Staff checked us in at 3am first night after our flights were delayed👍

The rooms were not as shown on the website. The standard room in website showed much larger room, with sitting space for two. There were no windows in the room, and no shower curtains in the bathroom. There wasn't even soap and toothbrush and basic toiletries in the bathroom. Even the bedsheets had stains on it. It was very congested. Additionally, we recieved calls every 5 mins from 9.45 to 10.15 to checkout. The official checkout time is 10. We checked out by 10.13. we don't expect multiple calls for 10minw of time. Overall, terrible stay for the price we paid.. Not to mention that the common area washrooms are really bad, plus no ac in so called 'co-working space'.. All talk no show kind of place. Expected better from such a big chain.

The bill provided by Zostel mentioned the amount different from what I paid on Expedia. Please rectify in the future to avoid inconvenience.

Great place to stay if you don't mind the chaos outside. The room was clean but you can notice the sheeds and pillos have seen some use. There is cooling air conditioner but no heater. The bathroom can get a little messy after a shower since the water can run easily to the rest of the bathroom. May get a little noisy if your room is facing the streets. Food was great, we had omelets as breakfast. As a tourist from a different country I felt a little uncomfortable walking outside sine most people is either looking at you or trying to offering you a ride somewhere. Not a lot to see from the rooftop but the area itself is great.

I had a very nice experience at Zostel Kathmandu several years ago and thus i decided to stay in Zostel Delhi. Somewhat disappointed. I stayed in a private room. The room is not clean though. I saw some insects and cockroaches. But the staff was all super friendly, helpful and nice.

There is

Good

It was one of the best stays at Zostel delhi. Kuddos to the reception team sahil, shivangi and srijan. Property managers Rajan n Piyush made us feel as home Will recommend on 10/10 for ambiance,networking and hospitality. - Karan Mahapatra

It was one of the best stays at Zostel delhi. Kuddos to the reception team sahil, shivangi and srijan. Property managers Rajan n Piyush made us feel as home Will recommend on 10/10 for ambiance,networking and hospitality. - Ricky J

Good experience

The baggage storage area is shared with what appeared to be the food preparation area. Happened to see food all over the place when I picked up my bag. Not very clean in general so I’d think twice about ordering any food from the hostel. Plenty of food options in the area though. Overall a good option with friendly staff that is close to NDLS railway station.

There common area where we seat and work, that area is under maintenance, it’s property responsibility to arrange alternate if they have. But they are charging extra money to use a 1 room which is not in maintenance. And charging like 200₹ per head for 2-3hrs. There lift was not working. Day shift staff from reception didn’t found helpful. There dormitory is very very conjugated, and bathroom is like very uncomfortable. No ventilation.

There common area in maintenance, guest who are in workation, bit challenging to work.

Na

Asked to pay again, which is already i paid in full amount online!?

It was closed when I reached there. They didn’t even inform me. I needed to find new hotel asap.

Not as good as the pics, can be better if maintained

10 min walk to New Delhi Railway and 15 min walk to Metro station. Private room was nice, tv worked and had many english channels. Breakfast was about $4. Air conditioner was really loud and I couldn't sleep with it on at night.

Staff very helpful!

The location is kinda bad, probably one of the worst areas of Delhi - dirty and full of scammers. Do not trust the local rickshaw drivers for tours around and such, You will pay overcharged fares for almost anything since he will get his share. The hostel seems a light in the dark compared to the surroundings, nice Place to stay with some entertainments (pool table, soccer table, cards, board games...), kinda clean and comfortable. Just be careful leaving your belongings in the room, I've left 8 packets of cigarettes inside my locked double private room and I haven't found them anymore... The staff is not trustworthy