Hyatt Place Vadodara

Stayed for a two night staycation. Flawless check-in process. The wheelchair I’d requested for my Mother was not only ready but one of the staff wheeled her to the lobby when we arrived. Vatsal at check-in was efficient and friendly, answering all my questions. The room was in good, sanitary condition. Walls should be thicker. I could hear the next room. The balcony was nice, with real shrubbery and an artificial turf lawn. Smoking is allowed in balconies. Inside our room I could smell cigarette smoke from the next room’s balcony. The gym and pool looked good, but I did not use them. In-room Dining service was prompt. The staff who delivered tea to the room were efficient. One refused a tip, pointing out that service charges were part of the bill. Used the hotel’s Zing restaurant for breakfast and dinner. Their wait staff was unbelievably attentive and caring, treating my 91 year old Mother with respect, bringing her food from the buffet and ensuring her comfort. Gaurav, in particular. Others were Manish and Shubham. Roshni was the caring hostess. Chef Santu frequently came to inquire about food quality. Like the service, the food was delicious with diverse cuisines. The ambience was top-notch. Kudos to the chefs and F&B Manager, Harish! I have lived in similar star hotels in the Americas and Europe, but have not seen this level of service. I cannot recommend the property enough!

We stayed for approximately 2 weeks. The hotel itself is nice, don’t compare this to 5 star hotels in Mumbai, remember this is Gujarat. The staff are fantastic. They go out their way for you, whether at reception, helping with luggage or during breakfast. The hotel sound proof is not great, so if you are a light sleeper, I would suggest white noise and ear plugs. The breakfast can get busy if you go around 9am, but the staff find a table. Purshottambhai is fantastic, he makes the masala chai. Those who do Ekadashi, they will make sabhudana kichadi if you ask. The gym is ok. Not busy. The Market food is great when you are hungry. The connected shopping area is a 4 minute walk. It’s very basic. Food, it has McDonald’s and Pizza Hut. Avoid Infinity Pizza. PVR cinema is there, if you want the recliner seats, book them early. The lifts can frustrate you at times. Housekeeping and laundry service is good

Staff was helpful and manant or he goes by Manu was very helpful with luggage and weighing it.