Ramee Grand Hotel and Spa, Pune

Excellent location and property. Staff was super friendly and helpful

As per my experience this hotel is equivalent to a 2-star establishment.

I had to wait 20 minutes to check in because they couldn’t find my name in their system. Once they finally gave me a room, the door’s entry mechanism stopped working, meaning I had to call someone to let me in every time I left the room. Although the tech team assured me it would be fixed in a few minutes, I ended up dealing with this issue five times throughout the day before they finally agreed to change my room. This hotel markets itself as a 4-star property, but the experience feels more like a 2-star.

Great location, clean & safe. Great staff.

Really nice hotel. Our first time and I was impressed. It was clean, friendly staff and really good value for money. I would definitely recommend it

The property is centrally located and was convenient to visit the friends and family in the city. The breakfast/Restaurant area ambience was not good. The dark wood panel made it look very depressing

We could feel lots of cost savings in all operations overriding comfort.

Clean property with very comfortable rooms, staff was very helpful and polite. We had an excellent stay.

The hotel is set in a convenient location for the metro. It is clean and the staff are excellent. The bathrooms are a little worn, but clean. Overall a wonderful stay.

Clean, good, safe and good food. Can't complain

Bed is very uncomfortable and so soft, i have two terrible night sleep

Enjoyed my stay. Great staff and hospitality, safe and clean facilities, and even better amenities. Thank you for having me and my girlfriend for the long week.

The staff is very courteous. The food is good. The rooms are very clean.

Great for accessibility Good breakfast Courteous staff

The hotel property is good, but the area surrounding it is congested and shabby

Location Location Location !!! Beautiful and well maintained property. Good size rooms and excellent breakfast. Best part was the location as everything is at about 5-10 minutes walking distance.

Nice

Pune is a very polluted city, so it must be difficult to keep the interior fittings in hotels dust-free. However, the Ramee Grand was very clean. The staff were friendly and helpful, and the level of service reflects the guest ratings - not as good as tip-top hotels in India, but still of a high standard. The food in the vegetarian restaurant was absolutely delicious, and the waiter made some great recommendations. There are non-veg options in the oriental fusion restaurant. The only negative was that I'd been messaging on the hotels.com app to ask if I could stay an extra night, as my original flight was cancelled last minute and I would be arriving a day early. Unfortunately, they did not respond and I arrived at the hotel late at night, only to find it was completely full. They did contact a nearby hotel for me and I was able to stay there, but keeping an eye on any messages and responding quickly would have meant I could have booked somewhere else in advance.

Clean and comfy room

Great service and wonderful staff. Overall a very comfortable stay but would like to add that it will be awesome if the caulking in bathroom showers is updated. Thank you