some sleep.
Anil
Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Reception party was on going when i checked in. Loud music till 12.45am, staff were no help to say when it wiuld finish and i could get limited sleep.
My daughter in law received innappropriate gestures and contact from a staff member, which made her really scared and uncomfirtable. When i reported thus to management they simply asked the staff oerson to leave his shift that day. Next morning i met the reneral manager but te also seemed not that bothered with the situation. I have asked fir an update with that staff member, i diubt whether they fontact me. Would not stay there again at all.
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Robert
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The sink plug was stuck and though a mechanic came into the room and pulled it out, he never came back to fix it, despite the fact that we called several times. The television set came on every time we entered the room, and we had to wait fifteen minutes or so for it to go off, since the remote didn't work. This, too, was never repaired, despite our requests. The bed was very comfortable.
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Safraz
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
We have stayed at many hotels but the Grand Mercure may have been the best hotel experience we’ve ever had from the staff to the cleanliness of the hotel. The entire staff were extremely friendly and were willing to assist in any way they could. One of the staff member that stood out to us was Rajneesh, thank you for your assistance. We really loved this hotel and would definitely come back to stay here again. If I was able to rate the hotel higher I would.
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Anuradha
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Excellent property in Excellent location with a view of Taj Mahal from our rooms. The staff were extremely nice, especially Rajneesh.
VIVEKANAND
Leisure Family
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The food could be better. I see that majority of the visitors are non Indians but they need to taste the authentic Indian food. I would not expect to eat a semi authentic altered Moghulai food in Agra with poor taste.
Apurwa
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The complete team is very friendly. Worth the money. Nothing to dislike.
Robyn
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
Lakshman
Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Excellent overall.
Raven
Friends and Family
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
Angelo
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
.
Maia
Leisure with Friends
4.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room.
I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe.
There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly.
I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.
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Salim
Leisure Family
8.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Nice and clean
Cindy
Leisure with Partner
4.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.
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Linu
Family
2.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Waste hotel
Dilip
Leisure Family
6.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
This hotel advertise as 5* but it's not a 5* hotel.
They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot.
Room was ok.spacious but toilet needs to be cleaned properly.
The staff were very good and polite.
Food was not great. They need to improve the quality and standard of the food.
Be careful before booking a cab thru the hotel travel desk.
I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time.
I was waiting in the lobby for 1 hr and the travel desk didn't update the status.
Overall it was ok but I will not consider staying in the hotel again.
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Arleni
Leisure with Partner
8.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better.
The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons).
Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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