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Aston Palu Hotel & Conference Center
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Aston Palu Hotel & Conference Center
Hotels
9.2
/10
Exceptional
465 reviews
In the Area
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Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Aston Palu Hotel & Conference Center
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Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111
Discover More About Aston Palu Hotel & Conference Center
Location
Staying at Aston Palu Hotel & Conference Center is a good choice when you are visiting South Palu.
About Aston Palu Hotel & Conference Center
Aston Palu Hotel & Conference Center is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Aston Palu Hotel & Conference Center provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Aston Palu Hotel & Conference Center is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Aston Palu Hotel & Conference Center, a wonderful accommodation for your family holiday.
Are you a shopaholic? Staying at Aston Palu Hotel & Conference Center will surely spoil you for numerous shopping centers nearby.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Palu Hotel & Conference Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Palu Hotel & Conference Center is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Aston Palu Hotel & Conference Center.
All facilities in Aston Palu Hotel & Conference Center
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Things to Do
- Beach umbrella
- Fitness center
- Indoor pool
- Massage
- Outdoor pool
- Spa
- TV lounge
General
- AC
- Ballroom
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Elevator
- Restaurant
- Breakfast restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Shower
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- Bar
- Breakfast
- Breakfast (surcharge)
- Poolside bar
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
Transportation
- Airport transfer
- Valet parking
Kids and Pets
- Babysitting
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Aston Palu Hotel & Conference Center
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Aston Palu Hotel & Conference Center | 138 |
Number of floors in Aston Palu Hotel & Conference Center | 6 |
Another facilities in Aston Palu Hotel & Conference Center | Beach umbrella, Fitness center, Indoor pool, Massage, Outdoor pool |
Frequently asked question in Aston Palu Hotel & Conference Center
What are available facilities at Aston Palu Hotel & Conference Center?
There are top facilites at Aston Palu Hotel & Conference Center such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Palu Hotel & Conference Center?
The standard check-in time at Aston Palu Hotel & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Palu Hotel & Conference Center provide breakfast?
Yes, Aston Palu Hotel & Conference Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Aston Palu Hotel & Conference Center
9.2
Exceptional
From 465 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.2
Meal
9.2
Location
9.2
Service and Facilites
9.1
People often mention about Aston Palu Hotel & Conference Center
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (60)
Taste (60)
Variety (57)
Distance to City Center (56)
Room Space (54)
Hotel Area (48)
Accessibility (45)
Bathroom (44)
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Traveler Reviews Aston Palu Hotel & Conference Center
Number of reviews per page
20
40
Customer reviews
F***a
Business
10.0
/10
Reviewed 3 day(s) ago
Please note that there is no WiFi connection, especially in rooms on the 6th floor.
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F***a
Business
10.0
/10
Reviewed 4 day(s) ago
Please pay attention to the wifi for the 6th floor because the network cannot be accessed.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. F*a, Thank you for the information. We apologize for the inconvenience you experienced regarding the Wi-Fi connection on the 6th floor. We will immediately follow up on this issue with the technical team so that the network can be repaired and can be accessed smoothly. Thank you for your understanding, and we will try to provide a better experience on your next visit. Best regards, Yuni Irawati Front Office Manager.
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N***a
9.7
/10
Reviewed 7 day(s) ago
The food is lacking in variety, the soundproofing is also lacking.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. N*a, We apologize for the inconvenience you experienced regarding the food variety and soundproofing in the room. Regarding the food variety, we will immediately evaluate the available menu and try to add more diverse variations to meet the tastes of all guests. Regarding the soundproofing issue, we will check and find a solution to improve the comfort in the room to be more peaceful and comfortable. We greatly appreciate your input, and we are committed to continuously improving our services and facilities. Thank you for giving us the opportunity to improve our services. We hope to provide a better experience on your next visit. Best regards, Yuni Irawati Front Office Manager.
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N***a
9.7
/10
Reviewed 7 day(s) ago
The food is lacking in variety. I stayed there for 5 days and the food was the same every day, but the taste was quite good.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. N*a, Thank you for your feedback. We apologize if the variety of food served did not meet your expectations during your stay. We greatly appreciate your feedback and will consider adding more menu variations to make it more varied in the future, providing a more diverse culinary experience for our guests. We are glad to hear that you enjoyed the taste of the food. We are committed to continuously improving the quality and variety of our menu for the comfort of our guests. Thank you for your understanding and the opportunity to improve our services. Best regards, Yuni Irawati Front Office Manager.
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S***g
8.5
/10
Reviewed 2 week(s) ago
Good hotel for business. New hotel.
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Accommodation's Reply
30 Apr 2025
Dear Mr./s S***g,
Thank you for your feedback. We're happy to hear that you had a good experience at our hotel, especially for business. We're proud to be a new hotel and always aim to provide the best service. Looking forward to welcoming you again soon.
Best Regards, Yuni Irawati Front Office Manager
HA
Heri A.
10.0
/10
Reviewed 2 week(s) ago
This hotel has very good service
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Accommodation's Reply
30 Apr 2025
Dear Mr. Heri A., Thank you for your review. We are glad to hear that our service met your expectations. We look forward to welcoming you back to Aston Palu Hotel soon. Best regards, Yuni Irawati Front Office Manager
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IS
Indra S.
8.5
/10
Reviewed 2 week(s) ago
Exhaust is quite loud, maybe need to be fixed. Soap and shampoo are too small. Everything else is ok.
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Accommodation's Reply
30 Apr 2025
Dear Mr. Indra S., Thank you for your feedback. We apologize for the inconvenience you experienced regarding the loud exhaust sound and the limited amount of soap and shampoo. We will immediately check the ventilation system in the room to ensure that the exhaust sound can be reduced, and we will also re-check the availability of room amenities to ensure the amount of soap and shampoo is in accordance with the standards. We appreciate your concern and will continue to strive to improve the quality of our services. We hope you continue to enjoy your stay at Aston Palu. Best Regards, Yuni Irawati Front Office Manager
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s***e
Leisure
10.0
/10
Reviewed 3 week(s) ago
comfortable room.. strategic location.. delicious and varied food... friendly staff
Te-O-Pe Be-Ge-Te😎
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. S*e, Thank you very much for your review. We are very happy that you enjoyed the comfort of the room, the strategic location, and the variety of food that we offer. We also greatly appreciate your appreciation for the friendly service from our staff. We hope that your experience staying at Aston Palu is always pleasant. Best regards, Yuni Irawati Front Office Manager
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G***s
Staycation
10.0
/10
Reviewed 3 week(s) ago
Very helpful during early check-in.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. G*s, Thank you for sharing your experience. We are glad to hear that you felt helped with the early check-in process. We always try to provide the best service for the comfort of our guests. Hopefully your next visit will be more enjoyable. Best regards, Yuni Irawati Front Office Manager
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s***e
Leisure
10.0
/10
Reviewed 4 week(s) ago
It's all good: the receptionist is friendly, the food is delicious and varied, it's clean and the location is strategic.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. S*e, Thank you for your positive feedback. We are glad to hear that you are satisfied with the receptionist service, food, cleanliness, and strategic location. We look forward to welcoming you back in the future. Best regards, Yuni Irawati Front Office Manager
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l***f
Staycation
10.0
/10
Reviewed 4 week(s) ago
the food menu is varied and delicious
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F***i
Staycation
8.8
/10
Reviewed 7 week(s) ago
the hotel staff is friendly and the food is delicious.. the kids are happy at Aston..
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Accommodation's Reply
19 Mar 2025
Dear Mr./Mrs. F*i, Thank you for your review. We are very happy to hear that your children enjoyed staying at Aston Palu, and that you were satisfied with the service of the staff and the food we served. We will continue to strive to provide the best experience for your family. We hope to welcome you back soon. Best regards, Yuni Irawati Front Office Manager
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IS
Ima S.
9.7
/10
Reviewed 8 week(s) ago
Staff was very helpful, comfort room for. Working and getting some rest.
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Accommodation's Reply
12 Mar 2025
Dear Mrs. Ima S,
Thank you for your kind review. We're delighted to hear that our staff was helpful and that you found the room comfortable for both work and rest. Your satisfaction is our priority, and we look forward to welcoming you back to Aston Palu Hotel.
Best Regards, Yuni Irawati Front Office Manager
I***m
Staycation
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and the hotel is very clean.
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1 people find it helpful
Accommodation's Reply
12 Mar 2025
Dear Mr./Mrs. I*m, Thank you for your review. We are glad to hear that you are satisfied with the friendliness of our staff and the cleanliness of the hotel. We always strive to provide the best service for the comfort of our guests. Hopefully we can welcome you back to Aston Palu Hotel soon. Best regards, Yuni Irawati Front Office Manager
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IS
Ima S.
Business
9.7
/10
Reviewed 9 week(s) ago
It is a perfect place when you need a room with proper arrangement of working space, getting some rest, and good breakfast.
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Accommodation's Reply
12 Mar 2025
Dear Mrs. Ima S,
Thank you for your wonderful review. We're delighted to hear that you found Aston Palu Hotel to be the perfect place for both work and relaxation, with a well-arranged workspace, comfortable rest, and a delicious breakfast. We truly appreciate your feedback and look forward to welcoming you back soon.
Best Regards, Yuni Irawati Front Office Manager
G***t
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the hotel is clean
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Accommodation's Reply
12 Mar 2025
Dear Mr. G*t, Thank you for your review. We are glad to hear that you are satisfied with the friendliness of our staff and the cleanliness of the hotel. We will continue to strive to provide the best service for your comfort. Hopefully we can welcome you back to Aston Palu Hotel soon. Best regards, Yuni Irawati Front Office Manager
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N***g
Transit
9.6
/10
Reviewed 10 week(s) ago
The toilet is leaking, but the rest is good
Definitely will come back if I go to Palu
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Accommodation's Reply
12 Mar 2025
Dear Mr./Mrs. N*g, Thank you for your review. We apologize for the issue regarding the leaking toilet. We will follow up on this issue immediately to prevent it from happening again in the future. Glad to hear that you enjoyed your stay and are planning to return to Aston Palu Hotel. We look forward to welcoming you back again. Best regards, Yuni Irawati Front Office Manager
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F***k
Business
8.5
/10
Reviewed 11 week(s) ago
The bathroom box is without door. Water shower drops from the top cause no shower hose. Wet is everywhere after shower.
1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr./Mrs. F***k,
Thank you for your valuable feedback. We understand that the open bathroom design and overhead shower without a hose might cause water to spread more than expected.
As a solution, we can provide extra floor mats or towels to help manage the water. Please feel free to contact housekeeping or the front desk, and we will be happy to assist you.
Your input is important, and we will consider this for future improvements. We appreciate your understanding and hope you still have a pleasant stay at Aston Palu Hotel.
Best Regards, Yuni Irawati Front Office Manager
A***d
10.0
/10
Reviewed 11 week(s) ago
Comfortable room. All hotel staff are friendly. Check out was assisted by Mr. Edward quickly and friendly.
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Accommodation's Reply
17 Feb 2025
Dear Mr./Mrs. A*d, Thank you for your review. We are glad to hear that you felt comfortable and received friendly service from our team, especially Mr. Edward. We hope that you had a pleasant stay at Aston Palu. We look forward to welcoming you back. Best regards, Yuni Irawati Front Office Manager
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NH
Nurbaiti H.
10.0
/10
Reviewed 11 week(s) ago
Feels like home, I've been 10 night stayed here.
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Accommodation's Reply
17 Feb 2025
Dear Mrs. Nurbaiti H.,
Thank you for your kind words. We're delighted to hear that you feel at home during your 10-night stay with us. Providing a comfortable and welcoming experience is our priority. We truly appreciate your trust in Aston Palu and look forward to welcoming you back soon.
Best Regards, Yuni Irawati Front Office Manager
Number of reviews per page
20
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