Storii By ITC Hotels Moira Riviera

I have to say, the property looks nice. The staff smiles at the entrance. We checked-in to a Premium Cottage room and realised it was unbearably hot, even with the air conditioning operating at peak. It had high ceilings because of a beautiful design but totally inconvenient and uncomfortable. We would not have survived in the room for the 2 nights we needed to stay at this property and instead of making a fuss about something that cannot be rectified. We asked to upgrade to the highest category - a two bedroom villa. The aesthetics in the villa were flawless - the furnishings tasteful, the linen was ok and we had a vast balcony. However, the service and amenities were a hit-and-miss. The service staff was very very young-looking, possibly just out of college and earnest, hard-working but utterly devoid of finesse or professionalism. There wasn't any/enough cutlery in the kitchen racks, the glasses were few, the water-bottles even lesser! These were stocked on demand. The loos/bathing area was clogged due to staffers (at the hotel) using them just before we checked-in and was resolved only after repeated requests. We then ordered dinner which the same staff got - same staff for Housekeeping and same for IRD service. They came with a tray with food covered in foil (like a 3-star hotel). No serving spoons. No cutlery was stocked in the kitchenette still. Food at high-tea was stale. Many many issues - all to do with lack of professionalism. Great potential though.

Small boutique hotel with a small plunge pool attached to the ground floor rooms. Very good Indian Breakfast and a very nice High Tea at 4pm!! Nothing in the vicinity.. but if its peace and quiet you want.. go for it.

Storii By ITC Hotels Moira Riviera, Goa Google review summary 4.2 10 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Kartikaye Singh 2/5 2 hours ago on Google My recent stay at Storii by ITC Moira River, Goa, left me quite disappointed, and I feel compelled to share my experience. The property itself fell far below the standards I associate with ITC and a 5-star property. The dining experience was a major letdown. The food quality and variety were far from what I've come to expect from hotels managed by ITC. In comparison to the delightful spreads I've enjoyed at other ITC Hotels and 5-star places, Storii's culinary offerings were underwhelming and didn't match up to a 5-star standard, even falling short of a 3-star quality. The property manager and the staff were certainly a bright spot. They were courteous, helpful, and genuinely seemed to care about guest satisfaction, which is why this property earns those 2 stars. Moreover, it's worth noting that within the same price range, there are much better properties located around the beaches in both North and South Goa. Staying away from this property would be advisable. The overall costs of the stay can become steep due to high transportation charges in Goa, combined with the property's elevated menu prices. The lack of nearby eating options further adds to the limitations of the experience.