Perfect room & atmosphere overall

Our stay was very pleasent and comfortable. Ahmed was very helpful individual and recommendable individual. Will surely be visiting this place again

Free coffee and tea was an absolute bonus for me. I dont have to go outside to get my drink every now and then. The room is well organize, however with price i paid, the room is basic.

It was fine, but not clean!

Overall experience is good

Excellent

Everything is good except the broken mattresses they are providing on the bed. Staff are very polite. Very much accessible to US Consulate.

Stayed 3 nights, 2 rooms (501, 505) for four. Would not book this hotel again. Overall, level of service is far below average. Leakage of rain water into the room. Crude fix by the hotel; put a towel to absorb water. The leakage was quite troublesome. I had parents with me who are in the 80s. I think I was very lucky that I slipped and not them. A manager promised to get back to us on what they would do on leakage – discount, compensation, room change etc. but never called us about any next steps. Hotel staff initially promised to move us to a different room but backed out of that promise later. Slow shower drain. No hook to hang clothes in shower. Bathroom door was broken and did not close completely. No closet in the room. Room is not soundproof; Lot of noise from outside the hotel due to traffic. Liquid hand soap was not refilled despite a request. Thermostat not functioned properly. TV broke down; was repaired upon request. Room key was not working on 2nd day. Were told that the key had been fixed but it did not work. Took 4-5 attempts before they were able to make the room key work again. Staff is not responsive. We were promised several times “I’ll call back in 10 mins” but nobody would come and call. Tea bags in the room were lying loose (unhygienic). No spoons, hand towels provided. Positives: Proximity to US Consulate; housekeeping staff courteous but not fully knowledgeable and not well-trained; allowed to eat in the room food delivered from outside.

Excellent

No restaurant facility and service is poor

Overall the hotel was pretty decent. Rooms were neat, clean and spacious. Cafeteria is good place to hang around. Only minor concern is the getting to the hotel took some time to figure out since lot of construction in front of the hotel

Very cool and nice place to stay

The food service was terrible. I had to wait 1-2 hrs for couple of slices of bread and tea. That happened more than once. Bathroom drain hole was choked. No shampoo, toothpaste etc provided that is standard in even 2 star hotels. The only solace was pleasant cleaning staff. Not going to opt for this place next time.

TV didn’t even work, inspite of complaining them many times no one responded. Room is full of mosquitoes and the room service isn’t that good

Workers were good, specially Esha, Kaniska, Matre, Ashok. It is NOT at all a hotel, it is a dorm. Please don't list this place as Hotel! As a dorm accommodation, their price is way high. There bathroom drains are always cloged, during our stay. Non-working TV.

Nice stay

Proximity to the airport and US Embassy is a big plus point.

Property was unique but the roadworks outside were a nuisance

Everything was perfect.

Cleanliness and close to US consulate for visa