Enjoying the stay So clean and comfy

First of all the check in time is delayed until 6.30PM, and the reservation is giving a complimentary for 3 people Break fast for 3 days (until me and fam check out), when the second day coming 3 pax BF is good but at the 3rd day they say that the complimentary suddenly change to 1pax 1 day, and they said I already take the 3 days because yesterday we took bf 3pax, its very dissapointing, they don't keep their words about the complimentary, very not recommended!

Very worth it for the family

The check in service was fast and very friendly. Housekeeping was also

Crazy, this is how rich people live. From the beginning, all the staff were very welcoming, friendly and helpful, especially the receptionist or CS who explained the rules of staying, procedures, facilities and others in great detail. We booked a single room, but when we arrived at the location, the room was full, and we were given a much better upgrade with a double bed room without adding any, so the kids could sleep in their own room, so my wife and I could be alone in our own room, the best solution. The pool is large and has various types for babies, children, adults, there are all playgrounds, it really suits the name waterplace, it's really a place to play in the water, but for the record when we went there, there happened to be 1 part that was being repaired, but it's still OK, great. Basically everything is The Best here, privacy is also OK, facilities are more than OK, The Room is The Best. Unfortunately, we didn't take breakfast, because Pakuwon Mall is just across the Lobby, so we decided to eat and walk around Pakuwon Mall, because we only need to walk across and we've arrived. Anyway, this year's anniversary vacation was The Best, I didn't choose the wrong place. Hmm.

Clean, comfortable and friendly.

The room is clean & comfort. Service is excellent.

Location and convenience of service OK.

Ascott Waterplace is a very nice serviced apartment. It 's located right across PTC where my event was. So it 's very convenient for me to go to my event. The apartment is spacious, it has the living room, the kitchen with the refrigerator & water dispenser. The bedroom has good bed as well. The AC is cold but the it is a bit noisy. And the curtain is set at the same side with the bed, and for me that likes the room to be completely dark, this curtain setup allows the sunshine to come to the bedroom and disturbs my sleep. I don't know if the curtain setup in all the apartments are like this or I just happened to get the apartment with this kind of curtain setup.

The room is great and spacious. I recommend coming back.

Very friendly receptionist, I asked for the top floor with swimming pool view and was given as I wanted. Thanks.

I ordered for my boss's guests, and he was impressed with our choice of this hotel.

Close to the mall, perfect for small family. Very good are.

Clean and very comfy hotel. Been here many times and very satisfied.

Quick check in and check out. Clean room. Plenty of facility.

The breakfast menu is very small and the taste is not good. The towels were yellow and dirty, looking like doormats. The housekeeping staff did not wear gloves when cleaning the toilet, very unhygienic.

The hotel is nice, breakfast is ok, the swimming pool is spacious, the rooms are clean and the service is good. The hotel's location is next to Pakuwon Mall and easy to reach on foot.

Easy check in. We got upgraded from deluxe to executive. Very nice impression. Location are great. Clean. Perfect.

Good service and good food.

Clean, nice, comfortable and great location near plaza.